1st I loves the price of the air ticket which is cheaper then other. 2nd Skyscanner is my 1st choice to go for buying air ticket but....So air ticket waiting hours are too long which can go up to 33... See more
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Review summary
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Reviews shaping this summary
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
The Skyscanner app is extremely useful and reliable for booking flights online. It really helps streamline the process of searching across multiple airlines and agencies, making it easy to find the be... See more
4.4
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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easy to access and can match my flight…
easy to access and can match my flight schedule and price are acceptable
21 December 2024
Convenient and Easy to use.
Convenient and Easy to use.
Always my go to app before booking flights
4 December 2024
The best value and ease of looking for flight and hotel
Easy to use and the app enable us to search for both flight and hotel easily
27 November 2024
Great price comparison & selection…
Great price comparison & selection available of different website.
Gotten good value of this ticket.
Thank you.
Kenneth
23 November 2024
Always can compare the best deals to…
Always can compare the best deals to suit yourself.
23 November 2024
Very up till date
Very up till date. But i feel there should be good deals during peak period
22 November 2024
I got the flight updated prices for my…
I got the flight updated prices for my flight and they show the cheapest available 😀
18 November 2024
Booked premium economy but my ticket…
Booked premium economy but my ticket showed economy. Changes and cancellation cost too much.
16 November 2024
Reply from Skyscanner
Hello Agnes,
Thank you for taking the time to share your feedback with us, and I'm sorry to hear that you've had a poor experience with a travel agent after finding flights on Skyscanner.
We'd like to look into this further for you, so if you can get in touch with us and provide your booking details, one of our support team members will get back to you shortly: https://help.skyscanner.net/hc/en-gb/requests/new
To offer some context, we act as a search engine that helps you find the best travel options for flights, hotels, and cars. Whenever you find and select an option on our platform, you are redirected to the travel provider's website where you will complete your booking and payment.
This means that the information for your booking is provided by your travel provider, and you woul be best aided by turning them to assist with any discrepancies. Having said this, we're here to offer any support or advice we can, so we look forward to hearing from you.
Thank you again and kind regards,
Best regards,
Emma
reflect the reference …
It's can reflect the reference of the airline rate and agent rate
13 November 2024
Genuine Deal
Not the1st time using... so easy to locate the cheapest, ideal flight when all that is needed is to provide some information like destination and dates then Skyscanner does the searching for me. I got what I needed in a matter of seconds!! Saves me alot of time and heartaches!
6 November 2024
Skyscanner is simple the most reliable…
Skyscanner is simple the most reliable and easy to use place for flight bookings.Great job to the team
1 November 2024
My payment processing failure
My payment failed initially(my fault) , when I tried to repeat it wouldn't pass through to my bank.
Tried several times then,
In frustration I booked through traveloka using their PayPal gateway without any problemd
1 November 2024
Reply from Skyscanner
Hello Tim,
Thanks for sharing this review, I'm sorry you've encountered this problem when trying to complete a booking with a provider found through our website.
Skyscanner is a tool that helps you organise your trip by finding the best options for you. When you select a journey, your reservation is made directly with the airline or travel agent of your choice. Once you are on the provider’s website, you’ll be able to see all the different payment options they offer, and the payment will be handled solely by them on their own platform, so I'm afraid we have no visibility over this.
I hope this offers some clarification.
Kind regards,
Stephanie
Easy for last minute air flight with…
Easy for last minute air flight with great deals.
30 October 2024
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