Soapsupply Reviews 387

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their effectiveness and how well they meet expectations. Many reviewers also commend the fast and prompt delivery service, noting that items arrive quickly and are well-packaged. The overall service is frequently described as top-tier, with people appreciating the smooth ordering process and the company's professionalism. However, some customers have experienced issues with product identification, mentioning a lack of clear labeling on items. A few people also reported receiving products that were not as described, with some mentioning discrepancies in appearance or quality. Additionally, a small number of reviewers found that the quantity received was less than ordered.

What people talk about most

Product

Reviewers consistently mention positive feedback about the product. Customers frequently praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the high quality of products,... See more

Service

Users describe positive interactions with service. Customers consistently praise the great communication,... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

Due to an error on my part Royal Mail said they wouldn’t deliver my parcel and they had to return it to sender. I emailed the company asking for them to resend it when they got it. But instead of wait... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more


Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

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Hasn’t replied to negative reviews

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