I called Skinny. RX and spoke with Joyce. She promptly and efficiently analyzed my information and forwarded me to the Clinical Team , who would be able to help me with my question. I really a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After I said that I was unsatisfied with my service they immediately corrected it without overnight shipping and giving my account to a new agent that listens to me. So delighted with the outcome.... See more
Company replied
Joice was great and answered all my questions and concerns. The program is working great. Less than a month into using the injectable option and I’m over 15 pounds down (compounded pills did NOT yield... See more
Company replied
My customer service rep Carmelyn was exceptional. She made everything clear and simple to start my journey with SkinnyRX. She educated me on my procedure and product that I will be starting gave me al... See more
Company replied
Company details
- Weight Loss Service
- Health Consultant
- Holistic Medicine Practitioner
- Online Pharmacy
- Online Prescription Medication Vendor
- Wellness Program
Written by the company
SkinnyRX is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRX is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
Contact info
United States
- 1-888-979-9580
- support@skinnyrx.com
- skinnyrx.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you want to be charged and denied…
If you want to be charged and denied cancelation after one year- good luck. They do not communicate a renewal, they automatically charge you and will not cancel. I would definitely say don’t do it!
11 May 2026
Unprompted review
Reply from SkinnyRx
We're truly sorry to hear about your experience — we understand how frustrating an unexpected charge can be, and that's never the impression we want to leave. We'd love to make this right for you. Please give our SkinnyRx support team a call at 888-979-9580. We're available Monday through Friday 8AM to 8PM EST, and Saturday through Sunday 9AM to 9PM EST.
Stacy made the process a lot easier…
Stacy made the process a lot easier after some hiccups but I am grateful for her patience and the entire team behind skinny RX! Thank you for everything!
11 May 2026
Unprompted review
Reply from SkinnyRx
Thank you for this! Hiccups happen and we're so glad Stacy was there to help make it right. She'll love hearing this and we'll make sure the whole team sees it!
Christian did a GREAT job!!!!!!
Christian did a GREAT job!!!!!!! Solved my problem, quickly and efficiently. Spoke great English. Understandable, polite, just did an outstanding job!!!!!!!
11 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We'll make sure Christian sees this — he'll be thrilled to hear it. We're so glad he was able to get everything sorted out for you quickly. We appreciate you taking the time to share your experience!
MARY WAS GREAT AND HELPED ME GET MY…
MARY WAS GREAT AND HELPED ME GET MY ORDER DONE QUICKLY
11 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! We'll make sure Mary knows she made an impact. We're glad she was able to get everything sorted out quickly for you. We appreciate your support!
Reply from SkinnyRx
Thank you so much for taking the time to leave a review! We're really glad we could help and that you felt heard throughout the process. That's exactly the experience we strive to provide. We appreciate your support!
My customer service rep Kristfaith was…
My customer service rep Kristfaith was outstanding. She was very knowledgeable and efficient. She is a credit to your organization.
9 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! Kristfaith is truly one of a kind, and we'll make sure she sees this. We really appreciate you taking the time to share your experience!
Christian was amazing
Christian was amazing! He was easy to talk to, extremely helpful and thorough! He was able to switch me over to Tirzepatide from Semaglutide very easily and explained the process with no questions left to ask. Outstanding SkinnyRX experience with Christian: )
8 May 2026
Unprompted review
Reply from SkinnyRx
"Thank you so much for sharing this, it genuinely made our day! Christian is a huge part of what makes the SkinnyRx experience special, and it's wonderful to hear he made your transition to Tirzepatide feel smooth and stress-free. We'll be sure to pass along your kind words to him. We're so glad to have you with us on this journey!
Ella from Customer Service
Ella was super prompt and resolved the issue beyond expectations.
8 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! We love hearing that Ella went above and beyond for you. She truly is a rockstar. We'll make sure she knows her hard work is being noticed. We appreciate you taking the time to leave a review, and we're glad we could get things sorted quickly for you!
Very friendly & helpful
6 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much, we love to hear it! We'll always be here when you need us.
Reply from SkinnyRx
We appreciate you sharing your feedback! We're always looking for ways to provide the best value to our customers. We'd love to chat and see what we can do for you — please give us a call at 888-979-9580. We're available Monday through Friday 8AM–8PM EST and Saturday 9AM–6PM EST. Hope to hear from you soon!
Cherri was amazing
Cherri was amazing! She was so patient with us and reached out when we asked her to. She walked us through the program and got my husband signed up with no issues. She answered all questions without hesitation. It was awesome to have someone so knowledgeable and understanding and kind. She is the reason my husband went with SkinnyRx. Thanks Cherri!
6 May 2026
Reply from SkinnyRx
Cherri is truly a gem and we're so glad she made the process easy for you and your husband! We'll make sure she sees this — she deserves the recognition. Wishing him all the best on his SkinnyRx journey!
Very helpful customer service
5 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much we're really glad to hear that! Our team works hard to make sure every interaction feels supportive and easy, and feedback like yours means a lot. We're here whenever you need us!
Erwin was very helpful with my request
Erwin was very helpful with my request. Thanks!
4 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! We're thrilled to hear Erwin took such good care of you —
we'll be sure to pass along your kind words. We appreciate you taking the time to leave a review
and hope to continue exceeding your expectations!
Great customer service
I had a concern regarding my recent shipment and Christian with Customer Support resolved my issue quickly.
4 May 2026
Unprompted review
Reply from SkinnyRx
That's exactly what we aim for, quick and helpful support when you need it most. We'll make sure Christian gets the recognition he deserves. Thanks for taking the time to share your experience!
Worked with Rowena and she was…
Worked with Rowena and she was attentive and talked with me through all the questions I had. A really good experience.
4 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! We're really glad Rowena made the experience feel easy and took the time to walk you through everything. We'll be sure to pass along your kind words to her. We hope to help you again soon!
Reply from SkinnyRx
Thank you so much, Jimmabelle! We're really glad we could help and comments like yours mean a lot to our team. We hope to hear from you again soon!
Yuan listened carefully to my request…
Yuan listened carefully to my request and then my subsequent questions. He then worked in a timely manner to provide the solution that I needed. Finally, before finishing the call, Yuan provided an overview of our discussion for my approval, then asked if I needed anything further.
4 May 2026
Unprompted review
Reply from SkinnyRx
Thank you for the kind words! Yuan is great at what he does and we're glad he made the experience smooth from start to finish. We'll make sure he sees this!
I was able to talk to a real person
I was able to talk to someone who understood my question and was able to resolve in only a few minutes.
4 May 2026
Unprompted review
Reply from SkinnyRx
That's exactly what we aim for every time — someone who actually knows their stuff and can get things sorted fast. Thank you for sharing this, it really does mean a lot to hear!
Helpful and Attentive Customer Service
I phoned Skinny RX to complete my monthly check-in. I was greeted by Yuan and he was extremely helpful and attentive. I had several questions and he addressed them all in a very friendly manner. I am making progress and I cannot wait to see what my full results will be.
Thank you Yuan and Skinny RX!
4 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for the kind words! Yuan is wonderful and we're thrilled he took such great care of you. So excited to hear you're already making progress and we can't wait to see your results too!
Jimmabelle helped me immediately with…
Jimmabelle helped me immediately with my concerns and she was very efficient and effective to communicate with.
4 May 2026
Unprompted review
Reply from SkinnyRx
Thank you so much for sharing this! We're thrilled to hear that Jimmabelle was able to help you right away and made the experience easy and stress-free. We'll be sure to pass along your kind words to her and she'll love hearing this. We appreciate you taking the time to leave a review!
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