Sixbynico Reviews 207

Bought £100 worth of vouchers in the black friday sale and planned to use them in the Birmingham restaurant from my birthday in June believing they had a standard 6 month expiry. However, I have just tried to use them and realised they only had 3 months. I have emailed the team and been told there is nothing they can do to extend them! There is always something that can be done, they are just choosing not to. They didn't even offer any of it. Disappointed is an understatement. £100 is a lot of money and it was a genuine mistake. SHAME ON YOU LOT... REALLY BAD ADMIN!!!

Deansgate Manchester. Not the best meal of all times. There was a bad sewage smell in the restaurant. The waiter opened all doors and windows which helped but it was cold so coat was worn throughout. Meal was ok. Fish was very good but beef course was cold. Overall a let down for what was a very expensive meal.

We attended Six by Nico in Birmingham for the Korean theme week. My girlfriend is Korean, so she was really excited about it.

Unfortunately, the food itself felt like a pretty weird interpretation of Korean dishes, to the point where we couldn’t really call them Korean. We had the 6-course menu each, along with the 5-course cocktail pairing.

The cocktails were very good, but the food itself could definitely have been better.

On a positive note, the overall experience was pleasant from the very start. The person who greeted us and the waiters were professional, friendly, and made us feel welcome.

In my opinion, it was a bit overpriced, but I know that’s subjective, so I’m not letting that affect the star rating too much.

Overall, nice service and great cocktails, but the Korean food theme missed the mark for us.

Haven’t had food here but was ment to.
We got our booking time mistaken and was charged
But the assistant manager and I apologies I cannot recall his name refunded up the full amount after attempting to book us in for later that night.

Cardiff- Unfortunately, our experience at the Sherlock Holmes-themed menu fell short of our expectations and didn’t match the price.

My partner and I started with an aperitif and two shared snacks: pommes anna ‘chips’ and mac and cheese croquettes. The aperitif and extra drinks we ordered arrived after the snacks, and our first course came halfway through finishing the snacks. We felt rushed and our table was cluttered with glasses and plates. The table was also wonky, which our server quickly fixed. I appreciated that.

The pommes anna ‘chips’ were too heavily seasoned with Parmesan, overpowering the truffle royale. The mushroom velouté was overly salty, and the sole ballotine wasn’t deboned well enough. One lodged in my throat and I caught four more after learning my lesson. The Atelier was far too sweet.
The wine pairing was excellent and complemented each course perfectly. The toilets were in poor condition. Water was all over the basin ledge and the hand dryer wasn’t working,

The game was fun, though. We enjoyed trying to crack the case. Unfortunately, the rush, some of the food, and the toilets’ standard didn’t meet my expectations. I’ve had more enjoyable meals, better service, and nicer facilities at other al a carte restaurants for less.

I’m sorry to give negative feedback, but this is my honest review.

Had a really good meal, no complaints

We recently had the most incredible dining experience at Six by Nico, and I honestly can’t recommend it highly enough.

The six-course tasting menu was themed around Sherlock Holmes, and from start to finish it was imaginative, theatrical, and absolutely delicious. Each course was beautifully presented and cleverly tied into the theme – it felt like we were being taken on a culinary mystery tour, with surprises at every turn.

What truly made the evening unforgettable, however, was our waiter, William. Amazingly, it was his first day – something we could hardly believe given how confident, engaging, and polished he was. He didn’t just serve the dishes; he performed them. His storytelling, humour, and sense of drama brought each course to life and added a whole extra layer to the experience. He explained everything with such flair and enthusiasm, making us feel completely immersed in the theme.

It’s rare to come across service that elevates a meal so significantly, but William did exactly that. He made what was already a fantastic experience feel truly special and memorable.

A huge thank you to Six by Nico for such a creative and enjoyable evening – and especially to William, who was absolutely brilliant. We’ll definitely be back!

Leeds -We went back a 2nd time along with my son and his fiancé and what a let down. Same menu as before and the portions were a lot smaller than last time round. We will not be returning

Bristol restaurant. I am afraid I must echo so may other reviews. 7 of us were left at the door for a while , while the greeter searched multiple times for someone's coat as they were leaving. Needless to say we held on to our coats! Waiter was lovely but food was very much lacking. Chicken particularly that night was inedible for some of the table. Mine was massively over seasoned and dry and stringy. Really unpleasant. And I was not the only one. It is also very, very rushed, with cutlery not even being swapped between courses, just dirty cutlery placed back on the table by staff as plates were taken . When we asked for the hot chocolate which was on the menu, we were told initially that we didn't have enough time. The waiter went to check and as the table was not booked out after us, we could have it. All very well and good but don't put something on the menu if it can't be offered due to the table timings. They also ran out of clean teaspoons so we had to use our pudding spoons to stir the cream ( Served separately and whipped) The soup was very nice and the creme brulee was nice too - but that's about it None of it was memorable. I'm afraid it's a classic case of over promised and under delivered. And a restaurant rationing , then running out of cutlery ! That is such a basic requirement for a restaurant that it makes me wonder if perhaps there are financial troubles. Anyway , I am sad to say we won't be back

Edit - Also interesting to note that SixbyNico have not responded to any reviews - either good or bad. You'd almost think they didn't care...........

I am honestly mystified by all these poor reviews!! Maybe they are location specific? 🤷‍♀️
I go regularly to the Canary Wharf one, and several times to Oxford, and have an excellent experience every time! Food is delicious, service, apart from one isolated occasion, excellent and we love the tasting menu concept. If you want to rush your meal in an hour or so - don’t come here!!
Top stars for Gwen and her team at Canary Wharf. See you soon! 😊

The food was excellent both in its presentation and taste, we felt it was close to Michelin star standard! Our waiter, James S, explained each dish extremely well which made the dishes even more interesting. The other members of the team that we had contact with were all excellent and spoke knowledgably about both the food and wine flight. James S was particularly good in explaining the wines using is own words and also about the wines availability online.

