Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... See more
Company replied
Location
Switch locationUnit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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See what reviewers are saying
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... See more
Company replied
Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.
Company replied
Maggie was fantastic, and spent ages showing us all the sofas and arm chairs that met with the design we were looking for. She explained everything very clearly, from how each worked, how to clean t... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, United Kingdom
- 0344 863 9038
4.8
Excellent
2K reviews
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The range of sofas were excellent and…
The range of sofas were excellent and the staff were especially helpful.
15 February 2026
Reply from Sofology - Orpington
Thank you for sharing Sam!
EXCELLENT SERVICE AND THE BEST SOFA!
The whole entire experience with Sofology in Orpington was absolutely fantastic!
The team in the store made choosing my Sofa really exciting.
They was able to answer all of my questions which then led me to be able to make a decision on the Sofa that I have wanted for a long time.
The process was very quick and simple. I was so excited once it had all been processed and the team were excited for me and shared my enjoyment in store.
When my Sofa eventually arrived on the said date, the delivery guys took great care entering my home, unpacking the sofa and putting it all together for me absolutely faultless!
I couldn’t be happier with my beautiful new Sofa! 
17 November 2025
Reply from Sofology - Orpington
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Great service
Great service, we bought a sofa a year ago and just recently added the foot stall. Staff are helpful, and service overall has been perfect
7 January 2026
Reply from Sofology - Orpington
Thank you for taking the time to leave a 5-star review!😊
Good customer service from Nicole…
Good customer service from Nicole Lippe, i went to few shops, . Nicole was the best. Everything was step by step, in terms of the sofa plan.
1 February 2026
Reply from Sofology - Orpington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nicole was great
Nicole was great, listened to our requirements, explained our options, fabric choices and benefits of the design we liked. Our purchase was made easy as she was very knowledgeable in the products in store.
1 February 2026
Reply from Sofology - Orpington
Hi there, thank you for your review. Another great review for Nicole, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Orpington
Thank you for sharing your experience :-)
Reply from Sofology - Orpington
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Orpington
Thanks tracey
Sebastian was very helpful and…
Sebastian was very helpful and explained everything throughly.
12 January 2026
Reply from Sofology - Orpington
Hi there, thank you for your review. Another great review for Sebastian, we will make sure to pass this on! Have a nice day.
Great service provided by the lady that…
Great service provided by the lady that served us in the Orpington store - not pushy and really helpful
26 January 2026
Reply from Sofology - Orpington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very helpful sales person (Kerry) who…
Very helpful sales person (Kerry) who got the balance between being involved and leaving us alone just right
27 January 2026
Reply from Sofology - Orpington
Thank you for sharing your experience Mr Carroll
Emily @ Orpington branch was very…
Emily @ Orpington branch was very helpful on both occasions of visiting the store.
24 January 2026
Reply from Sofology - Orpington
Hi there, thank you for your review. Another great review for Emily, we will make sure to pass this on! Have a nice day.
Service was proffessional and efficient…
Service was proffessional and efficient at point of purchase.
18 January 2026
Reply from Sofology - Orpington
Thank you for awarding us 5 stars!
Reply from Sofology - Orpington
Thank you for sharing your experience Brenda :-)
Reply from Sofology - Orpington
Thank you for sharing Ian :-)
The lady that served us was new to the…
The lady that served us was new to the job, but she had a lovely manner and gave us great service.
16 January 2026
Reply from Sofology - Orpington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
5*star review shame I can’t give more
The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis
18 January 2026
Reply from Sofology - Orpington
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
I had a great experience visiting your staffs were amazing and professional
I had a great experience visiting your store this evening because your staffs were amazing and they are very professional. I will always recommend sofology to my friends and family.
15 January 2026
Reply from Sofology - Orpington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very friendly and polite
Very friendly and polite. Covered everything we wanted to know and kept it simple. Left us to view sofas with out interfering.
14 January 2026
Reply from Sofology - Orpington
Thank you for the review Frederick. We hope you found the perfect sofa👌
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