Ordered items and quick updates on delivery along with quick delivery. Well packed and items as described and expected. Excellent service.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I've used this company, would definitely use them again. They have a brilliant selection of various building materials on their easy to use website. I ordered Ronseal 10 year wood stain... See more
Easy ordering, super fast shipping. Best price I could find online.free shipping on £50 orders.
Company replied
Quick and efficient service. Product as I expected and very well priced. Delivery good and regular updates. Will use again.
Company replied
Company details
- Home Improvement Store
- also in
- Building Materials Store
- Building Materials Supplier
- Do-it-Yourself Shop
- Hardware Store
Written by the company
Silicone Direct is the UK’s trusted online supplier of premium sealants, adhesives, foams, and trade supplies. We specialize in high-quality silicone sealants, expanding foams, construction adhesives, and trade tools from top brands like Soudal, Everbuild, and CT1 — all at unbeatable trade prices. Whether you're a professional builder, tradesperson, or DIY enthusiast, we deliver everything you need for sealing, bonding, and filling jobs with fast UK delivery and bulk-buy savings. Our customers rely on us for competitive prices, expert product knowledge, and outstanding service. Shop confidently for sanitary silicone, fire-rated sealants, grab adhesives, decorator’s caulk, and more — all in stock and ready to ship. Trusted by the trade. Rated by our customers. Silicone Direct – your one-stop shop for sealants and adhesives in the UK.
Contact info
2 Hillgate, Wilbury Way, SG4 0RY, Hitchin, United Kingdom
- 01462 542360
- support@siliconedirect.co.uk
- siliconedirect.co.uk
4.3
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Use a different courier
Don’t think it is so much of a problem with silicone direct but with the courier they’ve used as I still haven’t received my order
31 March 2025
Reply from Silicone Direct
Hi there, we're vere sorry to hear the order has not yet been received. We kindly ask for you to send an email including your order details to support@siliconedirect.co.uk, so we can assist further. Kind regards, Faye
Reply from Silicone Direct
We're so pleased we could put this right for you and thanks for shopping with us. Many thanks, Faye
Good job 👍 ……
30 March 2025
Reply from Silicone Direct
We're pleased we could put this right for you. Thanks for shopping with us. Many thanks, Faye
Good value and speedy delivery.
27 February 2025
Reply from Silicone Direct
We're so pleased we could put this right for you, and hope to see you shopping with us again soon! Many thanks, Faye
Reply from Silicone Direct
Hi there. We're so pleased we could put this right for you. Thank you for leaving a review and we hope to see you shopping with us again soon! Many thanks, Faye
No issues
item as described, fast delivery, really good price - will use again.
11 February 2025
Unprompted review
Reply from Silicone Direct
Hi Jonathan. We're pleased we could put this right for you, and thanks for shopping with us. Many thanks, Faye
Items as described and quick delivery.
3 February 2025
Reply from Silicone Direct
Hi Jim. We're delighted we could put this right for you, and hope to see you shopping with us again soon. Many thanks, Faye
Reply from Silicone Direct
Hi Nigel. We're pleased we could put this right for you, and thanks for shopping with us. Many thanks, Faye
Sorry mate I can’t help with that
Sorry mate I can’t help with that. The staff i ordered not coming yet, so you understand why I rate like that.
6 January 2025
They had the product
They had the product I needed in the colour I wanted and they delivered it promptly.
5 January 2025
Reply from Silicone Direct
Hi there. We're pleased we could put this right for you, and thanks for shopping with us. Many thanks, Faye
Reply from Silicone Direct
Hi there. We're pleased we could put this right for you, and thanks for shopping with us. Many thanks, Faye
Delivery time untrue
Parcel arrived, good stuff and inexpensive. The free next day delivery was a lie though and so I had to go out and buy from a local supplier. Slow reply from seller and uninterested. Shame
4 December 2024
Reply from Silicone Direct
Hi Tony. We're very sorry to hear the delay with your recent order. So we can assist further, we kindly ask for you to send an email to support@siliconedirect.co.uk, including your queries and order details. Kind regards, Faye
Excellent prices
Excellent prices, all been delivered quick and on time. Highly recomending
2 December 2024
Reply from Silicone Direct
We're so pleased we could put this right for you, and thank you for your review. Many thanks, Faye
Good product/good price/quick delivery
1 December 2024
Great service
My order arrived very quickly. Great service. Will definitely be ordering from you again. Many thanks.
27 October 2024
My I say what good service came early…
My I say what good service came early which was great
it meant I could start my job.
31 October 2024
A superb transaction
A superb transaction, easy ordering, very good price and super fast delivery, brilliant company.
31 October 2024
Excellent service.
Very user friendly website. Really efficient service - delivered the following day.
31 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.