Sigma Sports - Hampton Wick Reviews 

1,247
TrustScore 5 out of 5

4.8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This was my first Sigma Sports (HW) organised Social Ride - I've only recently taken cycling up as a way to get fitter. The event was friendly. well organised and resourced (staffed). The rules-of... See more

Rated 5 out of 5 stars

Great service from your very busy mechanic today. He skilfully fixed my brakes despite there being confusion over my appointment, he made the time despite his very busy workload. Thank you.

Rated 5 out of 5 stars

I've used Sigma Sports for years and recently had a few trips to buy in store. Marc helped me on both occasions with sorting some parts from stock, and then again with trying a wide range of shoes. Al... See more

Rated 5 out of 5 stars

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom

  • 0333 006 8833

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,247)

3,385 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely cool experience

The whole experience at Sigma Sports was excellent from start to finish. Everyone was welcoming and professional, and Dom was particularly polite, knowledgeable, and helpful throughout the process. Visiting the store felt like a genuinely cool experience, and it’s clear that a lot of care goes into helping customers find the right bike.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased several road bikes…

I have purchased several road bikes from different retailers and the whole experience was a bit blasé. The Sigma experience was excellent the moment I walked through the door from the initial fit through to the choice of a bike and the to the moment I collected the new bike. Other retailers could learn a lot from these guys.

1 June 2026
Rated 5 out of 5 stars

I went to the Sigma Sport store in…Hampton wick

I went to the Sigma Sport store in Hampton Wick today and had good service in finding the right bike shoes for me. I later spoke up customer service on WhatsApp and they were able to price match the shoes. By the time I got home I am delighted to have the difference refunded. All in all excellent service from the store and customer services. I’ll be back and recommend as well. Thank you

6 June 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service.

To be able to go into the shop and try out shoes and ask related questions of knowledgeable and helpful staff was fantastic. Bought several things and was even advised where to find an item that Sigma didn't have in stock. First class customer service.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Ben C from the Kingston Stor was…

Ben C from the Kingston Stor was absolutely superb! He helped me buy a new pump and all the kit I'd need to repair if I got a puncture on my tubeless tyres. He offered amazing advice and wasn't trying to push me products just because they're expensive. All round, he was just a truly superb representation of your company. I'll be buying all of my future bike products from Sigma because of Ben. Thank you so much!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Sorting out my feet!!!

I have had issues with my feet for a while and was recommended to go to Sigma. Matt at the Kingston shop was very helpful finding me a suitable shoe and really took his time.

Then Salvo helped me with making some insoles on extremely short notice in order to get me ready for a race. Spending time with him and with his knowledge and experience, made me understand why I was having issues with my feet and how an old injury is affecting the way I cycle.

I would very much recommend the Kingston branch and Matt and Salvo. Thank you!!!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

All good!

Great service. Competitive prices, free shipping or convenient local pick up available. Thanks.

28 May 2026
Rated 5 out of 5 stars

New bike

I recently bought a new bike from Sigma and the service was great from start to finish - I used cycle to work scheme and Sigma were on it with the process and getting the bike set up ready for me to collect in perfect time!

25 May 2026
Rated 5 out of 5 stars

quick shipping

Quick shipping, great products and great prices. Delivered to my brothers place in East Grinstead cos they don't ship to NZ unfortunately, Europe yes, down under no, mores the pity, but thanks to family who will sort the shipping, I can take advantage of the wider range of products Britons and Europeans can enjoy from Sigma Sports.

27 May 2026

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