All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more
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Company details
About The Shredding Company
Information provided by various external sources
The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.
We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.
Contact info
Solus 31, Motherwell Way, RM20 3LB, West Thurrock, United Kingdom
- 01708 892700
- info@shreddingco.co.uk
- shreddingco.co.uk
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Really easy to order filled bag and…
Really easy to order filled bag and collected on date I asked for great service
Great family owned company - professional, efficient and courteous with great customer service!
I've never contacted a shredding company before but picked this one as you could compute the cost yourself via their interactive website which I liked (rather than having to ring up and find it's ultra expensive or something and awkwardly trying to end the call). The pricing structure was clear and very reasonable for a small business like mine. The fact that it is a family firm was definitely a bonus. I wasn't disappointed - everyone from the lad that personally dropped off the shredding bags, to Elisha in the office who organised it all, to the lad who collected the bags have been totally professional, courteous and efficient with second to none customer service! A credit to their firm and I got an official certificate of destruction emailed over to me the day after the secure shredding bags were taken away so I know that I have fulfilled my legal obligations in that respect too. I am definitely going to use this firm again myself and wouldn't hesitate to recommend them to others too as I have already done.
Great Company
Great Company, we have used them for a few years now. Very reliable and friendly staff.
Excellent service!
Excellent service throughout
Excellent service throughout. Many thanks to Elisha and the team.
Will use them again
A couple of issues at the order stage with the website but otherwise great. I had a couple of questions which they answered quickly. Ordered some extra sacks which they dealt with quickly. Picked up and destroyed and certificate provided. Will use them again.
Easy to deal with
Easy to deal with, and everything was delivered and picked up as arranged
It did what it said on the tin
It did what it said on the tin - that’s all you ask for!!
Tracy
Great efficient service and very easy end to end process. Ordered 10 pre-paid shredding bags which was delivered quickly, and once filled, I was able to select my chosen collection date. I received my destruction certificate within 24 hours of collection. Will use again.
Excellent Service
The shredding bags arrived as expected, emails were answered very quickly and collection happened as expected.
Very efficient service
Very efficient service. Bags arrived in a couple of days and once filled very easy to arrange pick. Super efficient.
Ordered 3 bags
Ordered 3 bags, received 2, contacted company, and they immediately sent a 3rd. Booked collection and it they collected as requested, next day received certificate of destruction
Very helpful
Very helpful. Streamlined service, providing peace of mind for their customers.
Confidential waste
I arranged to have some confidential waste sacks delivered and collected - 45 in total. The process was easy, Elisha dealt with my order efficiently and quickly. The sacks were delivered to one address and collected from another. No issues and everything completed as required. Would recommend most highly
"Did exactly what it said on the tin!"…
"Did exactly what it said on the tin!" I had the sacks for filling with documents to be shredded for seven years before I called for them to be picked up. Excellent service.
Really simple process
Really simple process, quick, efficient and easy and as a result, reliable. Would use again.
The service from this company is second…
The service from this company is second to none. They have done everything they said they would do and we shall definitely use them again.
Prompt and efficient service
Prompt and efficient service, does exactly what it says on the tin
Very efficient
Very efficient - from delivery of bags to organising a collection. Would definitely use again.
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