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Eyesore Merch Reviews 1,124

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the merchandise, and appreciate the excellent service received. Many people highlight the ease of the ordering process, the prompt communication, and the fast, reliable delivery of their items. Consumers frequently mention that their orders arrived quickly and were well-packaged, often exceeding expectations. However, some customers also noted occasional issues with product quality, such as stitching coming loose or prints fading after washing. A few people experienced delays in order fulfillment or difficulties with the ordering system.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and reliable... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Service

Users describe positive interactions with service. Customers consistently praise the great customer service,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery, with some receiving... See more

Based on these reviews

Rated 5 out of 5 stars

The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... See more

Company replied

Rated 5 out of 5 stars

There was a delay in posting my order (waiting on an item coming in from another warehouse), so it actually took over a week to post, so eyesore sent it out via Tracked24 to get it to me ASAP, it arri... See more

Company replied

Rated 5 out of 5 stars

Ordered a shirt from here and realised I’d ordered the wrong design. I emailed them right away and they got back to me really quickly to alter my order to the correct item. They also noticed I had a... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Record Store

About Eyesore Merch

Written by the company

Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.

We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.

We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.

Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.

This passion underpins everything we do – especially our customer service.

We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.

Order with confidence knowing your merch is official, well-priced, and on its way fast.

Eyesore Merch: by and for the fans.

WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I lost a lot of weight and had to…

I lost a lot of weight and had to replace my entire Tshirt collection. This is the only site I come to now, top quality great fitting shirts at a great price. You might not find everything you want but the merch you do buy will be the best.

12 April 2026
Unprompted review
Eyesore Merch logo

Reply from Eyesore Merch

Thank you for your kind words Mark! Good to hear you are happy with your purchases, and we're grateful for your recommendation and review.
Hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Brilliant

Everyone involved is incredibly helpful, responsive and respectful. The quality of the hat and shirts is top notch, too. Highly recommended.

18 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Sam! We're really pleased to hear you are happy with the service provided, and we're grateful for your recommendation and review.
Hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Absolutely amazing site

Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl arrived 2 days after I ordered it. Amazing place and will definitely be using them again.

23 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Mike! Good to hear you are happy with the service provided.
It is very rare that we are out of stock of our products, however if this does occur we contact our customers right away to provide suitable options that are in the customers best interest.
We are grateful for your positive review. Hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

I can't rate this company highly…

I can't rate this company highly enough.I use them on a regular basis and am never disappointed with the merchandise, cost and delivery time and communication..Would highly recommend for all things metal.

22 March 2026
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Reply from Eyesore Merch

Thank you Clarke! We're really pleased to hear the overall experience went so well, and we're grateful for your recommendation and review.
Hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Very good service

Good service and excellent gear thank mr PA Hopkinson

18 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Paul! It's great to hear that you were happy with the service and the product. We really appreciate your positive review, and hope to hear from you again soon.

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Great Easy Service

Really good service and easy to buy the product that I wanted

22 March 2026
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Reply from Eyesore Merch

Thank you Luke! It's great to hear that you were happy with the service and ease of site use. We appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Rated 4 out of 5 stars

Excellent design and crafted T-shirt

Excellent design and crafted T-shirt. The material itself is a little lightweight but the design is brilliant.

20 March 2026
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Reply from Eyesore Merch

Thank you for your positive review Matt! Great to hear that you were happy with the design. We don't print in house, so don't have direct control over the garment, but we're always open to constructive feedback. Thanks again, and we hope to hear from you again soon.

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Bought a lot of stuff from eyesore

Bought a lot of stuff from eyesore in the past and have been satisfied with them.

20 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you for your kind review Kevin! It's great to hear that you're consistently happy with the experience. We really appreciate your positive review and your continued confidence in Eyesore, and look forward to hearing from you again.

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Great price

Great price, super quick delivery,

18 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Shaun! Great to hear that you were happy with the delivery speed and the value. We appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Great customer service

Great customer service. My order was delivered very quickly and when I made a mistake with the delivery address this was corrected straight away when I emailed them.

18 March 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Robert! It's great to hear that you had a good experience with our customer service team, and the delivery speed. We really appreciate your positive review, and hope to hear from you again!

Regards,
Eyesore Merch

Rated 5 out of 5 stars

Fürst experience

Everything went perfectly. Shipping to Germany took about a week, which was perfectly fine. The shirts are great (Gildan). Excellent print and a good fit.

20 February 2026
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Reply from Eyesore Merch

Thank you Christian! We're really pleased to hear the overall experience went so well, and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.

Rated 5 out of 5 stars

I make poop in my butt

19 February 2026
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Reply from Eyesore Merch

Thank you Fart Lord! We appreciate your positive review, glad to hear everything is working as it should \m/

Rated 5 out of 5 stars

Excellent service and I’ll be ordering…

Excellent service and I’ll be ordering again soon.
Martin.

19 February 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Martin! We're really pleased to hear you are happy with the service provided. We appreciate your positive review, and look forward to hearing from you again.

Rated 5 out of 5 stars

Excellent

I always receive my stuff and they’re always high quality

20 February 2026
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Reply from Eyesore Merch

Thank you for your postive feedback! We're glad to hear your orders arrive safely and that you're happy with the quality. Look forward to hearing from you again.

Rated 5 out of 5 stars

Staff got in touch with me when one…

Staff got in touch with me when one item was not available. Replacement procured with ease and I was kept informed

21 February 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Clark! Good to hear you are happy with the service provided.
It is very rare that we are out of stock of our products, however if this does occur we contact our customers right away to provide suitable options that are in the customers best interest.
We are grateful for your positive review. Hope to hear from you again!

Rated 5 out of 5 stars

My t shirt arrived on time

My t shirt arrived on time, fits perfectly for a great price

21 February 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Raja! Good to hear your order arrived on time and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, incredibly fast and reliable shipping from Europe to Australia. Ordered the new Cryptic Shift album released friday the 27th of Feb, and received Monday March 2. Five Stars!!

21 February 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you Michael! We're really pleased to hear the overall experience went so well and good to hear your order arrived quickly.
We appreciate your positive review, and look forward to hearing from you again.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, all the band merch was authentic and great quality

20 February 2026
Eyesore Merch logo

Reply from Eyesore Merch

Thank you for your kind words Oliver! Good to hear your order arrived quickly and you are happy with your purchase.
We appreciate your positive review, and look forward to hearing from you again.

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