What made by experience excellent was David's response to my request. Having had Shreddit fail miserably to do a scheduled pick up on 26th January between 08.00 and 12.00 noon, it had been reschedule... See more

Anita was very thorough, kept me on hold whilst she got answers. She said she would come back to me once she had a firm decision on whether we could have more allocated time for shredding and she did... See more

Rang ahead of a prior collection that was due, regarding the amount of collections bags we had & needing more. Explained the situation to Louise Preston & she was extremely helpful. She checked with... See more

Only needing a small one off disposal, I telephoned for a quick chat. The lovely lady I spoke to, talked me through my options after finding out my needs. She then sent me big bags in the post to use... See more

Ellie Tracy-Hannon has been very helpful and has assisted with resolving a query around the collection of shredding at one of our sites. She contacted me about the issue and then followed this up by e... See more

Palmers Scaffolding UK Limited contact at Shred It is Ross Hand. Ross is extremely helpful and always offers a service that fulfils our needs. We have been using Shred It for a couple of years now an... See more

After running a business for many years until 2009, with all the ensuing mountain of paperwork, I am now a retired private individual. I still had all the invoices, timesheets, bank statements etc. et... See more

After keeping our company records for the statutory period and also having some family photographs and old photo slides it was time to self digitize the photos for family archive reasons. Shred It was... See more

From the initial telephone enquiry to collection of waste I found Shred It helpful, informative and professional. John B was incredibly patient and friendly as I kept changing our requirements, He g... See more

Complicated booking process. Communications from different “teams”. 7 attempts to prepay using the paywall. Ended up phoning (not easy “you have come through to the wrong department, you need to…..)... See more

We have been a Shred customer for many years for general paper shredding, disk drives and bulk record shredding. Recently we had a archive clear out of 500Kg of paper records. Shred it provided bags... See more

I was going through a very busy time at work which involved dealing with Shred-It. Thankfully, the person who was dealing with me - Rosie Stone - was both incredibly courteous, considerate and helpf... See more

Steve Broderick was such a lovely person who could not do enough to help me with my queries / issues that I had. He was extremely professional and just an all round nice person and a credit to shred... See more

The customer service we received from Rosie over the last couple of weeks has been amazing. Our next scheduled service was due when we were closed over the Christmas period and Rosie re-arranged the... See more

We had an outstanding bill but had received no response to previous emails. We then realised the email box we were sending to was unmonitored. I emailed customer services and Louise Preston responded... See more

Our driver is a great guy, pleasant and can hold a conversation with him - albeit fast as both us and him are busy! Lee Johnston, great customer service - fast to acknowledge my amend and fast to pa... See more

As part of a house clearance, I contacted Shred It to dispose of some confidential waste. The service was very efficient, the bags were dropped off by courier and I could drop them off to the nearest... See more

We were impressed that Shredit can shred our documents onsite so we can witness our confidential information is being destroyed safely and correctly The staff i have had contact with both in office a... See more

I had a great experience. Our previous collection had been missed, but Ellie was incredibly helpful in resolving the issue. She went above and beyond to make sure everything was sorted. I’m very grate... See more

Awful service One person was sent to remove over 100 boxes at 2.40pm in the afternoon. I had sent photographs so it was clear how much had to be removed and had informed you the lift was currently i... See more

The company were easy to deal with and very flexible in dealing with our changing needs. We had a large one-off collection of paperwork for shredding. On the day the collection was made early... See more

I needed some confidential waste shredding and got in touch with Shred It. Jay Heald answered my email and from the start he was efficient, courteous and great at communicating. Very satisfied with... See more

It all happened as promised and paid for - very simple very efficient, totally stress free - thanks. Ellie sorted out an invoicing issue and returned an email to explain what was happening. Very profe... See more

The service from Shred It was absolutely brilliant from start to finish. Initial email enquiry received a phone call to explain process followed up by an email. Order place bags received, filled & col... See more

The operator who came over was prompt, (in fact early) and had a "can do it attitude" . Nothing was too much trouble and he was quick and tidy in the removal of the files into the disposal bins and ve... See more

Quick to follow up on our enquiry, gave us a few options which were very cost effective. They communicated well regarding collection dates and were very clean tidy and professional on collection day.... See more