Four of us booked the 6 course French tasting menu last Saturday with wine pairing. The food was so-so and some of the wines pretty rough, one was very good. The place is noisy and dark and the service was pretty poor - the server sped through his lines and we couldnt hear most of it. The bill arrived at the end and we noticed that the tip park was empty so we were happy to leave it so. Arriving home we saw that they had already added £57 for service, which we had not seen and we feel totally cheated.

We were given a voucher as a present but were not aware of a very short expiry date. We had our meal which was very average and expensive only to have our voucher refused. Subsequent attempts to have it extended for future use were refused in a very off hand manner. Would not recommend this restaurant in Belfast. Can't remember the exact date.

Dismal experience at Leeds restaurant.

When we first arrived, the tone of the evening was set by how closely packed together all the tables were. Whilst we understand the package is designed to be affordable, the extremely close proximity to guests really does cheapen the experience, particularly when you can hear other tables thoughts on the dishes before you get to try them. The experience only went further downhill from here.

We started the meal with an aperitif which were brought to the table by our first waiter, Charlie. After placing the drinks on the table, Charlie then had to take one of them back to the bar to get remade. Using Charlie's language "that's completely unacceptable".

During our first course, we observed staff bringing open bins between the kitchen and bar. Due to where we were sat, this was within 0.5m of us. We hope you can understand how this further cheapened the experience.

After the second course fresh cutlery were brought to the table by Charlie. Except just as he was placing it on the table, he noted that it wasn't clean and asked someone else to make sure we had clean cutlery and that the rest of the cutlery in the kitchen was properly cleaned.

Two courses in, and our experience was already at a place where there was little hope of retribution. What followed was a very below average dining experience. Food was poorly seasoned, and on some courses we saw that plates were left on the pass for over five minutes before being brought to us, resulting in lukewarm food arriving at our table.

A particular highlight was the fourth course. We were told that the Bordeaux was chosen to work well with the richness of the macaroni cheese. We were not aware that richness was a synonym for greasiness. It was at this point that our waiters were switched, we had no communication around this.

At this point we were on our final course, and decided to ask to speak to a manager. We ended up having to repeat the complaints to two members of staff. The first member of staff told us that he was a supervisor and that the general manager would not be in until Monday. You can imagine our surprise when the second member of staff then told us that he was the general manager. The second member of staff seemed dismissive that open bins being brought out in front of dining customers was an issue, and that it was perfectly hygienic. It was notable that a different member of staff brought out a bin whilst we were having this conversation.

We were offered a return visit to make up for the experience we had. Under no circumstances can we ever imagine feeling comfortable eating at this restaurant again. We booked this experience based on word-of-mouth feedback from multiple friends and colleagues. We're not quite sure how multiple recommendations could be quite so off.

We can say with confidence that we could have picked any high street food chain and had a much better dining experience. Words cannot describe how far short of expectations our experience was.

First trying six by Nico and have to say was really impressed by both the food and service. I had the wine flight as well and would definitely recommend.
Alannah our fabulous server was so knowledgeable and friendly and 100% added to our experience.
We shall be back soon. Thank you

Myself and my son were so excited to visit , what an absolute disappointment.
If you want cold food, rushed service, deserts before you have been served your main and then a vegetarian being served chicken then this is a place for you! Would have given it a 2 as 2 of the courses were very tasty (chicken served warm and a crème brûlée this was very tasty - just a shame they hadn’t cleared the table) so why do I say 1 ! The cherry on the cake was being told that we had 5 mins before they needed the table back for the next reservation
That meant we had been there for 1 hour 15 - served cold food that I had to send back , served food in the wrong order and a waiter that couldn’t pour hot chocolate into the cup - everywhere but!
Didn’t pay there service charge … spoke to the manager who deducted £20
However, I do suggest he knew we hadn’t had a great experience but couldn’t process a card refund as we had already paid ! Hence taking cash part refund

A luxury that isn’t actually a luxury !

We went to one of Edinburgh's branches for the six-course tasting menu "Space' inspired by astronomy ! Staff were lovely, food beautiful presented and tasted. But the coffee espresso we ordered in the end /two of us from party of four/was very bad. The coffee had no crema at all tasting like americano...that only reason why not left 5*.

While the food and front-of-house service were good, our experience was completely let down by the back-office customer service.
After raising an issue with Six, we were offered a return visit with a menu of our choice to make up for our previous experience. After a long back-and-forth over email, we were eventually advised to book directly with the restaurant and assured everything would be arranged.
I made the booking and emailed Six with the confirmation details over a week before our visit. After hearing nothing, I chased again—still no response. I then contacted the restaurant directly the day before our visit, forwarding Six’s email so they could follow it up.
Despite all of this, when we arrived, nothing had been arranged and we were required to pay in full. The entire reason for our return was based on the offer made to us, so this was incredibly frustrating and disappointing.
It’s such a shame, because the food and service on the night were good, but the poor back-office customer service has completely put us off returning. An offer was made and simply not honoured, which has left a very sour taste

Visited the Oxford Restaurant
Outstanding Experience, superb value for money, wine and cocktail menu to complement from course 5 of 10
Service and food was excellent
All staff were polite, knowledgeable and made it an extremely pleasure to dine there
Highly recommend a visit, we will definitely be back!

Had another amazing meal in Bristol. The cocktail pairing was very well put together. Each course was an explosion of flavour. The staff were all knowable and friendly. Already booked to do the 10 course tasting menu in a few weeks. Cant wait