Sixbynico Reviews 211

Very disappointed - booked any weeks ago for Space menu (clearly advertised as that menu). Specifically picked the restaurant for that reason. Due to be going next week. Got an email last night inexplicably saying they are trialling a completely different menu (not even Space themed). Haven't replied to email and dont answer phone. Will be cancelling unless they can honour our booking.

Our waiter Timi in the Aberdeen restaurant elevated our experience to the next level. We had the 10 course tasting menu for the space theme and it was all fantastic. We cannot fault anything and the atmosphere and good vibes from our waiter was brilliant. Timi said he was from London and only worked with the restaurant for around 3 months but made a huge impact on our meal, conversation and overall evening! Great experience all round!!

OMG with the new Space menu Nico is back. Every course was great and pair that with the theatrics means they are back on track for me.
Secret dishes, dry ice, spinning plates, blindfolds and earphones brought every morsel to life.

Big shout out to the Spring Gardens with extra mentions for Oisin, Milly, Francis, you guys made our night extra special.

We are hoping to move to Spain next month so this may have been our last visit and wow was it well worth it

UPDATE 22nd October. Six by Nico have today confirmed there was an error on my bill and have sent me a voucher as an apology. Once my email reached the correct person the issue was dealt with efficiently and courteously. I am happy with the outcome

Yesterday 2 of us enjoyed The Space menu at Six By Nico. Birmingham.

The food was very good and our waitress had learnt her script well in describing each course and the matching wine

We booked using a promotion for 6 courses & wine at a cost of £45 each ( full price for this is £75). As we had visited several times before we were aware that 12.5% service charge would be added to our bill.

When we got home and looked at our bill in more detail, we saw we had been charged just under 21% service charge - £18.75. We realised that the charge had been calculated on the full price of the menu (£75) rather than what we actually paid using a promotion (£45).

In our opinion this is totally unreasonable and makes a mockery of sending promotions to customers when they are ' clawing back' some of this promotion in service fees.

Yes, I know legally a customer can ask for a service charge to be removed but I personally would find this embarrassing and would not have the confidence to do so. The bill was given to us with a tablet to write a review and staff made no mention of service charges at this time or when making card payment.

In my view to calculate service charges on money I had not spent is not acceptable and is underhand.
I would have been happier if we had the option to donate this additional service charge to the charity promoted on our table rather than extra profit for Six By Nico.

I shall certainly think twice about returning and will make family and friends aware that Six By Nico promotions are not as good as they seem.

Such a shame about our dissatisfaction with the service charge issue, because we did enjoy the food and wine .

Have eaten at Six By Nico 7 times now and every meal has been amazing. The staff are friendly and helpful and the food is spectacular. Can't fault a single thing.

Great experience at the Fitzrovia restaurant. Nice atmosphere, exciting but laid back. Staff were helpful and engaging. Dishes were really interesting and had us talking. If you want / expect silver service with stuffy atmosphere style this isn’t for you. We found it a great concept and more relaxed way to try a tasting menu.
We loved it and would recommend. Looking forward to the next theme.

I only rate this three star because of my experience when the bill was presented. It contained a £5 charge for charity. I immediately asked for it to be removed but this left a bad taste in the mouth. It's truly bizarre when an establishment thinks it can pick your charitable giving. And how do you check where it goes? Bad form.

Disappointed - very and let down.
Having been given a £150 voucher for our wedding at the end of December as a gift we did not know or realise it had a 3 month restriction on use. We hadn't read the small print on back of voucher having assumed it would be for 12 months.
We turned up for after making a booking only to be be refused use of voucher.
The manager would not consider compromise or consider an alternative in a way that would have been fair and equitable to those who purchased the gift. He only emphasised that those who bought the voucher would have been told its limitations. Which we weren't aware of just we're grateful for the generosity of the gift having wanting to visit the restaurant.
They would not consider alternative options saying they would have to contact head office at a later date and wait on that. I feel very let down for my friends who had paid a substantial amount in gift on good faith
Read the small print very very carefully as no concessions made regardless of situation. We will not be going back.

We visited the restaurant in Canary Wharf for the Mad Hatters Tea Party menu. The concept, food and service were brilliant. We were made to feel very welcome and encouraged to share our views of the courses so felt we were involved in the whole experience & our thoughts mattered. We both really enjoyed it all and will be keeping an eye out for future menu experiences

I had a gift voucher which was subject to conditions written into the small print. I tried reserving online and eventually managed to do so, having found the online reservation system extremely confusing. A couple of weeks before the reserved date, the venue contacted me to advise that the gift voucher was not valid for the type of reservation I had made. The person was apologetic and said that this happens a lot. By then it was too late to make an alternative booking, so £100 was wasted. I emailed their customer service with feedback and never received any reply. I feel cheated and will not be gracing Six by Nico with my custom again.

Dear Six by Nico Team, Southside, Glasgow.

I wanted to take a moment to share what an outstanding experience we had during our recent visit to your Glasgow Southside restaurant.

