Sigma Sports - Hampton Wick Reviews 

1,232
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength tra... See more

Rated 5 out of 5 stars

Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one bran... See more

Rated 5 out of 5 stars

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more

Rated 5 out of 5 stars

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,232)

3,270 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sorting out my feet!!!

I have had issues with my feet for a while and was recommended to go to Sigma. Matt at the Kingston shop was very helpful finding me a suitable shoe and really took his time.

Then Salvo helped me with making some insoles on extremely short notice in order to get me ready for a race. Spending time with him and with his knowledge and experience, made me understand why I was having issues with my feet and how an old injury is affecting the way I cycle.

I would very much recommend the Kingston branch and Matt and Salvo. Thank you!!!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

All good!

Great service. Competitive prices, free shipping or convenient local pick up available. Thanks.

28 May 2026
Rated 5 out of 5 stars

New bike

I recently bought a new bike from Sigma and the service was great from start to finish - I used cycle to work scheme and Sigma were on it with the process and getting the bike set up ready for me to collect in perfect time!

25 May 2026
Rated 5 out of 5 stars

quick shipping

Quick shipping, great products and great prices. Delivered to my brothers place in East Grinstead cos they don't ship to NZ unfortunately, Europe yes, down under no, mores the pity, but thanks to family who will sort the shipping, I can take advantage of the wider range of products Britons and Europeans can enjoy from Sigma Sports.

27 May 2026
Rated 5 out of 5 stars

Great service as always

Great service as always. I booked my bike in for a service and it took them held the amount of time to do a lot of work and they charged me half the quoted price! Excellent! They know their stuff, care and are excellent on price.

23 May 2026
Rated 4 out of 5 stars

The bike was serviced at Hampton Wick…

The bike was serviced at Hampton Wick and I got a message to collect which I then confirmed I’d swing by on a Saturday. Imagine my surprise when, on arriving at the store, I was told my bike had unexpectedly been shipped back to Grantham!

As you can imagine I wasn’t overly impressed.

The bike was eventually returned to Hampton Wick a few days later.

I have given a four star review as the asst manager (who’s name I didn’t get) knocked £35 off the bill!

20 May 2026
Rated 5 out of 5 stars

Very good 👍

Like a car garage, if you find a good mechanic you'll always return to the same one. Sigma crew are knowledgeable with clear communication at all points of service.

22 May 2026
Rated 5 out of 5 stars

From the very start I received the best…

From the very start I received the best customer service. I was placing a clothing order from a cycle scheme voucher and nothing was too much trouble. Even items out of stock were arranged and I have since exchanged a few items due to sizing. Thank you

19 May 2026
Rated 5 out of 5 stars

I was anxious when collecting in store…

I was anxious when collecting in store my online order as I needed to cancel half the items as I found after ordering they were not compatible with my bike.
I need not have worried as nothing was to much for the staff to sort my order out.

Thanks. Kevin

20 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look