Sofology - Inverness Reviews 

1,089
TrustScore 5 out of 5

4.9

Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB


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Rated 5 out of 5 stars

Really helpful, friendly and patient service from Marissa in your Inverness store. Took a lot of time supporting me find exactly what I was looking for.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more

Company replied

Rated 5 out of 5 stars

We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more

Company replied

Rated 5 out of 5 stars

We were welcomed to the store and, by request, were left to browse by ourselves. Once we had made our choice, along with the many questions we had, your deputy manager, Julie Leach, was extremely help... See more


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,089)

18,643 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy order process …

It was nice to go into the store and not feel pressured into buying anything. The staff were very helpful and provided us with all the information we needed, we had time to go home and think about it and ordered online through the email sent from the store. All very easy and straightforward.

2 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for your feedback! 😊 We’re so glad you felt comfortable and supported in-store, and that the follow-up made ordering easy and straightforward. Enjoy your new sofa! 🛋️✨

Rated 5 out of 5 stars

Fantastic service from Aaron

The Inverness store is always presented beautifully, and we've always had fantastic service every time we've visited. Today Aaron was superb in helping us get our sofas ordered. Looking forward to receiving them sooon

4 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thank you for choosing Sofology Megan!

Rated 5 out of 5 stars

Really good service

Really good service, took allot of time to explain the product to us and the sofology care package

27 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Unique Furniture.

We were so surprised at the amount of really modern settees, three piece suites and furniture they have, Aaran was great, after introducing himself he left us to have a look around at our leisure but he was always on hand when we needed his expertise, we were looked after very well not pushy or trying to sell unlike some other companys do. We would highly recommend Sofology.

24 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Aaron was very professional

Aaron was very professional, helpful and courteous. He enabled us to make the right decision and we thank him very much.

25 February 2026
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Reply from Sofology - Inverness

This is a great review James, thank you for sharing :-)

Rated 5 out of 5 stars

Helpful staff and good selection

Helpful staff and if you want to be let alone to talk, they will leave you alone. Lots of questions which were answered and bone were to much trouble. Thanks Aaron. We finally bought something on our third visit.

22 February 2026
Rated 5 out of 5 stars

Christine our sales assistant helped us…

Christine our sales assistant helped us and explained everything for us and also explained different payment options very happy with how she was 😀

23 February 2026
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Reply from Sofology - Inverness

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Christine for you, have a great day.

Rated 5 out of 5 stars

Great Service

Staff were great in helping us decide on the sofa we wanted. Christine serves us and was so helpful.

23 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

I received great customer service

I received great customer service, very polite and professional and didn't put pressure to buy made me feel that I didn't need to shop around

20 February 2026
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Reply from Sofology - Inverness

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Friendly staff

19 February 2026
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Reply from Sofology - Inverness

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Sofology Inverness Excellent Service

Went sofa shopping in Inverness in November '25. Sofology Inverness has styles for everyone with fabric and leather choices galore. There is no pressure selling and no staff following you around like a bad smell. Something other stores could learn from.
We had a look around and found the one we thought we wanted then met store assistant Christine and she pointed out a similar but we decided nicer one. It was love at first sight. Thank goodness for her. Lovely lady who carefully took our order with a delivery date of February '26 which we were happy with.
I have waited till now to review as my sofas were delivered today (18/2/26).
Delivery day went great. The delivery guys arrived timeously, were pleasant and carefully set up my sofas and took away all the packaging.
If your in the market for a new sofa check out Sofology Inverness.

16 November 2025
Unprompted review
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Reply from Sofology - Inverness

Thank you for sharing your experience Frances :-)

Rated 5 out of 5 stars

Super friendly and helpful

Christine and her colleagues were all extremely pleasant to deal with. There was no pressure selling, just overall a very relaxed experience

15 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Staff were very welcoming and very…

Staff were very welcoming and very informative about the different types of products! Quick and seamless application for finance and super excited to get our new sofas. Will recommend sofology to friends and family

15 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Aron was super helpful and…

Aron was super helpful and knowledgeable from start to finish, he made whole experience easy, clear and professional.

13 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Aron, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Very good customer service and very…

Very good customer service and very happy with overall service

14 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
We had a brilliant experience at Sofology in Inverness from start to finish. Niamh was absolutely lovely — friendly, knowledgeable, and never pushy. She really took the time to understand what we were looking for and guided us through the options with confidence and ease. Thanks to her, choosing our new suite was stress-free and actually enjoyable. She sold it on quality and comfort, not pressure, and we left feeling completely happy with our decision. A real credit to Sofology — thank you, Niamh

7 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Niamh. Have a great day 😊

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