The Shredding CompanyReviews 

469
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, ease, and professionalism, highlighting a smooth end-to-end process from ordering to collection and destruction. Many appreciate the helpful and friendly staff, noting their courteous and professional demeanor during interactions. The delivery and collection services are frequently commended for being prompt, reliable, and well-communicated, with destruction certificates often received quickly after collection. However, some customers experienced minor issues with the ordering process, such as not receiving initial order acknowledgments or discrepancies with ordered items. A few also felt uncomfortable handing over certain items directly to the driver if they weren't placed in a data sack.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and faultless... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Delivery service

Customers generally report positive experiences with delivery and collection services, noting that items... See more

Order

Reviewers mention positive feedback about the ordering process, describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

Easy to order the sacks and all paid up front. Arranged collection when we were ready. Sacks were collected by a very pleasant young man and he explained I would receive the certificate of destruction... See more

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication speedy

Communication speedy. Incredibly helpful. Easy service. Collected when they said they would. Will use again and highly recommend

13 August 2024
Rated 5 out of 5 stars

Excellent

Excellent, efficient service. Bags were delivered in a timely manner and collected when we had filled them. Disposal certificate issued promptly.

31 July 2024
Rated 5 out of 5 stars

Great Service

The politeness and understanding of Sean who came to pick up the sack. He was very friendly but extremely professional. Great service definitely recommend it.

22 July 2024
Rated 5 out of 5 stars

Efficient, professional service

Friendly, professional service. helpful and informative staff, and reasonably priced. I would happily use them again for the destruction/recycling of sensitive documents.

19 June 2024
Rated 5 out of 5 stars

Great Service

Great service to use, simple to arrange and team very quick to arrange collection etc. Collection took place on day arranged.
Would recommend.

13 June 2024
Rated 5 out of 5 stars

Easy ordering of a confidential wheelie…

Easy ordering of a confidential wheelie bin. Delivered quickly. Nice clean bin. We managed to get all our confidential waste sorted quickly and requested an earlier collection which was no problem. The very professional collection team were polite & friendly. A certificate of destruction was issued the next day. A really great service.

11 June 2024
Rated 5 out of 5 stars

Very good and efficient experience

Very good and efficient experience from start to finish. Responded to emails within a few minutes. Were able to pick up on a day that was convenient for me. Destruction certificate sent the next morning.
Wouldn't hesitate to recommend.

12 June 2024
Rated 5 out of 5 stars

Great service!

Able to pick up last minute, very friendly service, invoice sent straight away and certificate followed swiftly after collection of the boxes.
Also very good price.

3 June 2024
Rated 5 out of 5 stars

Confidential Document Shredding

The procedure was very straightforward and explained well on the website and in the paperwork sent with the number of sacks specified. The Collection of the filled sacks was easily arranged and the Collecting Driver was extremely pleasant and helpful.

22 May 2024
Rated 5 out of 5 stars

Great service

Bags delivered when stated and the pick up was right on time - appreciated as was on a tight scheduke so that really mattered

15 May 2024

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