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Smilewindscreens Reviews 

194
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the quick completion of work and the convenience of on-site repairs. The staff are frequently described as helpful, polite, and knowledgeable, providing excellent communication throughout the process. Customers also appreciate the competitive and affordable pricing, often finding the costs to be significantly lower than alternatives. Furthermore, the booking process is consistently noted as easy and straightforward, with many reviewers highlighting the company's ability to accommodate scheduling needs and provide prompt appointments.

What people talk about most

Service

People report positive experiences with service, highlighting its promptness, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their excellent communication, politeness,... See more

Price

Reviewers mention positive feedback about price, consistently finding it to be very good and often the... See more

Customer service

Customers had positive experiences with customer service, highlighting the politeness, efficiency, and... See more

Booking process

Consumers find the booking process to be positive, with many describing it as easy and simple. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Asks customers to review

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4.9

All reviews

(194)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Exceptional service

Josh called and gave me a time he was going to arrive, very friendly and had a conversation and was very efficient in doing his job. Could not recommend more.

13 May 2025
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

WPrompt efficient service

We use smile regularly, they are prompt efficient and reasonably prices

11 April 2025
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Reply from Smilewindscreens

Thanks we appreciate the business and the feedback

Rated 5 out of 5 stars

All the staff at Smiles Windscreens were exceptionally helpful were…

The Staff at Smiles Windscreens were excellent in delivering a great Customer service. They are very helpful and acting swiftly and courteously to my request and kept me in the loop with direct calls to me at every stage of the appt booking. I would rate them highly to other people, having used their service now for the second time. A very fast, reliable and cost effective service.

17 March 2025
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Reply from Smilewindscreens

Thank you we appreciate the feed back

Rated 5 out of 5 stars

good reliable service

good reliable service, reasonable priced, arrived at the slot I was given. I have used this company several times now and have always had very good service.

20 February 2025
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Reply from Smilewindscreens

Thank you, we appreciate the feedback

Rated 5 out of 5 stars

Reliable

Reliable. They do what they say.

3 February 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Engineer was brilliant

The fella arrived dead on time. He was completed within 40 minutes. One week later and no issues with it whatsoever

10 January 2025
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Reply from Smilewindscreens

Thanks for the feedback, we appreciate it

Rated 5 out of 5 stars

great prices

great prices, quick service.

15 January 2025
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Reply from Smilewindscreens

Thanks, we appreciate your feedback

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