I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid resto... See more
Company replied
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See what reviewers are saying
Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the... See more
Company replied
VINDICATED! I wrote a review called “Duped” with a two star rating recently because I had not received the discount offered. Within 24 hours I was contacted by SKincareRx that the amount would be... See more
Company replied
I've made many purchases and everything I've purchased through SkinCareRx has been of excellent quality. I received everything quickly and it's well packaged (never received anything broken). I do a... See more
Company replied
4.2
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A customer for years
A customer for years. Order my favorite products easily, they are delivered quickly, so I am please all around!
26 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I was able to find the product I wanted…
I was able to find the product I wanted and the icing on the cake was that I got a discount on my order. All good!👍
26 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
I love how easy it is to order I and I…
I love how easy it is to order I and I get my products very fast !
26 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Easy navigation on website allows you…
Easy navigation on website allows you to find products quickly.
25 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Love SkinCareRx
First! I love the product offerings you have and the specials you offer... Thank you. The only reason for the 4 star this time is the freebies... I wish there were more options, but considering what is available, it would be awesome if there were better product descriptions, to include ingredients and other details
25 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Disastrous shopping experience
My delivery package was lost, the customer service was no help and even refused to help me for my signature format of application form??? First time shopping here and will be the last time.
24 June 2022
Reply from SkinCareRx
I am sorry to hear of this matter.
I do want to assist and get this issue sorted for you as quickly as possible. Can you please sign into your account to view the message I have just sent you.
I will be able to get this resolved.
Kind regards,
Matt
Ordering was quick and easy
Ordering was quick and easy
Hoping shipment and delivery run just as smooth
24 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Easy Shopping and Discount Experience
I saw an ad for the product I ordered. I checked out a few other sites offering the product. Your site was easy to navigate, I was able to apply the discount code easily and bam!!!!!!! thank you. I hope I like the product. I'll give feedback after I've used it.
23 June 2022
Reply from SkinCareRx
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Cant track
Can't track my order tried to call the number on my credit card and it doesn't work
20 June 2022
Reply from SkinCareRx
Hello Susan,
Thank you for leaving your review.
I am truly sorry to hear of this experience. I have taken a look, and I can see that this has been handled by our Customer Relations Team for you.
Should you happen to have any further questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Reply from SkinCareRx
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
Reply from SkinCareRx
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
I received an email to welcome me back…
I received an email to welcome me back for 30% off code and was not able to use it because of exclusions
what I ordered I did not see was an exclusion I was typing back-and-forth with a representative and got nowhere. I am very disappointed and upset. I actually placed the order anyway because I love the product but was very disappointed that I could not use any coupons it should have been honored for me.
20 June 2022
Reply from SkinCareRx
Hi Kenneth,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Nicola
One of my favorite sites for cosmetics
I love that they often offer great discount and free shipping for $49+ purchase. This is actually a good deal when I compare with other sites. Thank you for keeping everything reasonable!
11 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
The ordering process was easy
The ordering process was easy. That makes a big difference when you are trying to order something....
11 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
My purchase arrived on time
9 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Great Customer Ser ice and excellent…
Great Customer Ser ice and excellent variety of skin care products that delivers results.
7 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
I like shopping with SkinCareRx
I like shopping with SkinCareRx, however, when I tried to edit my address, the House Number/Name box made no sense to me. Below indicated Address 1 which is where I normally type in my house and street address. Other than that experience, I was able to complete my order. And I do enjoy their sales. Thx SkinCareRx.
6 June 2022
Reply from SkinCareRx
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Absolutely love this site
Absolutely love this site! The best customer service and they get products to you super fast!
6 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Great products
Great products! Great prices! Fast shipping! All are the reasons why I return to do my shopping for skin care products.
5 June 2022
Reply from SkinCareRx
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
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