skindoc. Reviews 

659
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company and its convenient online dermatology platform. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable medical staff for putting patients completely at ease during personal consultations. Consumers note that the digital consultation process is extremely smooth, efficient, and remarkably fast compared to waiting for traditional appointments. Reviewers deeply appreciate the highly efficient communication, quick online booking, and prompt email responses provided by the dedicated support team. Some people also felt that the comprehensive care plans provided truly excellent overall value and exceptionally clear medical guidance throughout their entire treatment journey.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the speed, efficiency, and professional medical... See more

Staff

Customers had positive experiences with staff, praising the dermatologists and support team for their... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple, efficient, and... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting quick response... See more

Product

People report positive experiences with product, noting that treatments effectively clear stubborn acne and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

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Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

659 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(659)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

We were seen by a very friendly and kind Dermatologist! Dr Krishna put myself and my wife at ease regarding our daughters difficult skin condition. Highly recommended!

13 August 2026
Unprompted review
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Reply from skindoc.

Thank you for your kind words and recommendation! We’re delighted to hear that Dr Krishna was able to put you and your wife at ease and provide reassurance regarding your daughter’s skin condition. We truly appreciate your thoughtful feedback!

Best wishes,
skindoc

Rated 5 out of 5 stars

Would recommend to anyone struggling with hormonal acne

It's an expensive service but I have found the whole process worth the money. Seamless, easy to navigate and more importantly helped me get my acne under control when nothing else worked and I felt hopeless.

9 August 2026
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Reply from skindoc.

Thank you so much for taking the time to share your experience. We’re so pleased to hear that you found the process easy and seamless, but even more importantly, that it helped you feel hopeful again and get your acne under control.

Best wishes,
skindoc

Rated 5 out of 5 stars

10/10 as always...

I've had an excellent experience with Skindoc - I even get compliments on my skin now! Lovely doctor and staff, organised process, excellent service all round. Thank you!

6 August 2026
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Reply from skindoc.

Thank you for such a wonderful review! We’re so happy to hear that you’ve been delighted with your experience and are seeing results that have people complimenting your skin. It means so much to our whole team to hear that you felt well cared for from start to finish!

Best wishes,
skindoc

Rated 5 out of 5 stars

Dr Krishna is the best dermatologist ever!

Dr Krishna is genuinely one of the most kind, attentive and inspirational doctors I’ve ever met. He looked after me throughout my Roaccutane treatment and made the whole experience feel so easy and reassuring. He always listened carefully, explained everything properly and genuinely cared about how I was doing. An absolute 10/10 doctor and human being. Couldn’t recommend him enough! 🫶✨

6 August 2026
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Reply from skindoc.

Thank you so much for this wonderful review! We absolutely love hearing that Dr Krishna made your treatment journey feel easy, reassuring and well supported. Your kind words about his care and compassion are truly appreciated. We’re thrilled you had such a positive experience and are so grateful for your 10/10 recommendation!

Best wishes,
skindoc

Rated 5 out of 5 stars

Cured my acne, easy fast process.

I just wanted a solution for my acne, skin doc were fast, helpful and understanding. everyone I spoke to was knowledgeable and got me through the process with ease. My skin is cured. Dr Sree was an expert and I felt in competent hands. I would highly reccomend to anyone struggling with acne or other skin problems to use skin doc.

5 August 2026
Unprompted review
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Reply from skindoc.

We’re delighted to hear that you had such a positive experience with skindoc and that our team made the process straightforward and reassuring for you. It’s wonderful to know that you felt confident in Dr Sree’s expertise and care, and that you’ve achieved the results you were hoping for.

Best wishes,
skindoc

Rated 5 out of 5 stars

Best decision I’ve ever made

Best decision I’ve ever made ! I have had mild acne that’s absolutely destroyed my confidence over the past 6 years of my life. Which as you can imagine is a long time to be anxious about going out into the public or having photos ruined just because I had acne. I decided as a last ditch effort to contact skin doc. My main concern was that my acne wasn’t “bad enough” for accutane. After emailing the team who were very responsive, they put me onto Dr Krishna who was amazing and helped me massively. He listened to my story and decided without a doubt accutane was what I needed. And I have had the easiest and best experience taking the drug. My skin has cleared up to now being entirely clear, my skin is no longer oily, my blackheads in my nose are entirely gone. It was 100% the best and right decision and if you are somebody who is unsure about taking this step please do it !!!

2 August 2026
Unprompted review
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Reply from skindoc.

Thank you for trusting us with such an important part of your journey. Reading that your skin is now completely clear and that you've regained your confidence is incredibly rewarding for our whole team.

