SkiWebShop Reviews 

1,371
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed to replace my ski bindings on my two year old skis and my enquiries at a well-known ski shop were met with the usual, 'Can't get those mate - they don't make them anymore.' Rick at the Shor... See more

Rated 5 out of 5 stars

Ordered short length ski trousers, delighted with quality and fit. Delivery error was resolved very promptly with easy free returns process and correct replacement dispatched same day. Polite and prom... See more

Rated 3 out of 5 stars

they have great ski gear selection with good prices but customer support is weak. They claim 1 day response time. in practice: my package was late (order 3000028394) so I asked their customer su... See more

Rated 5 out of 5 stars

Good price, fast delivery, robust packaging, ski strap and free ski bag included (basic but decent), ski bindings mounted well, skis still had factory protection foils.Thank you, SkiWebShop!

Company details

  1. Winter sport Store
  2. Ski Shop

Written by the company

Ski wear, skis and ski gear online. Order easy and fast your ski wear; ski jackets, ski pants, snowboots and more at SkiWebShop.com. The online shop for technical and designer skiwear, also plus sizes. Delivery all over the world, all year round!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,371)

661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Service

One of the simplest and easiest shopping experience I have ever had. Delivery in 1 day. Friendly customer service is also present if you have questions before you purchase.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this ski shop. The delivery was impressively fast, the products are high quality, and the prices are very competitive. I purchased a pair of skis and everything arrived exactly as described. Highly recommended for anyone looking for great service and reliable gear.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

UK VAT not refunded on returns

Do not buy from the UK unless you are 100% certain you won’t want to return your item. I returned an item that didn’t fit me. What Ski Web Shop describes as Island Charges - mostly the 20% UK VAT (collected by DPD) are not part of the refund so you lose that element of the transaction. It seems obvious in retrospect but it is not made clear in their refunds policy.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

A week after the order was placed and I…

A week after the order was placed and I have not received any updates. Website says estimated delivery date passed but no sign of package or update on where it might be. Costumer service hasn't answered any emails either.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Easy to find articles, a lot of informations that help find the good one.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam shop, await

Ordered a ski jacked. Parcel is late for a month and still didn’t got it. Customer service is ignoring and ignores all requests about a parcel. GLS shipping provider said that parcel was not even handed to them, even skiwebshop put blame on them. Anyways is not customers’ fault . Even prices are good, trust me, it is not worth to deal with this company, probably you will lose your money

21 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look