SkiWebShop Reviews 

1,371
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I needed to replace my ski bindings on my two year old skis and my enquiries at a well-known ski shop were met with the usual, 'Can't get those mate - they don't make them anymore.' Rick at the Shor... See more

Rated 5 out of 5 stars

Ordered short length ski trousers, delighted with quality and fit. Delivery error was resolved very promptly with easy free returns process and correct replacement dispatched same day. Polite and prom... See more

Rated 3 out of 5 stars

they have great ski gear selection with good prices but customer support is weak. They claim 1 day response time. in practice: my package was late (order 3000028394) so I asked their customer su... See more

Rated 5 out of 5 stars

Good price, fast delivery, robust packaging, ski strap and free ski bag included (basic but decent), ski bindings mounted well, skis still had factory protection foils.Thank you, SkiWebShop!

Company details

  1. Winter sport Store
  2. Ski Shop

Written by the company

Ski wear, skis and ski gear online. Order easy and fast your ski wear; ski jackets, ski pants, snowboots and more at SkiWebShop.com. The online shop for technical and designer skiwear, also plus sizes. Delivery all over the world, all year round!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(1,371)

661 reviews in the last 12 months

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Rated 1 out of 5 stars

Never order on this website

Never order on this website, I wanted to return a ski jacket they have received it but since a month i am trying to get refund from the 380€ i spent, 3 emails sent and no answers and no one ever pick up the phone, worst customer service ever

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Not great for returns

Please only use this company if you know you won't be returning the goods. The gloves I received were great but unfortunately they didn't fit so I returned them. I was aware that there would be a charge but £15 seems quite excessive when delivery was only £9. Furthermore it took 14 days after UPS said the gloves had been returned for the refund to be in my account. I have used other companies based in Europe but have never had these issues. I have spent £26.58 and got nothing! I won't be using them again.

4 February 2026
Unprompted review
Rated 3 out of 5 stars

Communication needs improvement

Nothing to say about products and prices.
There's a lack of communication that imho needs improvement. No response to support requests, mails an phone calls, even via Paypal.
In the end jacket and pants arrived, late but they arrived.

3 February 2026
Unprompted review
Rated 3 out of 5 stars

Return problem

I received my order on time, but unfortunately two pairs that I order too small for me , I have to return and do not understand how to do that, there was no any paper inside the package. Please advice. Thank you.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect web shop

Perfect web shop! Precise measures, fast delivery to Croatia in 5 days. All ordered fits perfectly to all family members. Great discounts as well 🤭

29 January 2026
Unprompted review
Rated 1 out of 5 stars

disappointment

The order was supposed to arrive on January 15th, but I haven't received it yet. The package is still in the custody of the courier.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Suspected Scam Website - no response from seller

I ordered stuff and it said 3-5 business days delivery.
It has been 12 days and I have not received my order but it says order complete on their website. I contacted customer support but have gotten no response. I now fear this is a scam website

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Spyder Ski jacket


Bought a Ski jacket, SkiWebShop sent the wrong size, sent them a mail asking them to verify sizes and asking for help, no answer just ignore me as a customer. Returned the item at my expense. Every step of the process is in Dutch language... not helpful at whole... Shame on them.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Smooth purchase and excellent tracking

I made a purchase at a very good price during a sale. I ordered the product to a country within the EU and it arrived within one week. I especially appreciate the very detailed information about the order status and the detailed parcel tracking system.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer service very inflexible and abrupt

I bought a Spyder ski jacket in October as a Christmas present. Was only opened on Christmas day and it was too big. I asked to exchange for a smaller size but was told no as it was outside their 14 day return policy. I accept that this is their policy but I hoped there could be some accommodation made as it wasnt possible to try it on sooner without ruining the surprise. It is still complete with tags with original packaging. I didn't even want a refund just a smaller size. Customer service was very abrupt and not interested. Very disappointed considering they are expensive jackets. For this reason, I would not recommend this company

1 January 2026
Unprompted review

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