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Soapsupply Reviews 389

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TrustScore 5 out of 5

4.8

Dye Store
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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are exactly as described and often exceed expectations. Many appreciate the excellent service, highlighting the prompt and often next-day delivery, which makes planning and receiving orders very convenient. However, some customers also noted issues with product identification, stating that there was no labeling on the items received. A few other people also felt that the product was not in the advertised form, requiring additional processing, and some reported receiving less than the ordered quantity.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the high quality and... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Customers had positive experiences with quality. Consumers consistently praise the excellent quality of... See more

Service

Clients share positive opinions on service, consistently praising the excellent and prompt service, fast... See more

Order

People report positive experiences with order. Customers frequently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time ordering Root bark from this company and I was hesitant to buy as you need to be careful what you purchase these days but wow, honestly this could possibly be the best bark I've purcha... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations

Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent products and fast delivery!

I had a great experience with Soapsupply. The quality of the products exceeded my expectations
everything smelled amazing, was beautifully packaged, and felt premium.
Delivery was quick and well-tracked, and customer service was friendly and responsive.
I'll definitely be ordering again. Highly recommend for anyone looking for high-quality soap and bath
essential

25 January 2025
Rated 5 out of 5 stars

Great customer service

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of waiting for it to return they sent out a new one straight away! This is fantastic customer service and I’ll definitely be coming back here again. The new one got delivered today and it looks great, exactly what I needed so yeah definitely 5 stars

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, next day delivery had to phone regards a payment and if it was revived on there end, got a hold of James no problem and he answered my questions and kept me in the loop. 5 stars. Woody

25 June 2025

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