This was my first Sigma Sports (HW) organised Social Ride - I've only recently taken cycling up as a way to get fitter. The event was friendly. well organised and resourced (staffed). The rules-of... See more
Location
Switch locationHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
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See what reviewers are saying
Great service from your very busy mechanic today. He skilfully fixed my brakes despite there being confusion over my appointment, he made the time despite his very busy workload. Thank you.
I've used Sigma Sports for years and recently had a few trips to buy in store. Marc helped me on both occasions with sorting some parts from stock, and then again with trying a wide range of shoes. Al... See more
Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, United Kingdom
- 0333 006 8833
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Excellent service as usual
The order completely fulfilled expectations and was delivered promptly. Very reliable firm I use frequently.
Exceptional customer service from Rhiannon
I have bought a number of products from Sigma and all have been superb and extremely well priced (often the cheapest around). The staff are very knowledgable and Rhiannon was especially helpful on a recent phone call enquiry as I was having issues finding a turbo trainer that fitted my bike (contradictory information from search engines and websites). Very, very good customer service. Thank you!
May use AI-assist with repliesRead more
I went online and ordered the saddle i…
I went online and ordered the saddle i wanted.
I haven't been notified that it's ready to collect yet, so the review is pointless.

Reply from Sigma Sports - Hampton Wick
Seamless!
Seamless!
Visited the store on Friday but the stock wasn’t in the store. Overnight they received the stock of the specific wetsuit, other products I ordered.
Thanks Louis & Andy for your time and fabulous service!
Great place to shop
Great place to shop. Order online and collect from the shop at Hampton Wick.
Customer service was pleasant. Great place to shop for spare parts.
Top notch service & product
I'm really happy with my purchase from Sigma. Can't fault the quality of goods and had a brilliant service from Marc. Can't wait to stock up on a few more toys and tools. 👍
Amazing servicing of my bike
Just had my bike serviced by #Eddy and can’t praise the work enough .. the day after my service I undertook the dragon ride in wales followed a week later doing chase the sun and my serviced bike ran like a dream - feels like a new bike.
I would recommend 100%
Great Service Great Bike!
Jonathan was great. Talked through the bike set-up and helped with order adjustments.
Bike was exactly as requested.
Silver service
I initially had concerns about the advice I’d been given regarding the servicing of my bike, but Eddie took the time to call me and discuss the best options and level of service required.
Upon pick up, I received great advice from him on a few issues and riding away the bike did genuinely seem better than new.
Overall very pleased.
I've made a few orders and everything…
I've made a few orders and everything great. You can even call and ask questions which is rare.. Great service.
Tyres sorted without any fuss
Thank you Sigma Sports for your first class advice and service sorting out a new pair of tyres that I couldn’t fit correctly. Both Sales and Workshop staff were friendly and knowledgeable. Tyres reseated while I waited at no extra cost. I will definitely be shopping here again.
Sigma Sports are one of the best at…
Sigma Sports are one of the best at getting stuff to me quickly. When I have popped into the store, the mechanic Richard has always been very helpful.
New bike experience
Great service from Dom who took me through everything with the new bike.
Great and fast service
Great and fast service, the staff were very helpful, and the pricing is competitive.
Always so helpful and knowledgeable…
Always so helpful and knowledgeable plus make the time to make you feel like they really care.
The only place I will ever buy a bike…
The only place I will ever buy a bike from.
These guys are the best in the business.
The customer service, after service and quality of everything is world class.
10/10
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