skindoc. Reviews 

660
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company and its convenient online dermatology platform. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable medical staff for putting patients completely at ease during personal consultations. Consumers note that the digital consultation process is extremely smooth, efficient, and remarkably fast compared to waiting for traditional appointments. Reviewers deeply appreciate the highly efficient communication, quick online booking, and prompt email responses provided by the dedicated support team. Some people also felt that the comprehensive care plans provided truly excellent overall value and exceptionally clear medical guidance throughout their entire treatment journey.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the speed, efficiency, and professional medical... See more

Staff

Customers had positive experiences with staff, praising the dermatologists and support team for their... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple, efficient, and... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting quick response... See more

Product

People report positive experiences with product, noting that treatments effectively clear stubborn acne and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

Refer a friend

Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

660 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(660)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an amazing experience with Skindoc

Had an amazing experience with Skindoc. Was assessed and received my medication straight to my address in just over 48 hours. Would 1000% recommend!

26 April 2026
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Reply from skindoc.

Thank you so much for your fantastic feedback!

We’re delighted to hear you had such a smooth and speedy experience with skindoc. Your recommendation truly means a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

I felt genuinely cared for and i’ve…

I felt genuinely cared for and i’ve only had one conversation so far over the phone but that one interaction was not only professional but the whole way through i felt completely comfortable. The efficiency and speed as to replies and everything in general is amazing

24 April 2026
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Reply from skindoc.

We’re so pleased that you felt genuinely cared for and comfortable during your first interaction with us. Your kind words about our professionalism and speed are greatly appreciated.

Best wishes,
skindoc

Rated 5 out of 5 stars

A simple easy process

A simple easy process, quick responses.

19 February 2026
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Reply from skindoc.

We appreciate you taking the time to share your experience. It’s great to know the process felt easy and efficient for you.

Best wishes,
skindoc

Rated 5 out of 5 stars

Fast service

Fast service , no hard sell , everything explained well by doctor .

16 April 2026
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Reply from skindoc.

It’s great to hear you appreciated the clear explanations and straightforward approach from our doctor. We’re committed to making every visit comfortable and informative.

Best wishes,
skindoc

Rated 5 out of 5 stars

Kind and Supportive

I have requested a meeting with Dr Sreedhar Krishna due to my ongoing acne for the last decade, honestly, he was very kind and supportive on helping me out, i can confidently say i have got the results i wanted , i can highly reccomend him and the team

Also, i want to thank the admin team as they have done a great job assisting me through Emails.

17 April 2026
Unprompted review
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Reply from skindoc.

We really appreciate you taking the time to leave such a thoughtful review. It’s wonderful to hear that Dr Sreedhar Krishna made you feel supported and that you’re happy with your results after such a long journey with acne.

Thank you as well for recognising our admin team, they work hard to ensure everything runs smoothly behind the scenes, and your kind words won’t go unnoticed. We’re so glad we could help!

Best wishes,
skindoc

Rated 5 out of 5 stars

Excellent, prompt service

Superb, whole team - cannot recommend more highly

10 April 2026
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Reply from skindoc.

We’re so happy you had a great experience with us. The whole team truly appreciates your support and recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Wonderful Experience

I highly recommend Skindoc. They guided me through my isotretinoin course, addressed all my concerns, and gave excellent follow up care and advice during treatment.

11 April 2026
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Reply from skindoc.

We’re delighted to hear that you felt guided and supported throughout your treatment, and that our follow-up care met your expectations. Ensuring our patients feel informed and confident at every stage is a key priority for us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing results & service

Starting Accutane has been one of the best decisions I’ve made and having Dr.Sree guide me through the process has made it all the better. He’s been informative, attentive and reassuring throughout. What I expected to be straightforward acne appointments somehow turned into genuinely enjoyable and interesting conversations. So not only is my skin clear but my appointment standards are now unreasonably high. #TopTierSree

4 April 2026
Unprompted review
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Reply from skindoc.

Thank you for such a thoughtful and uplifting review. We’re delighted that your Accutane journey has been such a success and that Dr Sree has made the experience both reassuring and enjoyable. Raising appointment standards is something we’re very happy to take credit for!

Best wishes,
skindoc

Rated 5 out of 5 stars

Spironolactone Service

I’ve been on Spironolactone for a long time now and had great results. Never had any issues.
Skindoc is the only place I can get it from

31 March 2026
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Reply from skindoc.

We’re really glad to hear Spironolactone has been working so well for you and that you’ve had a smooth journey with us. We truly appreciate your trust in skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing!

Really liked the Flexibility for appointments

1 April 2026
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Reply from skindoc.

Thank you for sharing your experience! We’re really happy the flexibility of our appointments suited you, we know how important that can be.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing service

We got in contact with skindoc for our teenage son, who was suffering from painful acne.
He'd done a few rounds of general creams and medication from our GP, and were advised a referral for an NHS dermatologist could be up to 12 months - this was no good to us as our son's self esteem was at rock bottom.

We're now into about a month of our son's skindoc/accutane journey and it's been great - his skin has improved, he's got some of his confidence back and the overall support/guidance/advice from skindoc has been second to none. We'd received the prescription within 48 hrs, emails are answered quickly and nothing is too much trouble.

