The Shredding Company Reviews 

469
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service to be highly efficient and the overall process very easy from start to finish. Reviewers frequently praised the staff for being friendly, helpful, and professional during interactions. The delivery of sacks and collection of waste were consistently prompt, with many appreciating the quick receipt of destruction certificates. People appreciated the good communication throughout the process and the straightforward ordering system. Many reviewers expressed high satisfaction and indicated they would readily use the service again for their shredding needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as efficient, quick, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that items arrived... See more

Order

People report positive experiences with ordering, finding the process easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

Easy to order the sacks and all paid up front. Arranged collection when we were ready. Sacks were collected by a very pleasant young man and he explained I would receive the certificate of destruction... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(469)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

I needed old business materials shredding - found The Hill Company online. They talked me through the process and it took just a few days to get the sacks to me, fill them and arrange collection. So all round excellence.

8 March 2024
Rated 5 out of 5 stars

Excellent service

I have used this company to get rid of confidential documents and the service was excellent. I was impressed from the beginning when I initially had problems booking my order. They replied quickly telling me what to do. They picked up my sacks on the date given and during the time slot.They have also collected my unused sacks and refunded me. I would recommend to family and friends.

23 February 2024
Rated 5 out of 5 stars

Yes, they’re great!

The Shredding Company are super helpful, responsive and just get on with it! I’ve used them in a corporate and personal capacity and have no hesitation rebooking each time! Recommend 👍🏻👍🏻

14 February 2024
Rated 5 out of 5 stars

Friendly service

Friendly service, fast delivery of shredding bags. Would be nice to be able to do all online, especially for adhoc customers like myself.

8 January 2024
Rated 5 out of 5 stars

Document disposal for house move

We needed a lot of old paperwork destroyed due to moving house and using The Shredding Company was quick, easy and good value. The bags I ordered were delivered promptly and I was kept informed via email of the process. Once I had filled the bags, collection was arranged really quickly and the bags were collected in a timely manner. The staff member who collected the bags was polite and helpful. All in all a very easy experience.

6 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look