Really helpful, friendly and patient service from Marissa in your Inverness store. Took a lot of time supporting me find exactly what I was looking for.
Company replied
Location
Switch locationUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
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See what reviewers are saying
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more
Company replied
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... See more
Company replied
We were welcomed to the store and, by request, were left to browse by ourselves. Once we had made our choice, along with the many questions we had, your deputy manager, Julie Leach, was extremely help... See more
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom
4.9
Excellent
1K reviews
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Reply from Sofology - Inverness
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Inverness staff are very friendly and…
Inverness staff are very friendly and knowledgeable. Thank you
8 February 2026
Reply from Sofology - Inverness
Thank you for choosing Sofology!
Great service with friendly staff…
Great service with friendly staff giving helpful and accurate information
8 February 2026
Reply from Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great customer service
Great customer service. Would definitely buy from Sofology again.
5 February 2026
Reply from Sofology - Inverness
Thank you for choosing sofology!
Brilliant Experience
Brilliant Experience! Christine was great from the get go - explaining all the different features of each sofa we tried, making sure we knew all the purchasing options etc. Got a great deal and left more than happy, thanks again Christine!
7 February 2026
Reply from Sofology - Inverness
Thank you for taking the time to leave a 5-star review!😊
The staff were friendly
The staff were friendly. Niamh who dealt with my order was lovely, she was very helpful and explained evverything, i was even offered a cup of coffee. My experience was first class couldn't fault anything.
1 February 2026
Reply from Sofology - Inverness
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Congratulations on excellent training of staff.
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to check the sizes .
We came back today ( Aaron off duty) , made our final pick, and Christine expertly organised the Order for us.
1 February 2026
Reply from Sofology - Inverness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Reply from Sofology - Inverness
Thank you for sharing Mrs Graham!
From the minute we entered the store we…
From the minute we entered the store we were greeted with friendly smiles and greetings.
When we were ready to place our order, Aaron took us through the the process professionally making the purchase so much easier, a credit to the company
29 January 2026
Reply from Sofology - Inverness
He really is, thank you Peter!
Helpfully information about the couch…
Helpfully information about the couch and chair
26 January 2026
Reply from Sofology - Inverness
Thank you for sharing Christine!
Excellent staff, store & service
Very helpful and informative staff in our Inverness branch of Sofology - would highly recommend Christine and her manager,Ann. No pressure to buy or to purchase the “add-ons”! Delighted with our purchase of 2 couches.
24 January 2026
Reply from Sofology - Inverness
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Inverness
Thank you for awarding us 5 stars Caroline
Great products and helpful staff
Great welcome and customer service, knowledgeable and helpful staff with a great selection of sofas.
25 January 2026
Reply from Sofology - Inverness
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Inverness Store
The Inverness store has a lovely friendly feel about it. We visited a number of times before deciding what to buy and each time we visited the team were super friendly with good product knowledge and no pressure to buy.
21 January 2026
Reply from Sofology - Inverness
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Premier Leather Sofa
This was our 2nd visit to confirm colour of sofa we were ordering, both Sara and Aaron were very friendly and informative making our experience easier
25 January 2026
Reply from Sofology - Inverness
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
A great choice of different styles
A great choice of different styles, colours and prices. We looked at Sofology first then went to 3 other stores but returned to Sofology as we could not find a better choice anywhere.
23 January 2026
Reply from Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful assistant who spent time…
Very helpful assistant who spent time explaining how everything worked and ensured that I fully understood the process. Love the sofa I have chosen and can’t wait for it to arrive
21 January 2026
Reply from Sofology - Inverness
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Julie was very helpful & patient with…
Julie was very helpful & patient with us, also very knowledgeable, we were not planning ordering there & then but we were more than happy to go ahead with Julie’s assistance & advice.
21 January 2026
Reply from Sofology - Inverness
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Inverness
Thank you for sharing your experience Mr Macintosh
Great experience in store
Great experience in store. Aaron was very helpful, pleasant and knowledgeable.
18 January 2026
Reply from Sofology - Inverness
Hi there, thank you for your review. Another great review for Aaron, we will make sure to pass this on! Have a nice day.
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