SIXT ride Reviews 

Great driver,

I’ve used the car service multiple times during my business travels in Germany and the interactions have been satisfactory, the service is easy to book, easy to adjust times/locations when needed, the service has been prompt, vehicles have been nice or at the least adequate, and price reasonable (compared to uber and taxi). I highly recommend when you need reliability and stress free business travel. Drivers are prompt, courteous and responsible. Vehicles are what you would expect from a good car service.

Great Service, everything went as it should!

"Best taxi experience I've had. My driver was thoughtful, considerate, and attentive, he could tell I'd had a long flight and made the whole ride so easy. The vehicle itself was beautiful, spotlessly clean and wonderfully quiet. Highly recommend."

Driver was on time and extremely helpful with the luggage!

I booked the ride three days in advance for 5:15 AM, and the driver arrived five minutes early. From start to finish, the experience was excellent and definitely a few levels above a typical Uber ride.

The vehicle was comfortable, and complimentary refreshments were a nice touch. The driver was friendly, professional, and very helpful throughout the journey.

Overall, it was a great experience, and I would definitely book again. Highly recommended!

Great experience all the way. Professional, courteous, helpful, safe drivers who were punctual and went above and beyond to find me both at the airport and seaport. Perfectly clean vehicles. I will definitely use Sixt from now on out.

Excellent experience from landing to drop-off. I was welcomed with clear instructions, met at the agreed meeting point without any hassle, and enjoyed a pleasant chat during the journey. The drive was safe, smooth, and professional throughout. I would definitely recommend this driver and would be happy to use the service again.

Horrible experience at London Heathrow.
Booked a meet and greet with a SixT ride after our flight into London from Amsterdam.
The driver was not at the arrivals gate waiting for us as planned, and I had to insist that he come and meet us in the terminal.
After bringing us to the car (a BMW 5 series) he promptly refused to take us, claiming that the boot had no space for luggage. We had 2 large suitcase a baby stroller that can fit into the overhead compartment of an aircraft cabin and a carry on. he then said that he would be "violating UK laws" . The driver flat out refused to consider putting the stroller in the front passenger seat. SixT then sent an email and lied saying that we were no shows and refused our refund.

A friendly driver, everything has been great. Thank you for the wonderful service

The airport transfer service is excellent. The driver is punctual and the notification is as said 30 mins before the pickup time. We left a bag in the car and the driver is willing to bring it back. Thank you so much! I would recommend Sixt ride.

James was great. He not only delivered me safely round-trip, but he gave me suggestions on places to eat in Belfast, and he offered to take some pictures of me when he picked me up. Very friendly and reliable.

We used the Sixt service for pick up at the Milan airport and again for pick up at Milan train station to Milan airport. Both times the drivers were early. They communicated via WhatsApp. The cars were airconditioned, clean, very well maintained. Both were fantastic drivers making my daughter and I feel very safe in a country we hadn't been in. If you want top notch service, book car service with Sixt!

Everything was so smooth and we really enjoyed using Sixt Ride

I called taxi dispatch and they say driver canceled the rides, but on the app, however, it never tells me there won’t be a driver to pick me up. I wasted half an hour waiting for nothing. And finally, without boarding at all, app shows that I am on the car and heading to destination. I may even get charged for a ride who knows

The driver was punctual and attentive, the vehicle was spotless, and the driving was impeccable. My clients were delighted with the professional service.

They advertise a Mercedes everywhere and tell you that you'll get a more luxurious ride by booking with them a 'business' class ride. However, then they will send you instead a Tesla Model Y, which you could have gotten for one quarter of the price by just booking via Uber.

They advertise a luxury vehicle but instead you'll be sent the cheapest Tesla on the market, and when you cancel before the driver even arrives after seeing they assigned a Tesla and ask for a refund, they refuse.

J’ai réservé un taxi via Sixt pour ma mère, qui voyageait seule, depuis l’aéroport Charles-de-Gaulle jusqu’à mon domicile.