We're so pleased that Dr. Krishna was able to provide the care, reassurance, and treatment you needed, and that your experience with Isotretinoin was such a positive one. Thank you for your recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great service for accutane treatment

Dr Krishna was the bomb.com. He was super helpful and knowledgeable and even let me do consultations when I was in the middle of various parties. He explained everything clearly and made me feel comfortable throughout my appointment. I highly recommend him to anyone looking for excellent dermatological care.

1 August 2026
Unprompted review
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Reply from skindoc.

Thank you for the fantastic review! We love hearing that Dr. Krishna was "the bomb.com!" We're so pleased that his expertise, clear explanations, and flexible approach made your experience such a positive one.

Thank you for trusting us with your skin care and for recommending Dr. Krishna to others.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing and professional not much else…

Amazing and professional not much else to say. Very kind and quick to get to me with everything. Very satisfied and obviously it comes with a price but that's to be expected going private.

22 July 2026
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Reply from skindoc.

Thank you for your lovely review! We're so pleased you had such a positive experience with our team. Providing professional, compassionate care in a timely manner is what we strive for every day, and we're grateful for your feedback. Thank you for choosing skindoc!

Best wishes,
skindoc

Rated 5 out of 5 stars

Efficient & Effective

I had been struggling with acne for just over seven years, starting off mild to then becoming severe.

Skindoc started with a video consultation and a chat to work out what will be best for you in terms of treatment. hey were more than happy to help every step of the way with any questions or queries etc. The entire process was so simple and convenient, I received my prescription just over a week from my consultation. I had a range of times to pick from, for my follow ups, which meant I could fit it around work etc.

26 July 2026
Unprompted review
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Reply from skindoc.

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you found the entire process, from your initial video consultation through to receiving your prescription and attending follow-up appointments, simple, convenient, and supportive.

Our team is committed to providing accessible, patient-centred care, and your feedback means a great deal to us. Wishing you all the best as you continue your treatment.

Best wishes,
skindoc

Rated 5 out of 5 stars

Acne advice

We sought help for my sons acne and found the whole experience with skindoc extremely impressive. Although we booked an appointment for a weeks time, the team contacted us to bring it forward showing real concern for his issues.
Dr Krishna was excellent, taking the time to understand our sons condition and history, and more importantly reassure our son with a treatment plan ready to start asap.
I cannot fault the service we have recieved to date.

24 July 2026
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Reply from skindoc.

We understand how challenging acne can be, particularly for young people, so we're delighted to hear that your son felt reassured and well cared for. It's wonderful to know that Dr. Krishna took the time to understand his history and create a treatment plan that gave him confidence moving forward. We appreciate your trust in skindoc and wish your son every success with his treatment.

Best wishes,
skindoc

Rated 5 out of 5 stars

Efficient process

Efficient process, easy and clear

16 July 2026
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Reply from skindoc.

We're so pleased to hear that you found the process efficient, easy, and clear. We aim to make every step of your experience as straightforward as possible.

We really appreciate your feedback.

Best wishes,
skindoc

Rated 5 out of 5 stars

Dr Sree

I started off seeing a few different doctors before finding one I genuinely connected with regarding my Roaccutane treatment. Dr Sreedhar Krishna took the time to listen to all of my concerns, explained everything clearly, and it was obvious he was extremely knowledgeable. From our first appointment, I felt confident in his expertise and trusted his recommendations completely.

Throughout my treatment, he was supportive, professional, and always happy to answer any questions I had. Thanks to his guidance, my treatment has been a great success, and I couldn’t be happier with the care I received. I would highly recommend Dr Krishna to anyone considering Roaccutane or seeking dermatology treatment.

19 July 2026
Unprompted review
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Reply from skindoc.

Thank you for taking the time to share your experience.

We're delighted to hear that you felt listened to, supported, and confident throughout your Roaccutane journey with Dr Sreedhar Krishna. Providing clear guidance and personalised care is something we strive for, so it's wonderful to know this made such a positive difference to your treatment.

Wishing you all the very best, and thank you again for your recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great service!

I’ve had a really positive experience with Skindoc throughout my course of isotretinoin and would highly recommend the service.

Dr Sreedhar is great at putting you at ease and explaining how the drug works and what to expect in a simple, easy to understand way.

Any questions I had throughout the process were answered very promptly and the support staff were always very happy to help.

The team have also been really helpful in writing to my GP to help arrange blood tests and to arrange follow up prescriptions for creams that will help maintain the very good improvement I’ve seen when I come off the medication.

Thank you all!

26 June 2026
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Reply from skindoc.

Thank you for your wonderful review and recommendation. We're delighted to hear that you felt well supported throughout your iIotretinoin treatment, from Dr Sreedhar's guidance to our team's prompt assistance and coordination with your GP.