Excellent service from start to finish. Tim was helpful and kept in touch with each step. Driver phoned before collection to give time slot and arrived promptly. Would highly recommend this company... See more

In the process of a move and clearing out paperwork. I have had great customer service when needing bags and an extra one off pick up. The team have been very helpful especially Adam who has call... See more

From the first enquiry, through to my first collection, the Shred-It team have been exemplary and professional. Covering off all of my queries and making sure the service fits my business needs. I hav... See more

I needed a few boxes collected for secure shredding, and their team arrived right on time, handled everything professionally, and were friendly throughout. It was quick, efficient, and completely has... See more

Aneesa was very helpful and answered my enquiry straight away, and kept me updated with what has been arranged. Great customer service 10/10

Very responsive and have confidence that the contents were destroyed appropriately. However, they did not communicate with regard to the day they were coming to collect the bags for shredding - it w... See more

Shred-it has great collection personnel, they really are very helpful. I have had several collections over the years and without exception the collection team are super helpful people. The office st... See more

I have no hesitation in recommending Shred-it. Shred-it is a really easy company to deal with; from the quote stage right through to collection & receiving the invoice. Everyone I dealt with was ef... See more

It was great to find this company for our domestic secure shredding. Easy to place an order and bags were received next day. Efficient collection, documents shredded same day and certificate received... See more

Our next scheduled service for confidential waste shredding fell on a date when the business was closed. Louise Preston re-scheduled this service at a date convenient for us. Great customer service f... See more

Helpful representative very informative and easy to deal with, my only other comment is I paid the required amount on the phone but I now keep getting a statement saying there is a very very small am... See more

I had been in contact with Shred it recently, as I knew this was a trustworthy company. I had a very easy process to organise everything, and to arrange a Date and collection time . The Driver ar... See more

Shred-it made the whole process very simple. One phone call and then some emails to set up a business account and arrange a convenient day to collect the confidential waste.

Be careful when signing any contracts with this company. Please read all the fineprint as they have a 3 year auto renewal clause. Without any notice they will renew for 3 years and they will ask you... See more

We’ve used Shred‑it for many years and have consistently found their service to be straightforward, reliable, and cost‑effective. They make the secure disposal of our company records effortless. We... See more

Prompt and friendly service. I loved having emails and telephone contact with one named real person! The two men who came to collect the documents were punctual, friendly and quick.

Shred It contacted swiftly to discuss my quote and answered my questions knowledgably. The price was good and following short email correspondence the service was arranged. My only qualm would be that... See more

Shafaqat Gave great service. He took the time to find out when my collection was going to happen. Then even called me back to let me know the driver was going to arrive even earlier! So happy with the... See more

Shred-It were professional, friendly, helpful right from the enquiry. The service and costings were explained in detail. On the day of the drop-off and collection, very friendly drivers. John Ballo... See more

Everyone I have spoken to on the phone has been pleasant and helpful. The delivery of the units was on time and very professional. Our first collection was also excellent. The gentleman that came, was... See more

Shred-it were very helpful throughout the process of arranging my former business material to be shredded. I rang initially for a quote and then had some email correspondence to sort out payment and d... See more

Very good Customer Service. Everything was explained clearly and I was fully advised of the procedure prior to collection. Paper collected promptly and on time. Driver pleasant Happy with servic... See more

My company was falsely induced into signing a contract an employee not a director signed this contract on the proviso the contract was not contractual turns out it was for 5 years and shred it now... See more

Easy to arrange. Very helpful staff. It was arranged that between 8 and 12 boxes be collected. In the end 11 boxes were collected but I was charged for 12. All sorted amicably. Would suggest some... See more

Very happy with the service we received. I made the enquiry on the website and within around 10 minutes had a phone call requesting more details. The bags were then dispatched quickly and picked up wi... See more

My advice would be never to use this company. They are the most unsympathetic cold-hearted people. After using their service for many years I explained to them on more than one occasion that the compa... See more

James Bryce has made a MESS of my order. I wrote to him asking for collection at 2pm which he acknowledged. But the collection driver came in the morning and left empty handed because we were not rea... See more