The car was a beautiful Mercedes driver was wonderful and waited for us even though our luggage took a bit longer than expected. Highly recommend!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
I booked an airport transport to Munich airport for a private holiday. It was an excellent experience - transport arrived ahead of time, the car was spacious and clean, the driver was very friendly. A... See more
Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city ce... See more
Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 600 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
4.4
Excellent
106 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve used this service more than 10…
I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s even a small bottle of water provided. The app works perfectly as well. The prices are higher than Uber&co, but the quality has always matched.
9 December 2025
Unprompted review
Always on time to a mostly fair price
Always on time for a mostly fair price. I would recommend it
22 November 2025
Unprompted review
Extraordinary service
Extraordinary service, used in Germany, Greece, Morocco and Egypt until now. Very good cards and drivers.
1 November 2025
Unprompted review
SIXT ride - perfect service
easy booking - good prices (when rebate included) - friendly and safe drivers - relaxing atmospere in the car (clean, comfortable)
25 November 2025
Unprompted review
Despite booking and payment
Despite booking and payment, the driver wasn't at the meeting point. Cartrawler / Sixt Ride doesn't check arrival times, despite the flight number. Now they've even informed me that I've canceled the paid order, even though that wasn't the case. The money was simply retained. I'll never use this service again!
10 May 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.