Skin Pharmacy Reviews 

222
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being friendly, helpful, and professional, often resolving issues efficiently and making interactions pleasant. People appreciate the quality and range of products, with many finding them effective and benefiting from personalized recommendations. Reviewers also frequently highlight the quick delivery service, noting that orders arrive promptly and are often well-packaged. However, some customers also noted issues with order processing and delivery. A few people experienced delays, inaccurate information, or poor communication regarding their orders, even when paying for expedited shipping. Others mentioned problems like orders being dispatched against their request or items missing from their packages upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as outstanding,... See more

Service

Clients share positive opinions on service, consistently describing it as professional, knowledgeable, and... See more

Delivery service

Consumers find delivery service to be positive, with many impressed by the incredible same-day delivery and... See more

Order

People report ambiguous experiences with order, with some customers praising same-day delivery and quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more

Rated 5 out of 5 stars

I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more

Rated 5 out of 5 stars

This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more

Rated 5 out of 5 stars

My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more


Company details

  1. Skin Care Clinic

Written by the company

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(222)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best experience

Yasmin advised me upon my pictures a fabulous routine that I couldn’t be happier with. She has understood my skin and given me a wonderful routine!

1 December 2022
Rated 5 out of 5 stars

The service is fast and reliable

The service is fast and reliable. I loved all the Zein Obagi products that I purchased. My Skin expert Mahmoud is very helpful and honest. Overall it was a great experience I will order more in the next few weeks.

30 November 2022
Rated 3 out of 5 stars

I have used this product for nearly a… week

I have used this product for nearly a week and I haven’t seen any results for my dark circles to be reduced as of yet. So I am patiently waiting to see results. I have noticed it has been more difficult for me to apply makeup under my eyes after using this product as it is becoming more harder to blend my concealer.

4 November 2022
Rated 5 out of 5 stars

All good

Great communication. Received a call on the day of my enquiry. Fast delivery, beautiful packaged. I would definitely buy again

2 November 2022

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