I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid resto... See more
Company replied
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See what reviewers are saying
Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the... See more
Company replied
VINDICATED! I wrote a review called “Duped” with a two star rating recently because I had not received the discount offered. Within 24 hours I was contacted by SKincareRx that the amount would be... See more
Company replied
I've made many purchases and everything I've purchased through SkinCareRx has been of excellent quality. I received everything quickly and it's well packaged (never received anything broken). I do a... See more
Company replied
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was not offered a good coupon only 5%…
I was not offered a good coupon only 5% off. I prefer a 30% off coupon otherwise I will wait till I’m offered a 30% off coupon on products I like to buy.
19 August 2022
Reply from SkinCareRx
Hi Vanessa,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Nicola
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
cant wait to get my order!
cant wait to get my order. easy to order hard to find items~
17 August 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
I was happy to find the product that I…
I was happy to find the product that I like very much on line. The ordering of the product seemed realitivaly straight foreward and simple.
Thank you.
Suszn Francisco
15 August 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Like
Ordering experience was easy...wish they had a loyalty program so one could get discounts.
13 August 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Good prices and offer discount coupons.
11 August 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great products and excellent service
Quality products… always seem to have what I’m looking for! Highly recommend!!
11 August 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Not like the SkinCare Rx I used to know
I went thru several iterations of wasting time, trying to apply different discount codes, to be told afterwards "that code won't work with your order as your products are on our exclusion list." That there is an exclusion list should be added to the on-screen discount message with a hyperlink so people don't waste their time. I also ended up in about a 20-minute chat with a chat rep, who said "I'm going to give you a $6.XX discount because of all your trouble." She asked for my order #. I said I did not order yet and would get it to her. She ended the chat.
SkinCare RX used to have knowledgeable, professional staff to interact with. They appear to have been bought out. I do not plan to buy from them again.
9 August 2022
Reply from SkinCareRx
Hi Diane,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Nicola
Sale on my favorite
Great sale on my favorite product! And the website is so efficient. Thank you!
4 August 2022
Reply from SkinCareRx
Hi Loren,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Did not like this site wanted you to…
Did not like this site wanted you to subscribe even though you a 7 day free trial
1 August 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Was given 5% off code but did not work
Was given 5% off code but did not work. So I didn’t give 5 stars as the coupon was sent to me from the site to use for the order.
1 August 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Website easy to navigate and order
It is easy to order what I want and when there is a coupon code, it is easy to enter and always works.
30 July 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Always an easy process!
30 July 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Easy to use and for 25% off one of my…
Easy to use and for 25% off one of my skincare items.
28 July 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
I recently placed an order and never…
I recently placed an order and never received it so I went to your chat room. I was very happy that Kealy helped me correct the situation.
27 July 2022
Unprompted review
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Simple and Easier than ever to make my…
Simple and Easier than ever to make my reorder! Love the product and the attention to customer service.
27 July 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Uneventful order
Uneventful order. Free gift was not available from Dermalogica which was disappointing. Would have liked an easier way to find more exactly what I wanted for a moisturizer for my daughter - a lot to sort through to find what would be best for her and no way to do it easily
23 July 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
It is always easy to find the products…
It is always easy to find the products I want & the check out process is very easy! When my coupon code didn’t work, they provided one that did, WOW!
23 July 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
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