Selon les conditions de la réservation, le chauffeur devait l’attendre à son arrivée avec une pancarte portant son nom. Pourtant, il m’a appelé pour m’informer qu’il devait recharger son véhicule électrique dans le parking et qu’il ne pouvait donc pas attendre ma mère. Il lui demandait de descendre plusieurs étages dans le parking pour le rejoindre. Après que je lui ai rappelé les conditions du service réservé, il a finalement accepté de venir l’attendre comme prévu.

Cependant, un nouveau problème est survenu lorsque le chauffeur a vu que ma mère transportait deux cartons de taille normale au lieu de valises classiques. Il a immédiatement refusé la course, affirmant qu’il ne transportait pas de colis et qu’il « ne travaillait pas pour Colissimo ». Pourtant, ces cartons n’étaient ni volumineux ni lourds et entraient très facilement dans le coffre du véhicule.

Le chauffeur a ensuite multiplié les excuses, évoquant notamment des problèmes de santé pour justifier son refus. Nous lui avons pourtant précisé qu’il n’avait pas besoin de porter les cartons et que ma mère pouvait les charger elle-même. Malgré cela, il continuait à chercher des raisons pour ne pas effectuer la prestation.

Lorsqu’il a finalement indiqué vouloir contacter Sixt pour connaître la procédure, il nous a demandé d’attendre « seulement 5 minutes ». En réalité, il a laissé ma mère attendre plus de 40 minutes à l’aéroport, alors qu’elle venait d’effectuer un voyage de plus de 15 heures et était extrêmement fatiguée.

Après plusieurs appels de ma part au service client Sixt, un agent anglophone a confirmé que les cartons pouvaient être transportés dès lors qu’ils entraient dans le coffre, ce qui était bien le cas. Le chauffeur n’avait donc aucune raison valable de refuser la course. Il a finalement accepté la prestation, mais sans fournir l’assistance prévue dans la réservation.

Je tiens à remercier le service client Sixt, qui a finalement trouvé une solution et permis à ma mère de rentrer chez elle. En revanche, le comportement et le professionnalisme de ce chauffeur ont été catastrophiques.

Je ne recommande absolument pas ce chauffeur. Une expérience extrêmement décevante et stressante.

-- Review in English – Rating: 0/5 ⭐ (Terrible Experience)

I booked a Sixt airport transfer for my mother, who was traveling alone, from Charles de Gaulle Airport to my home.

According to the booking conditions, the driver was supposed to meet her at arrivals holding a sign with her name. Instead, he called me and said that he needed to charge his electric vehicle in the parking garage and therefore could not wait for my mother at the arrivals area. He expected her to go down several levels into the parking garage to find him. After I reminded him of the service conditions that we had paid for, he finally agreed to meet her properly.

Unfortunately, the problems did not stop there. When the driver saw that my mother had two normal-sized cardboard boxes instead of traditional suitcases, he immediately started refusing the ride. He claimed that he was “not working for a parcel delivery company” and would not transport boxes. The boxes were neither large nor heavy and fit very easily into the trunk.

The driver then kept looking for excuses, including claiming that he had health issues and could not help load the boxes. We clearly told him that no assistance was required and that my mother could place the boxes in the trunk herself. Even then, he continued trying to avoid the trip.

He said he needed to contact Sixt and asked us to wait “just 5 minutes.” In reality, he left my mother waiting at the airport for more than 40 minutes. She had just completed a 15-hour journey and was already extremely tired.

After several calls with Sixt customer service, an English-speaking agent confirmed that the boxes were perfectly acceptable as long as they fit in the trunk, which they did without any issue. The driver therefore had no valid reason to refuse the ride. He eventually accepted the transfer but still failed to provide the assistance and service included in the booking.

I would like to thank Sixt customer service for finding a solution and helping resolve the situation. However, the driver's behavior, attitude, and lack of professionalism were completely unacceptable.

This was an extremely stressful and disappointing experience. I would not recommend this driver under any circumstances. 0/5.

My driver was excellent. He drove use to several places without any complications. I highly recommend this service.

Very nice to find chauffeur and car status was extremely good.