Signsations Reviews 97

SIGNsations was quick to respond to any questions or requests and extremely professional throughout the process.

Signsations did an excellent job. They were accommodating when I needed this job fast. Website easy to get around.
One thing I would suggest is to get an email acknowledgment when the order is first requested. So we know the requested order was received.

The Signsations team was wonderful to deal with and extremely helpful in getting me the signs I needed for our new faculty members.

This company has always been a pleasure to deal with.

Excellent service! Every step was clear and easy to follow. Once the order was placed, a proof was sent and a final authorization. Delivery was prompt. :-)

Great work, fast and great quality.

Emails can go a long time without a response. Sent an email on May 6th requesting a single name plate, sent a follow up email on June 11th, still no response! It got to be so bad I actually sent an email asking if they were still in business!! Getting a live person on the phone is next to impossible!

Was very please with the whole process & extremely please with the bronze plaque. From the ordering process to the delivery of the plaque was an A +. Thank You & will definitely recommend you guys ever chance I get.

Great job as always. This company makes are Name plates for each employee.

Really reliable, great customer service. The staff respond promptly and are really efficient and helpful. Quick and easy process for ordering nameplates with great quality products!

(Updated 9/2 - we're receiving a refund on our purchase, but no explanation. I guess they read the review.)

When we finally got someone from Signsations to give us a bid, they tried billing us before we agreed to the proof. Then when we finally agreed to place the order on June 4th, we were advised of a 7-10 lead time. Our credit card was charged immediately and we were advised we'd receive tracking information when the order shipped. We emailed asking about our order status in late June and mid July, no response. Early August we called and advised them if we didn't hear anything within 24-48 hours they were to refund our money. They emailed on 8/3/20 and promised that the order was going out on 8/5/20 and we'd get tracking information. They emailed again 8/6/20 and said they'd send a tracking number when the pick-up was made. It's the 17th of August, still no tracking number and no response. We left another voicemail today and asked for a response within 24 hours or we want our money back. At this point, I just want a refund as I doubt we'll ever see our signs and even if we do, I'm not sure they're going to be worth the wait. We understand about COVID delays, but this is beyond ridiculous.

I've ordered office signs several times from this company. Their work is of the highest quality, and performance is always timely.

Great Canadian company. Arrived on time as promised with detailed instructions. Application was easy and looks professional. Good prices for good quality product. Will use again and refer them to my sailing community. Cap. Rich

Excellent service every time. Always received very fast. Thank you

The company rep went over every detail of our desk name plate and it was delivered on time and as designed.
The finish was great and it looked fantastic.

Always a positive experience when working with you all.

Great service as always and fast delivery!

Prompt service, easy to work with - used before and will definitely use again in the future.