The Shirt Plugs Reviews 

345
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, finding the selection of retro and modern football tops top-notch and often exceeding expectations. Many reviewers highlight the attentive and professional customer service, describing it as helpful and responsive. However, some customers experienced significantly slow delivery, with orders taking weeks or over a month to arrive, and a few reported not receiving items. Some people also felt customer service was unhelpful or dismissive. Additionally, reviewers noted issues with inconsistent sizing, where shirts ran small or varied significantly despite being the same size.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the excellent quality of the... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction and intend to order... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

People report ambiguous experiences with customer service, with many praising the quick, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Rated 5 out of 5 stars

These shirts are great quality for replicas. I had my thoughts at first but ended up really liking them. Definitely order one size up as they run short. I'll be ordering from then again soon.

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more


Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.


Contact info

4.0

Great

TrustScore 4 out of 5

345 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(345)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well my jersey arrive on time for my…

Well my jersey arrive on time for my Colombia match yesterday. Is so beautiful jersey , the quality , the numbers on, the patches definitely inlove with my New Jersey and let’s go Colombia for the World Cup ❤️‍🔥🇨🇴⚽️.

Definitely best place to get vintage jerseys. Thanks a lot

4 July 2026
Unprompted review
Rated 5 out of 5 stars

The quality of this jersey BLEW MY

The quality of this jersey BLEW MY
MIND. When buying online, you never know if your drop shoulder tee (or jersey in my case) is actually going to be drop shoulder, but this jersey is exactly as shown in photos. I bought 2 for my boyfriend & I. Because it’s an oversized fit, I went with my actual size (S) & it fit perfectly. I’m 5’4” & 135lbs. This jersey was so rare here on the east coast of the United States so everybody was complimenting them. The shipping & handling portion was exactly as it said it would be. I think it said it would take 4 business days to ship & 5-10 days to arrive depending on where we are & it shipped in exactly 4 business days & arrived in less than 10. I’m very happy with this company, I will reorder from The Shirt Plugs & I’ve already shared their Instagram to family & friends who are interested in buying a unique jersey.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The Shirt Plugs are an amazing team

The Shirt Plugs are an amazing team! The overall quality of my jerseys were fantastic! I felt like a little kid all over again finally getting my hands all the jerseys I ever wanted thanks to them, I finally made my dreams come true! I can’t wait to show off my cool amazing jerseys to all my friends and gift people for the rest of my life jerseys from this place! Thank you Shirt Plugs!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Love all the Jerseys to the point where…

Love all the Jerseys to the point where I want to buy more and have a collection. My only disappointment was I bought it on the 5 of June, and I know it says it can take time through transit and inspections but as a Swedish person who ordered a Sweden jersey, I was hoping it would arrive while we were still playing and not after. 5th of June to 19th of June was my thoughts as it stated 14 days, would’ve been fine if it was after anyways but it came on the 3rd of July, 29 days later. I don’t think there’s much you can do as it is a location/maybe European problem, but if there is a chance of fixing the long waiting time, please let me know, because I’m very interested in more!!!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service and missing shirts

Ordered five shirts. Took over 10 days to be notified two not in stock. Informed would not accept returns or refunds so had to order two more. Over a month since ordering shirts and not had any information about two new shirts being dispatched and all messages being ignored. Would highly recommend using a different supplier.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Smashed it 3 times in a row

I used The Shirt Plugs for 3 orders now. And every time I order, the delivery is timely, the quality of the shirts are amazing, and the customer service dealt with my requests in a very friendly and open manner. I keep an eye on all the latest shirt arrivals to expand my collection. Highly recommended

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Delivery times are outrageous

Delivery times are outrageous. I ordered a shirt approximately three weeks before the World Cup started and still haven’t received it. My team got knocked out today:((

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service after some issues

Ordered some Inter milan items a month ago. Received some national team kits instead of the correct items. After having contacted the servicedesk, they let me know that their team has made a mistake because of the world cup and their team working day and nights. They also said the correct items will be send. After some issues with the shipping process, the correct items have been delivered to my adress and i couldn’t be more happy!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

ORDERED 5 JERSEYS

ORDERED 5 JERSEYS, CAME WITHIN 3 WEEKS WITH PROPER TRACKING.
UPON ARRIVAL 1 SHIRT HAD A TEAR IN THEM. TEXTED THEM USING THEIR WEBISTE AND IMMEDIATELY GOT REPSONSE STATING THAT THEY WOULD REPLACE IT. APPRECIATED THE QUICKNESS IN REPLY.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

First class!

Bought multiple shirts from shirt plugs, great tops.

Massive choice of retro's aswell.

Great guys to deal with!

29 June 2026
Unprompted review
Rated 2 out of 5 stars

It’s been a month since I placed my…

It’s been a month since I placed my order on June 3, and I still haven’t received it. What confused me even more is that I received an email asking how my order was, even though it hasn’t been delivered yet.

A one month delivery time is simply too long. In my opinion, two weeks should be the maximum. At this point, I can’t comment on the product quality because I haven’t received it yet.

I hope my order will eventually arrive, but I’m also concerned about what happens if the size doesn’t fit. Will I have to wait another month or two for an exchange? This is something the company should take into consideration, as such long delivery times make returns and exchanges very inconvenient.

Overall, I’m disappointed with the service so far and hope this experience improves.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Don’t ever buy from these people. Still haven’t received my products, and no money back.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality

So happy to receive my order, everything is perfect, and the quality is great. Quick answer from customer-support on my inquiry, just good service all around.

28 June 2026
Unprompted review

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