It absolutely pays to go private and we can't recommend enough.

15 March 2026
Unprompted review
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Reply from skindoc.

Thank you for your kind words and for trusting us with your son’s care. We understand how difficult acne can be, especially at a young age, and how much it can impact confidence. It’s wonderful to hear that he’s already seeing improvements and feeling more like himself again.

We’ll be sure to pass on your feedback to Dr Sree and the team, it will mean a great deal to them. Please don’t hesitate to reach out, we’re here to support you every step of the way.

Best wishes,
skindoc

Rated 5 out of 5 stars

I’ve had such a good experience with Dr…

I’ve had such a good experience with Dr Sree he is so lovely and easy to talk to. I can tell he genuinely loves his job and wants to help people.

28 March 2026
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Reply from skindoc.

It’s wonderful to hear that Dr Sree made you feel comfortable and supported. He’s very passionate about helping people, so your kind comments mean a great deal. Thank you for sharing your experience!

Best wishes,
skindoc

Rated 5 out of 5 stars

Great experience

Skindoc made my experience getting on Accutane really easy, quick and efficient. I felt comfortable and well-informed throughout the treatment process. It's definitely more expensive than going through the NHS but so worth it!

19 March 2026
Unprompted review
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Reply from skindoc.

We’re really glad to hear that you felt comfortable and well-informed throughout your treatment, and that we could make the process as smooth and efficient as possible for you. We truly appreciate your trust in us!

Best wishes,
skindoc

Rated 5 out of 5 stars

Accutane treatment

I had Dr sree for my accutane treatment and he explained the entire process pretty simply and was really chill throughout the whole process and I couldn't be more grateful and I'm pretty satisfied with my results

18 March 2026
Unprompted review
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Reply from skindoc.

We’re really grateful for your feedback! It’s great to know Dr Sree helped make your treatment journey clear and comfortable from start to finish. We’re so glad you’re pleased with the outcome!

Best wishes,
skindoc

Rated 5 out of 5 stars

Great communication and availability…

Great communication and availability from Manrup. Thank you a lot, super efficient.

16 March 2026
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Reply from skindoc.

We truly appreciate your lovely feedback! It’s fantastic to hear that Manrup’s communication and availability made such a positive difference. Thank you for sharing your experience!

Best wishes,
skindoc

Rated 5 out of 5 stars

exceptional service

The service provided by skindoc has been exceptional! I could not recommend them highly enough :)

16 March 2026
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Reply from skindoc.

We’re so pleased you had a great experience with skindoc. Your recommendation means everything to us!

Best wishes,
skindoc

Rated 5 out of 5 stars

First appointment

Had a dermatology appointment, quickly arranged (one week wait) and was taken seriously for my concerns for persistent acne despite other treatments. Haven't started treatment yet, but happy with my first appointment to get things started

4 March 2026
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Reply from skindoc.

We're glad to hear that you were able to arrange your dermatology appointment quickly and that you felt listened to during your consultation. We hope your treatment journey goes smoothly and look forward to continuing to support you.

Best wishes,
skindoc

Rated 4 out of 5 stars

Mixed experience – good service but disappointing consultation

I’ve used this service in the past and previously had a very good experience, which is why I booked another consultation recently.

Unfortunately, my most recent appointment with Dr Emma Amoafo did not feel as supportive or collaborative as I had expected. I felt that I had to lead much of the conversation myself, and some of the concerns I raised, as well as the photos I had uploaded beforehand were not discussed. The interaction also felt quite impersonal, which left me feeling a bit uncomfortable and self conscious.

That said, the admin and customer service team handled my complaint very professionally which I appreciated. Because of my previous positive experience and the way the situation was resolved, I’m still leaving an overall positive rating.

3 March 2026
Unprompted review
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Reply from skindoc.

Thank you for sharing your experience and for your continued trust in our service. We’re really pleased to hear that you’ve had positive experiences with us previously.

We’re sorry to hear that your recent consultation didn’t meet the expectations you had from us. Feeling supported and heard during a consultation is incredibly important, and we’re grateful that you’ve shared your experience with us.

We’re glad that our admin and customer service team were able to assist and resolve the matter for you. Thank you again for your understanding and for taking the time to leave such balanced and thoughtful feedback.

Best wishes,
skindoc

Rated 5 out of 5 stars

Good Experience

Initially I thought the whole process was taking a very long time in terms of getting the medication.

However, I realised that the doctor had to make sure it was medically okay to prescribe. This meant having a blood test and once the results were received and the doctor was satisfied, he issued the prescription.

I would therefore recommend the company - as they are medically competent.

12 February 2026
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Reply from skindoc.

Thank you for sharing your feedback. We completely understand that the process can sometimes feel a little longer when medical checks are required, but these steps are important to make sure treatment is safe and appropriate. We're delighted that you recognised this and really appreciate your kind recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Ease of use

Ease of use, availability of doctors, the whole experience has been seamless.

2 March 2026
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Reply from skindoc.

We’re delighted to hear that your experience was seamless from start to finish. Thank you for your feedback!

Best wishes,
skindoc

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