SkinCareRx Reviews 

1,002
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid resto... See more

Company replied

Rated 2 out of 5 stars

Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the... See more

Company replied

Rated 5 out of 5 stars

VINDICATED! I wrote a review called “Duped” with a two star rating recently because I had not received the discount offered. Within 24 hours I was contacted by SKincareRx that the amount would be... See more

Company replied

Rated 5 out of 5 stars

I've made many purchases and everything I've purchased through SkinCareRx has been of excellent quality. I received everything quickly and it's well packaged (never received anything broken). I do a... See more

Company replied

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4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

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(1,002)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love the company and the products

Love the company and the products. Frustrating to have an email that says 25% off go and get ready to buy products and none of the discount codes apply.

8 October 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

I love your products

I love your products! I recently had a facelift with a phenal peel (caused much redness and dry skin) I used your skinceuticals discoloratuon defense, hydrant quotidien and evening triple lipid restore! My plastic surgeon is amazed how quickly my skin healed and has an even tone.

29 November 2021
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

More Discounts/No Discontinuation of Products Offered

Wish skincarerx gives discounts more often and not discontinue products

22 September 2022
SkinCareRx logo

Reply from SkinCareRx

Hi,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

Rated 5 out of 5 stars

Obagi products at a great…

They have Obagi products at a great discount ,free shipping over $50.00 purchase and a gift to boot !

21 September 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Rated 4 out of 5 stars

always a great selection of skin care…

always a great selection of skin care products and easy navigation on the website.

19 September 2022
SkinCareRx logo

Reply from SkinCareRx

Sue

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Sue

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Deceptive Discount Offer

Always great selection and timely delivery. I’ve been a customer for a long time. I ordered today because of an email offer of MYSTERY discount at checkout. However, when checking out, system said the offer was invalid. Bummer. Instead, it gave me 5% on SOME Items which amounted to $13 on a $400+ order. It feels deceptive. Very disappointing. Don’t know that I’ll go back.

11 September 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sue

Rated 1 out of 5 stars

Still no order received

I placed order on 8/22/2022 and have not recieved any confirmation that the order has been shipped as of 9/8/2022. What's taking so long. You recieved the money but don't send the order.

22 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sue

Rated 1 out of 5 stars

Disappointed

Placed order took credit card info never got confirmation. Please confirm my order asap

8 September 2022
SkinCareRx logo

Reply from SkinCareRx

Hello Doris,

Thank you for leaving your review.

I am so sorry to hear that you have not received a confirmation email, for your recent order. I have contacted you via your account, to advise you further on this matter. Please login to your account, to view this message, at your convenience.

I look forward to resolving this for you.

Kind regards,
Amy

Rated 5 out of 5 stars

Best products ever

Never feel younger than now with this product, my life is not the same! It is my morning routine and make my day skin feel awesome

5 September 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

Ease of Ordering

It is so easy to navigate and order from SkinCareRx. Great experience!

3 September 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

I always find great products and fair…

I always find great products and fair prices on skincare RX

1 September 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

I have always had a good experience…

I have always had a good experience with SCR. Received exactly authentic products and on time.
Very reliable at a good price!

Thank you!
Julie James

1 September 2022
SkinCareRx logo

Reply from SkinCareRx

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Rated 5 out of 5 stars

great price plus a discount code that…

great price plus a discount code that made it worth buying the item through you instead of the manufacturer

28 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love this site

Love this site! Carries the brands I love and I wait for specials to get them at great discounted prices. Customer service is wonderful and shipping is fast. I have used this site for years and years!!

25 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Your site is easy to navigate and easy…

Your site is easy to navigate and easy to make purchases.

24 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 3 out of 5 stars

Invalid code to discount even though…

Invalid code to discount even though the cause said 5%off everything

22 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 5 out of 5 stars

Site is easy to use

Site is easy to use, and the PCA products I need are usually available. My Order has always arrived in a timely manner, and I appreciate it!

21 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, great sales and great customer service!

20 August 2022
SkinCareRx logo

Reply from SkinCareRx

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

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