From the moment we arrived, Ross and Amy provided service of the highest standard. They were not only professional but also warm, enthusiastic, and genuinely delightful. It was evident how passionate they are about their work and how much they value being part of the Six by Nico team. Hearing them speak so positively about their roles and the support they receive from the company was truly inspiring – such dedication and satisfaction are rare to encounter and speak volumes about your culture as an employer. Ross and Amy are a real credit to your business and integral to what makes the Six by Nico experience so special.

The food, as always, was exceptional, and the service impeccable. This was a celebratory meal and a special evening, every thoughtful act only reinforced my belief in the strength of your brand, your values, and your approach to hospitality.

You have created something truly unique – a business that not only delivers an extraordinary dining experience but also treats its people with the respect and support they deserve. This is undoubtedly one of the key ingredients to your continued success.

Thank you once again for making our visit so memorable. I look forward to our next dining experience with you and to watching Six by Nico continue to flourish in the years ahead.

With warm regards,
Ian Paterson

Had the best time here. Beautiful food, beautiful atmosphere, amazing attentiveness with the staff. 5 star all the way!

Been loads to the Birmingham restaurant just love it great food great service and good value. Can’t believe the bad reviews we love the place.

Birmingham: The food was absolutely amazing—what you envision in your mind after reading the menu doesn't even come close to what’s actually presented. Each dish is carefully thought out, beautifully executed, and tastes phenomenal. I was genuinely impressed by the creativity and depth of flavor in every bite.

I also love the concept of rotating menus every six weeks (I believe that's the schedule). It keeps things exciting and gives you a reason to come back again and again.

The service was excellent—attentive without being overbearing—and the atmosphere strikes a perfect balance between relaxing and refined. It’s a place where you can truly unwind and enjoy the experience.

Highly recommend this spot to anyone looking for a memorable dining experience!

Had a lovely meal for our anniversary. We had the New Orleans menu and thoroughly enjoyed the whole experience. Food was amazing and the service impeccable. The pace was just right and we felt very relaxed and welcome. Thank you to the team at the Cardiff restaurant. We will be back and will recommend.

Was looking forward to a relaxing dining experience but it was more like a busy American diner.. very rushed and noisy, we were in the middle of the restaurant with a tiny table and place was packed. Food was good though but I wouldn’t go again unless they made it more relaxing

We had a reservation for 5pm. We arrived 4.50pm only to find a queue which was ling enough to leave us outside the building. It took untill 5 30 to be seated,.
This would have been ok, if we didnt have to stand in the doorway
This review would have been zero stars, the food however was fantastic. The staff were were good during service. At the end one waitress asked us if we required tea or coffee, which we ordered. Before it arrived another waiter brought us the bill and stated the table was required for the next sitting.
The staff were apologetic and explained there had been an issue on the previous sitting, this caused a backlog.
Having read other reviews, this isn't the first time this has happened.
Sixbynicos, i don't mind a queue for a take on a Saturday night.
Reputation is everything. Value it more than the customers you leave in the doorway.

Selling Vouchers on Black Friday and then refusing to Honour it!!

Hyped up over priced rubbish say no more

I really wanted to love this experience, our friends in Edinburgh regularly go to the restaurant there and rave about it. We were excited to try the experience in Bristol. The food and wine was good, our waitress was friendly and the puzzle was fun.

However, we felt so rushed through the whole experience I am left feeling disappointed.

We chose this experience especially for our anniversary. We splashed out on wine pairing and a number of extras.

We arrived on time for our table, we got a warm welcome and were seated a few mins later around 19.35. We were told, unprompted, that we were the last section of the night and not to rush our puzzles etc.

The issues started when the wine pairings started with the second course. After the first pairing the waitress cleared our table and commented that we were going to be one of those tables with 'double parked' drinks. We laughed this off but she wasn't kidding. The food kept coming so quickly that we were having to practically glup down our wine to keep up. The courses were dropped off hastily and the other server who was explaining our food seemed rushed and bored. This added to the feeling that we needed to be out quick.

The wine was absolutely delicious and it felt like a real waste to have to rush it like that. My partner and I were even having to keep an eye on each others glasses to make sure we were drinking it fast enough.

Bearing in mind we were seated around 19
35 and maybe had 10 or so minutes more to decide on drinks and extra snacks, we were finished at 9pm. We opted for the cheese course too, making it 7 courses total. This gave us just over 10 mins per course to eat our food, drink our wine, answer the puzzle and have the next course turn up.

We were rushed to finish a full 30 mins before the end of our 2 hour booking. We did politely feed this back to our waitress when she asked us how everything was at the end of our meal and when we explained we felt a bit rushed she explained they were all under extraordinary pressure to get people out as quickly as possible.

Our bill came to over £200 and the experience just didn't seem to match that price point (or compare well to other restaurants of a similar cost). This was a real disappointment for our anniversary and we would not be able to recommend Six by Nico based on our experience.