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Slackjaw Apparel Reviews 

617
•
TrustScore 4.5 out of 5

4.6

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting the great fit, durable heavy cotton materials, and stylish, unique designs that truly stand out. Many buyers also appreciate the incredibly fast shipping, smooth ordering process, and consistently professional service provided by the team on every purchase. Some reviewers were not happy with unexpected delivery delays and the noticeable lack of communication from support when asking for status updates. A few consumers additionally reported frustrating troubles with tracking their parcels or occasionally receiving incorrect item sizes that required sorting out.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and great... See more

Quality

Reviewers mention positive feedback about quality, expressing strong satisfaction with the clothing and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and speedy... See more

Order

Clients share ambiguous opinions on order, reflecting a stark divide in their experiences. Many consumers... See more

Service

People report positive experiences with service, noting consistently swift, professional, and quick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from these guys regularly since I first came across their Facebook page in 2018, and have remained a fan ever since. All the designs are awesome and the quality and fit of their cloth... See more

Rated 5 out of 5 stars

Always a swift and professional service when ordering. Excellent quality clothing with great designs and fit. Love their stuff. I own loads of it. Tees, Sweaters, Shirts, Hats. Always happy. Many... See more

Rated 5 out of 5 stars

I bought the 13 tee shirt, I did buy it in the sale, but it is definitely worth the original asking price. I was really impressed with not only the quality of the item, but the Slackjaw communication... See more

Rated 5 out of 5 stars

A great experience. I have several Slackjaw t shirts and they're all well constructed , thick cotton, quality prints and fit really well. The item arrived in the post shortly after ordering.

Company details

  1. Clothing Store

Written by the company

One for the road. Adventure & Moto inspired Clothing & Accessories.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

617 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(617)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great clothes

UPDATE:they handled this after speaking to them. Don’t think it’s fair to keep this up and negatively affect their business.

Had to return a hoody as it was too big. Unfortunately there was some confusion and things didn't go to plan with my return but Rob dealt with it and offered a discount. Great customer service after initial problems, these things can happen.

12 November 2024
Unprompted review
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Reply from Slackjaw Apparel

Hi Paul - thanks for your review. Apologies your return email wasn't picked up in good time. Your refund was processed earlier this morning as well as a follow up email containing a discount by way of an apology. Hope that helps! Thanks, Rob

Rated 5 out of 5 stars

Easy

Easy to order web site, quick delivery, good fit,great quality

27 October 2024
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Reply from Slackjaw Apparel

Thanks for your review!

Rated 1 out of 5 stars

I realized I paid $63 and was only…

I realized I paid $63 and was only given back $32. Despite cancelling the order the very next day before it shipped.

27 October 2024
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Reply from Slackjaw Apparel

Hi Jarret - thanks for your review, I would like to take this opportunity to add to it that your full refund was given once you emailed to point out it had not been completed, it was not our intention to not refund the entire value of your order. Thanks again!

Rated 5 out of 5 stars

Excellent quality and great service.

Excellent quality clothes, sized well and as recommended size in the chart. Shipping was fast and trouble free. It’s my second purchase and both have been great.

29 October 2024
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Reply from Slackjaw Apparel

Brilliant thank you for the feedback!

Rated 5 out of 5 stars

Breakout Long Sleeve

High quality shirt.
Size guide was handy. I chose the large and it fits perfectly as i wanted a looser fit.
Would buy again. Very satisfied.

28 August 2024
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Reply from Slackjaw Apparel

Thank you for your review!

Rated 5 out of 5 stars

I am really pleased with the t shirts

I am really pleased with the t shirts. I love the faded black. I normally wear a xxl but followed your sizing guide and got 3xl even though I was worried it would fit like a sack. It’s actually quite snug which I normally don’t like but the cut I feel makes me look trimmer than my baggy shirts so pleased with that. Delivery was fast. Thanks

9 September 2024
Unprompted review

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