Sigma Sports - Hampton Wick Reviews 

Had a bike fit at Sigma sports and it was a really insightful and helpful experience. Salvo was exceptional when it came to what I was looking for from the bike fit and also offered some strength training tips to improve posture and comfort on the bike. I felt I gained some valuable advice and tips which will help me get back in to road cycling again. Would 100% recommend and well worth the money when it comes to comfort and enjoyment of road cycling.

Sigma are a great shop. They have very knowledgeable, helpful and friendly staff and because they sell many different brands of bike they will find the right fit for you as opposed to pushing one brand in particular. They also have a very responsive and helpful What's App chat for queries.

Very poor customer service. They are very good at making you pay, but the post sales/delivery process and communication is awful. I have chased many times to no success, hardly any response on email, a very poor experience given the price you are paying.

Ben was incredibly helpful, sorted by order out, nothing was any hassle, and it all arrived on time as promised. Excellent service ⭐⭐⭐⭐⭐

Ben was really great- I was buying a new saddle- great consultation/ discussion / measuring. Got my new saddle fitted on the spot- rode home and already can tell it is so much better! Thanks! 🙏

Looking to buy a gravel bike and was guided to something that I'm loving riding. I felt I got good value for money with a bike geometry that suits what I'm looking to achieve on the bike. Neil gave me some top tips as well on the tubeless set-up.

Great price on Muc Off air blaster and Garmin radar rear light, delivered in a couple of days

Very good experience on collection from Hampton shop. Professional throughout. Organised. Timely Effective.

After a mix up on the pricing of my saddle, I am pleased the staff did the right thing
I am very pleased with my purchase riding to Scotland this week and it is performing well

Excellent gear & delivery + online usage of the cycle to work voucher was very convenient. But slightly disappointed by the bike build and change of products from what stated and shown as being included on the website.

The build was slightly disappointing, as it came with the checked certificate, but I had to reposition the disc brakes upon setup.

Then the mismatch between order & delivery was the change in tyres. I understand that manufacturers can change products and product availability varies, but then tell me! Don't just sit on it and wait for a disappointed and confused customer!
An alternative product that matches the aesthetic - rather than the new manufacturers product that would essentially be the same spec, but with a different aesthetic - would have been a very nice proactive ask to have received, and i think for the sake of ~£10/tyre, not particularly tasking.

James Allix Made the whole experience of being fitted for the bike and purchasing stress free and very easy. James is an asset to the team and a lovley bloke. Thanks very much!

Great service from order to fitting.

Very efficient service as always. Very helpful staff on the service desk and would definitely recommend

Excellent explanation of all the options.

Eddie gave us a great explanation of the all the options for replacing our tyres for our planned bikepacking ride (1000 miles). We could not have had better service.

I had a bike fit with Salvatore and he was absolutely excellent. He took plenty of time to understand the issues I've been experiencing and what I wanted to achieve through the bike fit. He was super knowledgeable and since making the changes I have felt a huge difference in terms of both comfort and performance on the bike. Many thanks!

Not for the first time Eddy went the extra mile keeping my 40+ yr old fixed bike on the road. Cheers CharlieC

Order and pick up process were both faultless and very smooth. Best part was the chat I had with Ben upon collection, he was so supportive and encouraging it was fantastic. This purchase is going to get me back in cycling, and he picked up on this right away and was so kind and generous with his advise and words of support. Thank you Ben!

Knowledgable and friendly team. Great for bike service and have bought x3 bikes from them over the years plus a lot of kit.

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop). He also showed me how to use a tool I'd bought but couldn't quite figure out, and he gave me tips on sleeping for a pending 600km ride this weekend (which I was worried I wouldn't be able to do). Many thanks!

great tool set as a special gift, arrived on time on the next day service