Soapsupply Reviews 389

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and how well they meet expectations. Many people are also very satisfied with the fast and reliable delivery service, noting that items arrive promptly and are well-packaged. The overall service is frequently described as excellent, with consumers appreciating the professional and helpful interactions. However, some customers were not happy with the product identification, mentioning a lack of labeling on items. A few other people also felt that the product received was not as described, specifically noting issues with the consistency or grade of the material, requiring additional processing.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Service

Users describe positive interactions with service. Customers consistently praise the great communication,... See more

Order

Clients share positive opinions on order. Many customers report that their online orders go through smoothly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more

Rated 5 out of 5 stars

My first time ordering Root bark from this company and I was hesitant to buy as you need to be careful what you purchase these days but wow, honestly this could possibly be the best bark I've purcha... See more


Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations


Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The product was advertised as near…

The product was advertised as near powder and when it arrived, it looked like a bag of decorative bark for garden mulch. Not very happy as I now have to grind it into a usable grade. Edit- all issues are being rectified. Very happy with prompt response

4 June 2025
Rated 5 out of 5 stars

Amazing Experience! 10/10

Excellent product and fantastic quality. The owner genuinely goes the extra mile — really kind, helpful, and professional throughout. Service was top-tier and I couldn’t be happier with the experience. Highly recommended.

17 May 2025
Rated 5 out of 5 stars

Ruminations after 6 months of business

Ever since I have started doing business with your company, I have enjoyed an above board, totally professional experience. Brexit is crucifying companies like yours however, as I am being financially raped by my own government's customs authorities (thieves).
I would like to be purchasing much larger amounts of your product, but these ridiculous charges customs and excise are mounting on me make this not impossible, but extremely financially inefficient. This is in no way a complaint, just food for thought. Thank you again for your custom.

29 May 2025
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, ordered on a bank holiday weekend, my product arrived on Wednesday. I've used Soap Supply for many years now and my consumer experience has always been stellar.

2 May 2025
Rated 1 out of 5 stars

Awful yields.

Awful yields.

Scam website as far as i can see. Reviews also look considerably fake. Best to use the no1 site on the garden or someone with different pay methods.

This guys is scam. May be wrong but if im not than shame on u next level mate.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

5 star service ⭐⭐⭐⭐⭐

Got exactly what I wanted, price is gone up but everything has the last few years so can't complain.
Overall great service, got my package in 2 days where as other companies take up to 8 days.
5 star service

25 March 2025
Rated 5 out of 5 stars

Happy customer

First time i used the site so was a bit dubious itmight be a scam but it totally wasnt. Got my MRHB the very next day and will be looking forward to see what amazing colour i can get from it. Thank soapsupply.co.uk

7 April 2025
Unprompted review

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