Silicone Direct Reviews 

106
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company and its services. Customers frequently mention the exceptionally fast shipping and the regular updates they receive regarding their delivery status and dispatch times. Many people also appreciate the very reasonable pricing and competitive costs provided across the entire selection of available materials. Consumers highlight the solid quality of the products arriving safely packed and exactly as expected alongside the user-friendly ordering platform. Furthermore, shoppers note that the overall communication is consistently very smooth and prompt, ensuring that transactions remain efficient and completely hassle-free from start to finish.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift shipping and reliable... See more

Price

Consumers find price to be positive, highlighting competitive pricing and products that are notably cheaper... See more

Product

Users describe positive interactions with product, highlighting great prices, competitive costs, and reliable... See more

Service

Clients share positive opinions on service, highlighting great offerings and competitive prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered items and quick updates on delivery along with quick delivery. Well packed and items as described and expected. Excellent service.

Company replied

Rated 5 out of 5 stars

First time I've used this company, would definitely use them again. They have a brilliant selection of various building materials on their easy to use website. I ordered Ronseal 10 year wood stain... See more

Rated 5 out of 5 stars

Easy ordering, super fast shipping. Best price I could find online.free shipping on £50 orders.

Company replied

Rated 5 out of 5 stars

Quick and efficient service. Product as I expected and very well priced. Delivery good and regular updates. Will use again.

Company replied


Company details

  1. Home Improvement Store
  2. also in
  3. Building Materials Store
  4. Building Materials Supplier
  5. Do-it-Yourself Shop
  6. Hardware Store

Written by the company

Silicone Direct is the UK’s trusted online supplier of premium sealants, adhesives, foams, and trade supplies. We specialize in high-quality silicone sealants, expanding foams, construction adhesives, and trade tools from top brands like Soudal, Everbuild, and CT1 — all at unbeatable trade prices. Whether you're a professional builder, tradesperson, or DIY enthusiast, we deliver everything you need for sealing, bonding, and filling jobs with fast UK delivery and bulk-buy savings. Our customers rely on us for competitive prices, expert product knowledge, and outstanding service. Shop confidently for sanitary silicone, fire-rated sealants, grab adhesives, decorator’s caulk, and more — all in stock and ready to ship. Trusted by the trade. Rated by our customers. Silicone Direct – your one-stop shop for sealants and adhesives in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

106 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(106)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great prices fast delivery what more…

great prices fast delivery what more does a tradesman want .. all ready recomended to a few chippies i know .
was a bit warry when i saw the prices been so good but paid with paypal saw nearly all of the negative reviews on here where for dhl deliveries issues rather than the company .
So good one for silicone direct and good one for trustpilot .
wedgewood joinery grimsby

16 October 2024
Unprompted review
Rated 3 out of 5 stars

Woodstain tins dented

Ordered two 2.5l tins of Ronseal wood stain. Both tins had dents in them, one of the tins the dent was around the lid rim which may cause issues when re-sealing the tin. Seemed strange that both tins were dented and from the packaging the damage didn’t appear to have happened in transit so I suspect that the tins were sent like that. I wouldn’t have bought the tins in that condition from a shop although I presume the contents will be fine. On the plus side the product arrived when scheduled and the price was good.

4 September 2024
Rated 3 out of 5 stars

Bad packing and handling.

The delivery was very quick, but both tins of paint had large digs in them and one also had the top pushed in. No paint lost but can't stack them due to dents not allowing the tins to lay flat. Box they arrived in was not thick enough so as not to protect items. Also not enough internal packing.

28 August 2024
Rated 1 out of 5 stars

The product was delivered damaged

The product was delivered damaged and in deficient packaging. Poor experience with the company. Would not use the Silicone Direct again.

8 July 2024
Silicone Direct logo

Reply from Silicone Direct

Hi Sharon,

Please accept our apologies for the damaged items. Although we try to ship all items in excellent condition, couriers sometimes cause damages that we cannot control.

If there is anything else you need, let us know. We'd be happy to help.

All the best,
Modestas

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