Silicone Direct Reviews 

106
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company and its services. Customers frequently mention the exceptionally fast shipping and the regular updates they receive regarding their delivery status and dispatch times. Many people also appreciate the very reasonable pricing and competitive costs provided across the entire selection of available materials. Consumers highlight the solid quality of the products arriving safely packed and exactly as expected alongside the user-friendly ordering platform. Furthermore, shoppers note that the overall communication is consistently very smooth and prompt, ensuring that transactions remain efficient and completely hassle-free from start to finish.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift shipping and reliable... See more

Price

Consumers find price to be positive, highlighting competitive pricing and products that are notably cheaper... See more

Product

Users describe positive interactions with product, highlighting great prices, competitive costs, and reliable... See more

Service

Clients share positive opinions on service, highlighting great offerings and competitive prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered items and quick updates on delivery along with quick delivery. Well packed and items as described and expected. Excellent service.

Company replied

Rated 5 out of 5 stars

First time I've used this company, would definitely use them again. They have a brilliant selection of various building materials on their easy to use website. I ordered Ronseal 10 year wood stain... See more

Rated 5 out of 5 stars

Easy ordering, super fast shipping. Best price I could find online.free shipping on £50 orders.

Company replied

Rated 5 out of 5 stars

Quick and efficient service. Product as I expected and very well priced. Delivery good and regular updates. Will use again.

Company replied


Company details

  1. Home Improvement Store
  2. also in
  3. Building Materials Store
  4. Building Materials Supplier
  5. Do-it-Yourself Shop
  6. Hardware Store

Written by the company

Silicone Direct is the UK’s trusted online supplier of premium sealants, adhesives, foams, and trade supplies. We specialize in high-quality silicone sealants, expanding foams, construction adhesives, and trade tools from top brands like Soudal, Everbuild, and CT1 — all at unbeatable trade prices. Whether you're a professional builder, tradesperson, or DIY enthusiast, we deliver everything you need for sealing, bonding, and filling jobs with fast UK delivery and bulk-buy savings. Our customers rely on us for competitive prices, expert product knowledge, and outstanding service. Shop confidently for sanitary silicone, fire-rated sealants, grab adhesives, decorator’s caulk, and more — all in stock and ready to ship. Trusted by the trade. Rated by our customers. Silicone Direct – your one-stop shop for sealants and adhesives in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(106)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service & competitive prices

Great service & competitive prices
Free next day Delivery

27 October 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there. Thank you for taking the time to leave a review, and we're pleased to hear you're satisfied with your experience with us. Kind regards, Faye

Rated 5 out of 5 stars

Five star service and delivery

Five star service and delivery. Products cheaper than elsewhere

28 September 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there. We're delighted to hear about your recent experience with us, and hope to see you shopping with us again soon. Kind regards, Faye

Rated 1 out of 5 stars

Send me the silicon out of date is all…

Send me the silicon out of date is all of them is dry most the grey one I buy anything from them I not recommended anybody to buy anything from the silicon direct I never give any review for anybody I was very much disappointed. Is it totally waste of money

28 September 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there, I'm really sorry to hear this. Please may you send an email providing your enquiry and order details to support@siliconedirect.co.uk

Rated 1 out of 5 stars

Goods not received

Goods not received. Tried to track through Shop as advised on order confirmation but all it says is ' awaiting details '. I bought from Amazon in the end as i got fed up of waiting and it arrived next day. Never use them again.

30 September 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there, I'm really sorry to hear this. Please may you send an email providing your enquiry and order details to support@siliconedirect.co.uk

Rated 5 out of 5 stars

Great value

Great value, fast delivery, excellent communication 👍

30 September 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there. We're pleased to hear your recent experience with us and hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Excellent communication and delivery

Ordered items and quick updates on delivery along with quick delivery. Well packed and items as described and expected.
Excellent service.

26 September 2026
Unprompted review
Silicone Direct logo

Reply from Silicone Direct

Hi Vincent. We're so pleased to hear we could fulfill your roofing needs and hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Can't fault them 🫡👍

1 September 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there, thank you for your kind review. We hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Delivery exactly what they promised and…

Delivery exactly what they promised and ontime. Highly recommended.

27 August 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there, We're pleased we could put this right for you, and hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Good product, great service

Good product, super speedy dispatch,
Great customer service- thank you

28 July 2026
Silicone Direct logo

Reply from Silicone Direct

Hi Martin. Thank you for taking the time to leave a review. We're pleased we could put this right for you, and hope to see you shopping with us again soon. Kind regards, Faye

Rated 1 out of 5 stars

Wasn't the silicone I ordered

Wasn't the silicone I ordered

30 July 2026
Silicone Direct logo

Reply from Silicone Direct

Hi there, we're really sorry to hear this; if you could kindly email us with your order details at support@siliconedirect.co.uk, we'll be happy to look into this and resolve it for you. Kind regards, Faye

Rated 5 out of 5 stars

Fast delivery excellent price and…

Fast delivery excellent price and product

27 July 2026
Silicone Direct logo

Reply from Silicone Direct

Hi Andy. We're delighted to hear you're satisfied with your recent order, and hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Product as I expected and very well priced.

Delivery good and regular updates.

Will use again.

27 July 2026
Silicone Direct logo

Reply from Silicone Direct

Hi Mark. Thank you for taking the time to leave a review. We're pleased to hear we could supply for your Silicone needs, and hope to see you shopping with us again soon. Kind regards, Faye

Rated 5 out of 5 stars

Easy ordering

Easy ordering, super fast shipping.
Best price I could find online.free shipping on £50 orders.

1 July 2026
Silicone Direct logo

Reply from Silicone Direct

Hi Ismail. We're delighted to hear you're pleased with your recent shopping expereince with us. Thank you for taking the time to leave a review. Kind regards, Faye

Rated 4 out of 5 stars

Opinion

Quick and easy - although it would be a good idea if your operatives could take payments over the phone. not all customers do everything through the internet

5 May 2026

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