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Smilewindscreens Reviews 

194
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, polite, and friendly staff. Many people found the pricing to be very competitive, often cheaper than alternatives, and appreciated the clear communication regarding appointments and quotes. The customer service experience is frequently highlighted as exceptional, with reviewers noting the helpfulness and understanding approach of the team. People also appreciate the efficiency and speed of the service, with work often completed promptly and without issues, making the overall experience smooth and convenient.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be very good and even substantially... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommended

Easy from the start, everyone was lovely and informative. Good communication and would definitely recommend.

19 September 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Amazing price

Amazing price, very quick service and quality work. Great communication. Highly recommend.

19 August 2025
Unprompted review
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Reply from Smilewindscreens

Thanks, we appreciate the review

Rated 5 out of 5 stars

Exceptional service

Very easy to sort out a replacement rear screen for our Fiat 500X.
Lady we spoke to was very helpful and apologised that it couldn't be done until the next day but we were impressed that it was going to be so quick.
Man who came out to fit it couldn't have been nicer, and was very professional.
Very good service all around and happy to recommend.

24 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Classic camper screen replacement

I wanted a new windscreen in my old classic VW camper but it needed to be done by somebody that cared about their work, and having used Smile before on a really old Range rover screen that needed replacing they were my first choice.
Excellent service.

23 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Needed to replace the windscreen due to…

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscreens answered the phone straight away, talked to a real human, arranged for 2 days later and price was the cheapest anywhere. Fitter turned up on time at my house and fitted the screen, couldn’t be simpler. Will definitely be using them again if and when a screen goes.

16 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback.

Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company! From the receptionist to the fitter the company went above and beyond from the beginning. Absolutely outstanding service and would most definitely recommend to anyone

2 July 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Vokes

Great as always

12 June 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Very good service

Very good service

3 June 2025
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Reply from Smilewindscreens

Thanks for the review, we appreciate the feedback

Rated 5 out of 5 stars

The service was great

The service was great, came, got on with the work, polite, gave me helpful tips. Just brilliant. Thank you

2 May 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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