Sofology - Inverness Reviews 1,069

TrustScore 5 out of 5

4.9

Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB


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Rated 5 out of 5 stars

The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrive... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more

Company replied

Rated 5 out of 5 stars

We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ We had a brilliant experience at Sofology in Inverness from start to finish. Niamh was absolutely lovely — friendly, knowledgeable, and never pushy. She really took the time to understand... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Great service

Great service

26 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Lots to choose from

The lady Christine how served us was so nice and friendly and gave us space to think on a decision 😊

25 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Staff member Julie from Inverness was…

Staff member Julie from Inverness was fantastic

19 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent staff

17 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Friendly knowledgeable staff and a good…

Friendly knowledgeable staff and a good selection of sofas/armchairs

14 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

The staff were excellent and very…

The staff were excellent and very knowledgeable about their products.
The store was well laid out with plenty of information to hand.

14 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

The sales lady was so friendly and…

The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrives. But feeling very confident.

12 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Friendly staff

Friendly staff, provided excellent deal and completed the transaction smoothly. Advised well on what will happen with organising delivery.

21 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Excellent friendly service.

Our salesperson was very friendly and made sure we understood the whole process and how to take care of the sofa .

31 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Helpful staff

Staff were very helpful and made the process of purchasing our new sofa a joy.A credit to your company each one.

4 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Julie

Julie, the salesperson was very knowledgeable and friendly.

1 April 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Friendly staff,very helpful

Friendly staff,very helpful. Have 15 weeks to wait for my sofa

31 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, no pressured sale and knowledgeable about product

26 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Chirstene was superb

22 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

13 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Brilliant experience

Christine was brilliant from when we first walked in, right through to her product knowledge and no push approach.
No pressure was applied at any point and we were made to feel welcome and valued. Would 100% return.

15 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

I had a good chat with Julie @ the…

I had a good chat with Julie @ the Inverness branch .we went into all the details and information/ comfort / design and quality of my chosen sofa , every thing was explained professionally and calmly .
Delighted with the overall experience and placed my order .

11 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for this great review Calum :-)

Rated 5 out of 5 stars

Staff were very helpful and post…

Staff were very helpful and most importantly, not pushy or giving hard sell. Also love the fact the shop is dog friendly.

8 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent service from Julie

Excellent service from
Julie. Was around with advice as we walked the store. And very professional when ordering.

7 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for awarding us 5 stars!

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