Your feedback means a great deal to us, and we're thrilled you've achieved such positive results. Wishing you all the best as you continue your skincare journey!

Best wishes,
skindoc

Rated 5 out of 5 stars

I recommend!

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always happy to answer any questions or concerns.

The value for money is also fantastic, especially considering the level of care and support you receive throughout your treatment.

A special thank you to Dr Sreedhar Krishna, who has been amazing throughout the entire process. He’s incredibly knowledgeable, puts you completely at ease, and has a great sense of humour 😁

9 July 2026
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Reply from skindoc.

Thank you for such an amazing review!

We're so grateful for your kind words and are thrilled to hear that you had such a positive experience with us. It's wonderful to know you felt supported by the whole team, and we're especially pleased that Dr Sreedhar Krishna made such a lasting impression with his expertise, care, and humour.

Thank you for choosing skindoc and for taking the time to share your experience.

Best wishes,
skindoc

Rated 5 out of 5 stars

Thank you Dr Sreedhar

I’ve had acne for years, and my confidence was like an old boat waning in a crashing sea. Dr Sreedhar was what was akin to an escape to safety. He listened to my issues, understood and really appreciated my problems in ways I’ve never had while struggling with my acne journey. I now have the facilities to start mogging.

6 July 2026
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Reply from skindoc.

Thank you for your incredibly kind words. It means a great deal to know that Dr. Sreedhar made you feel truly heard, understood and supported throughout your acne journey. We're so pleased you've had a positive experience with us, and we're honoured to be part of your journey towards greater confidence.

Best wishes,
skindoc

Rated 5 out of 5 stars

Friendly and approachable consultants

I started having isotretinoin through skindoc 5 months ago and I couldn’t be happier with the service provided. The consultants are great - very friendly, knowledgeable and easy to talk to. I’ve especially appreciated their help with managing side effects.

I think it offers considerable value for money, particularly compared to the long waiting list for dermatology consultant appointments on the NHS.

I’d absolutely recommend this to anyone who is at the end of the tether with their skin and wants to skip the NHS waiting line without breaking the bank! Special mention to Dr Sree - thank you!

1 July 2026
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Reply from skindoc.

Thank you for your wonderful review.

We're delighted to hear that you've had such a positive experience over the past five months. It means a great deal to know that you felt well supported throughout your journey, especially when managing side effects. We'll be sure to pass your kind words on to Dr Sree and the rest of the team.

Thank you for your recommendation!

Best wishes,
skindoc

Rated 5 out of 5 stars

Really great service…

Really great service from professional, trained, dermatologists. There’s lots of opportunities to give information necessary for your requests meaning they have a full picture of what you need help with. They are really quick to review and respond. They rejected one case for me and gave me advice and contact details for a private allergist they recommended instead. I really respect them for this, instead of taking my money and prescribing me something that wouldnt work, they wanted to make sure I got the right care with the right professionals. Aside from that, they support me with mt acne throughout the year and I couldn’t be without them! A wonderful team and service.

29 June 2026
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Reply from skindoc.

Thank you for taking the time to leave such a lovely review. It means a great deal to know that you value our approach to providing the right care. Our priority is always what's best for our patients, and we're so pleased that came across in your experience.

Best wishes,
skindoc

Rated 5 out of 5 stars

Fantastic service

Quick, easy and reliable.

29 June 2026
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Reply from skindoc.

Thank you for taking the time to leave a review. We're delighted to hear that you found our service quick, easy, and reliable.

Best wishes,
skindoc

Rated 5 out of 5 stars

Thank you Skindoc!!

Couldn’t sing Skindoc’s praises enough. The process has been super smooth from beginning to end with absolutely no fuss.

I have been suffering from persistent acne for over a decade and did not want to go through hoops with the NHS and it is by sheer luck I came across Skindoc. I have finished my 6 months treatment and it feels so good to be acne free and I pray to God it remains like that.

I want to give a special thank you to Dr. Sree, you are a true gem. So personable, kind and clearly cares about his patients. You will never feel more comfortable and at ease with a doctor as you will with him and I stand by that. Also the skindoc admin has just been 10/10. All my contact with support has been met with instant replies and immediate resolutions to my queries.

Honestly if I ever need a dermatologist again there’s no question who I am going to. Please stay available to us forever!! Lol

13 October 2025
Unprompted review
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Reply from skindoc.

Thank you for sharing your experience with us. We're delighted that your treatment journey was straightforward and that you're pleased with the outcome.

Your kind words about Dr. Sree and our support team are greatly appreciated, and we'll ensure your feedback is shared with them. It has been a privilege to be part of your skincare journey, and we wish you continued success with your skin.

Thank you for choosing skindoc.

Best wishes,
skindoc

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