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Skin Pixel Reviews 

126
•
TrustScore 5 out of 5

4.8

Computer Accessories Store
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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional service and top-quality results, highlighting the smooth process from start to finish. Many people appreciate the quick turnaround times for upgrades and repairs, often receiving their items back much faster than anticipated. The products, especially the upgraded sticks and custom controllers, are frequently described as working perfectly, being highly precise, and feeling great in use. Communication is consistently excellent, with staff responding quickly and patiently to questions and concerns, often going above and beyond to assist. However, some customers also noted minor issues with product quality, such as dents on accent rings or the back shell making a sound, suggesting a lack of careful reassembly. Additionally, a few people mentioned that while the upgraded sticks were responsive, they didn't achieve the

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent, fast, and efficient.... See more

Product

Customers had positive experiences with the product, often praising the quality and functionality, especially... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of custom... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and helpful... See more

Upgrade

People report positive experiences with upgrades, often choosing TMR stick upgrades for controllers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stag... See more

Rated 5 out of 5 stars

I was a bit confused at first as to how the whole thing worked, but they responded very quickly to my questions and cleared up any confusion. I sent in my DualSense Edge Stick Modules to upgrade to th... See more

Company replied

Rated 5 out of 5 stars

i bought a custom ps5 controller and could not be any more happier, the mouse click triggers and buttons are just a thing of beauty and the hall effect tmr sticks are probably the closest i have ever... See more

Rated 5 out of 5 stars

Highly recommend Carl at Skin Pixel. I ordered TMR stick upgrades for both my battle beaver dualshock 4 and dualsense edge modules at the end of December and, despite some New Year Royal Mail delays... See more

Company replied

Company details

  1. Computer Accessories Store

Written by the company

Skin Pixel Custom Controllers customise and modify gaming controllers for PlayStation, Xbox, and Nintendo. They’ll have a range of designs available, including their popular classic edition DualSense series that brings the retro PSX & PS2 colourways to the PS5 controller, as well as various hero and villain inspired controllers for PlayStation and Xbox, Custom Poke-Ball themed Joy-Con Controllers and Joy-Con DIY kits, Pokémon Character themed Switch controllers, gaming accessories and more! Check out their website and Instagram for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(126)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Ordered 2 items months ago.

Ordered 2 items months ago.
They should be with me weeks ago.
I decided not wanting longer and cancelled the order recently. They still taking 5% off from my order. Shame

7 May 2024
Unprompted review
Rated 5 out of 5 stars

My shopping experience with skin Pixel…

My shopping experience with skin Pixel was perfect. Carl was very informative and prompt with updates on the shipping times.
My purchase arrived by the promised time.
And made my daughter very happy.
This meant a lot to me and cannot thank Skin pixel enough.
I will continue to shop here when I need to.

Many thanks
Anthony

28 March 2024
Rated 1 out of 5 stars

Probably not use again

Although probably not the fault of skin pixel, I recently delay in a purchase made back in beginning of Feb and which was only delivered last week end of March. A promise of a refund for delivery cost, which I don't believe has been refunded yet either. Not a lot of faith in this website/company

27 March 2024
Rated 5 out of 5 stars

Great site.

Ordered a switch flashcart from this site and they delivered on time as promised.

Their customer service is also excellent, replying to me multiple times via email within only an hour or so.

I would definitely recommend this site.

29 March 2024
Unprompted review
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Reply from Skin Pixel

Thank you for your support, your review is much appreciated

Rated 5 out of 5 stars

My son so pleased with his controller

Carl was very helpful, answered all the questions and the controller is so great. My son loved it.

11 March 2024
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Reply from Skin Pixel

Super glas your son liked his controller, your review is much appreciated

Rated 5 out of 5 stars

Excellent service with a personal touch

Excellent service and very quick turn around. I even got a YouTube short dedicated to my order on Skin Pixel's YouTube channel.

I ordered a dualsense trigger replacement and Skin Pixel were kind enough to also clean up the whole controller and replace both sticks too. Would definitely use them again, and am looking at a custom controller in the new year.

15 November 2023
Rated 5 out of 5 stars

Absolutely radical shop

Absolutely radical shop. Amazing product. But also, there was an issue with the postage (entirely the courier's fault) and the shop was super helpful and responsive. Would recommend!

15 November 2023
Rated 4 out of 5 stars

PS5 Ribbons.

Because the Original stuck drift I tried fixing, and had sine success, but where I kept pulling the ribbon in and out it tore.

The replacements I bought for skin pixel worked perfectly and were cheap.

27 March 2023

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