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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional service and top-quality results, often highlighting the smooth process from start to finish for upgrades and repairs. Many people appreciate the quick turnaround times, with products often being returned much faster than estimated, and the excellent communication throughout the service. The upgraded products, particularly the TMR Hall Effect sticks, are frequently described as working perfectly, being extremely precise, responsive, and effectively eliminating issues like stick drift. However, some customers also noted minor issues with the aesthetic quality of custom work, such as dents or gashes on accent rings and mismatched painted accessories. A few other people also felt that the reassembly of controllers was not always careful, leading to parts making sounds or clips being broken.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the speed and efficiency of the work... See more

Product

Customers consistently note positive experiences with product, particularly praising the responsiveness and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of repairs and custom... See more

Response time

Customers had positive experiences with response times, frequently praising the quick and efficient... See more

Upgrade

Users describe positive interactions with upgrade services, often praising the quick turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stag... See more

Rated 5 out of 5 stars

Service was first class. I’ve been looking for a good site to upgrade my dualsense edge thin sticks to Hall effect, and gave skin pixel a go ( based on other positive feedback) and I’m glad I went wi... See more

Company replied

Rated 5 out of 5 stars

So to start with all in all I’d say it was a pleasant experience and pretty straight forward ordering the parts however not sure how happy I am with the finished product. These sticks aren’t meant t... See more

Company replied

Rated 5 out of 5 stars

I was a bit confused at first as to how the whole thing worked, but they responded very quickly to my questions and cleared up any confusion. I sent in my DualSense Edge Stick Modules to upgrade to th... See more

Company replied


Company details

  1. Computer Accessories Store

Written by the company

Skin Pixel Custom Controllers customise and modify gaming controllers for PlayStation, Xbox, and Nintendo. They’ll have a range of designs available, including their popular classic edition DualSense series that brings the retro PSX & PS2 colourways to the PS5 controller, as well as various hero and villain inspired controllers for PlayStation and Xbox, Custom Poke-Ball themed Joy-Con Controllers and Joy-Con DIY kits, Pokémon Character themed Switch controllers, gaming accessories and more! Check out their website and Instagram for more information.


Contact info

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Order was placed and received promptly…

Order was placed and received promptly and well packaged after a few weeks of testing no stick drift as of yet very pleased with my purchase and would definitely buy again, keep up the great work on these custom joypads for ps5, was abit sceptical at first as there not cheap but well worth the extra money as it will last, you can tell the difference from regular controllers

4 August 2025
Skin Pixel logo

Reply from Skin Pixel

Thank you trusting Skin Pixel. When you're in the market for another controller, use code TRUSTPILOT10

Rated 5 out of 5 stars

Sent them 4 x PS5 controllers for stick…

Sent them 4 x PS5 controllers for stick drift fixes. There was a discount for multiple controllers and even without considering this, the price was better than more local alternatives. I was offered the Hallipi TMR upgrade option at an additional cost and decided to go for this for one of the controllers. The upgrade/fix was completed very swiftly and returned within a week. To my surprise, all controllers had received the upgraded sticks complementary. Amazing service and highly recommended.

22 August 2025
Unprompted review
Skin Pixel logo

Reply from Skin Pixel

Always happy to help out.

Rated 5 out of 5 stars

Fast delivery and great service

Ordered 31.07.2025, and received info that the package were already sent out 01.08.2025. Sitting here now with the products in my hands. Took some time due to custom duty tax in Norway. Even got an upgrade from what I bought free of charge. Gulikit tmr to Hallpi tmr. Will be using this company again for the next purchase.

31 July 2025
Skin Pixel logo

Reply from Skin Pixel

Glad it got to your safely. When your ready make a new purchase use code TRUSTPILOT10 for 10% off.

Rated 5 out of 5 stars

Very happy with my custom controller

Very happy with my custom controller, which was dispatched well ahead of the estimated date and arrived in perfect condition. Happy with the communication from the vendor too: good, clear updates.

29 July 2025
Skin Pixel logo

Reply from Skin Pixel

Thank you

Rated 5 out of 5 stars

Skin Pixel is a fantastic little…

Skin Pixel is a fantastic little business. I recently sent in a PS5 controller with a broken headphone jack and they were able to fix it and send it back within a week of me posting it.

I was in constant contact with them, and they were able to tell me exactly what the problem was and how much it would cost
They even attached pictures to explain the exact problem.

Highly recommend these guys. I'll be using them again if I have another problem.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

custom ps5 controller

i bought a custom ps5 controller and could not be any more happier, the mouse click triggers and buttons are just a thing of beauty and the hall effect tmr sticks are probably the closest i have ever been to feeling true aim on a controller.. the back pedals sit nicely in your hand and feel really responsive. carl was honestly amazing he responded really fast and had the patience of a saint to answer all my questions and he was even nice enough to put in a free custom change to the controller for me. amazing service from carl 10/10

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Service was first class

Service was first class. I’ve been looking for a good site to upgrade my dualsense edge thin sticks to Hall effect, and gave skin pixel a go ( based on other positive feedback) and I’m glad I went with these guys. Modules came calibrated and are amazing! I’m still getting murdered by ( I suspect) 10 year olds online, but this is a skill issue😂
Keep up the good work fellas

30 June 2025
Skin Pixel logo

Reply from Skin Pixel

Keep practicing fella, you'll get a few wins in eventually! 🤣 Thanks for the order, need anything else in the future, use code TRUSTPILOT for 10% off your order 😉

Rated 5 out of 5 stars

Zero complaints

Extremely friendly, quick replies to questions, and super-fast order turn-around. Zero complaints at all!

27 June 2025
Skin Pixel logo

Reply from Skin Pixel

Absolute pleasure to work on your order, glad it got there so fast 😁

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