SkinCareRx Reviews 

1,002
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid resto... See more

Company replied

Rated 2 out of 5 stars

Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the... See more

Company replied

Rated 5 out of 5 stars

VINDICATED! I wrote a review called “Duped” with a two star rating recently because I had not received the discount offered. Within 24 hours I was contacted by SKincareRx that the amount would be... See more

Company replied

Rated 5 out of 5 stars

I've made many purchases and everything I've purchased through SkinCareRx has been of excellent quality. I received everything quickly and it's well packaged (never received anything broken). I do a... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

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(1,002)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SkinCareRx has the best brands!

SkinCareRx has the best brands at reasonable prices, and they offer specials and discounts regularly. In addition, fulfillment of my orders is very quick. Thank you!

22 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy shopping for my necessary brand…

Easy shopping for my necessary brand and good discount

14 July 2022
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Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Rated 5 out of 5 stars

Good service

14 July 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Rated 1 out of 5 stars

Item arrived damaged

Item arrived damaged. Broken bronzer.

12 July 2022
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Reply from SkinCareRx

Hello Renee,

Thank you for your review.

I am so sorry to hear that your recent order arrived damaged and I do appreciate your disappointment. I have sent a message via your account, so that I may assist you further with this matter. Please see this message, at your convenience.

I look forward to getting this resolved.

Kind regards,
Amy

Rated 4 out of 5 stars

After placing my order

After placing my order. It started that I was qualified for a 10$coupon, but was unable to do so. What was I doing wrong? Other than that I had no problem with the order.

12 July 2022
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Reply from SkinCareRx

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

Rated 5 out of 5 stars

Best experience ever purchasing my favorite products! his was the easiest and most efficient…

This was the easiest and most efficient experience I have ever had on this website! Thank you very much!

11 July 2022
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Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

SkinCareRx provides great discounts on…

SkinCareRx provides great discounts on top brands of hair and skincare products!

6 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Return customer relying on discount!

Love your website and the brands offered, especially when a nice discount is involved. However, I have received 30% discount offers in the past indicating that I have been missed for not putting in a more current order. When I last received this 30% offer, I tried to put in an order utilizing the 30missyou coupon and the website would not let me complete the online transaction! This left me totally unhappy. Now I finally relented and placed my 4th of July discounted order at 25%. This may be my final return to your website unless I receive a 30% discount offer again in the near future. I am an Epionce lover and can always get at least 20% off per my dermatologist so why would I pay full price on your website. Hope to hear from you about this situation! Thanks for hearing me out!

4 July 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I’ve used Skin Care RX for many years…

I’ve used Skin Care RX for many years and it’s the best skincare I’ve ever used. I’ve tried lots of skincare products over the years but this is the best...no burning, no rashes & my skin looks great for a 73 year old!

3 July 2022
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Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Thank you for an easy transaction

Thank you for an easy transaction. Looking forward to receiving my product.

3 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick and Easy

I was able to quickly and easily order my products, use the 20% off code and receive my free gift.

2 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easily found products I wanted

Easily found products I wanted. Ordering process was simple and effit

2 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Good stuff!

Easy online ordering and great prices on favorite brands!

1 July 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Keep trying to contact a human but the…

Keep trying to contact a human but the numbers for customer service are bogus

30 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello Lydia,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Nicola

Rated 5 out of 5 stars

Very good company

Very good company. Have a lot of products to choose from. Also give customer free gift.

28 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Happy girl, great experience with SkinCareRx!

Always a great experience shopping here!!! Tried to use a coupon I had, but it had expired. They gave me an alternate coupon worth more savings. So appreciated! Will definitely continue to purchase my products here.

27 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

SkinCareRx is a fantastic site

SkinCareRx is a fantastic site, and I recommend it often. They always have the products I want at a great price. Excellent sales and discounts. Sometimes I use another site because they let me choose free samples and send me free samples in the mail of the brands I use: SkinMedica, SkinCeuticals, Obagi and Neocutis. So, If I could recommend one small upgrade, this would be it - thanks!

26 June 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

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