Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... See more
Company replied
Location
Switch locationUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... See more
Company replied
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more
Company replied
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this! We will pass this feedback over for you, have a great day.
The sales assistant Marissa at the…
The sales assistant Marissa at the Inverness store was very helpful and patient.
2 June 2026
Reply from Sofology - Inverness
Hi there, thank you for your review. Another great review for Marissa, we will make sure to pass this on! Have a nice day.
Good sofa buying experience
Very attentive, and knowledgeable advisor made the process easy.
23 May 2026
Reply from Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Left to browse new range without being…
Left to browse new range without being chased around the store
23 May 2026
Reply from Sofology - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Amazing customer service from the store…
Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind.
I would 100% recommend this store.
23 May 2026
Reply from Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Recliner chair.
Hassle free tried in store Inverness before purchasing Julie Featch was very helpful and set it all up through email. Would highly recommend.
24 May 2026
Reply from Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
We have not received our sofas yet but…
We have not received our sofas yet but the service we received on purchasing them was first class
21 May 2026
Reply from Sofology - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looked.
17 May 2026
Reply from Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great staff
Great staff, great sofas.
Clean, well laid out store.
A stress free, enjoyable purchasing experience
12 May 2026
Reply from Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Great selection
Great selection , very helpful staff Ann and Sara . We were very happy with our choice , the service and price .
4 May 2026
Reply from Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
Great customer service. A lot of time and support given to ensure we got our perfect sofa. Staff were very accommodating and took us through every step to ensure we were confident in our purchase.
29 April 2026
Reply from Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent experience in the shop with…
Excellent experience in the shop with knowledgable staff. Great selection of sofas too. The whole process was very simple and we look forward to receiving our sofas in a few weeks!
30 April 2026
Reply from Sofology - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lots to choose from
The lady Christine how served us was so nice and friendly and gave us space to think on a decision 😊
25 April 2026
Reply from Sofology - Inverness
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Inverness
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Excellent staff
17 April 2026
Reply from Sofology - Inverness
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly knowledgeable staff and a good…
Friendly knowledgeable staff and a good selection of sofas/armchairs
14 April 2026
Reply from Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The staff were excellent and very…
The staff were excellent and very knowledgeable about their products.
The store was well laid out with plenty of information to hand.
14 April 2026
Reply from Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
The sales lady was so friendly and…
The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrives. But feeling very confident.
12 April 2026
Reply from Sofology - Inverness
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.