The Shirt Plugs Reviews 

343
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, especially the retro shirts, often noting the excellent fit and material. Many people also highlight the exceptional customer service, appreciating quick responses and helpful support and the wide selection of items available. However, some customers noted prolonged delivery times, with orders occasionally taking several weeks or not arriving. A few also found sizing inconsistent, with items running smaller than expected, and some experienced issues with product quality or authenticity. Conversely, a small portion of people felt customer support was unhelpful or unprofessional.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality of the... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the high quality... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers expressing significant frustration... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing frustration over extremely... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, communicative, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Rated 5 out of 5 stars

The best place for retro shirts on the internet from a lover of all things retro…ordered a Roma 3rd too from 91/92 season….quality and fit is top drawer, will order of site again 100%…range of tops is... See more

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more


Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.


Contact info

4.0

Great

TrustScore 4 out of 5

343 reviews

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1-star

Asks customers to review

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Replied to 14% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(343)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Feels like a scam

It's been 10 days. No updates on my order. I try to contact them and it's AI support or pre-filled messages that aren't relevant to my problem. No actual way to contact a real human being and discuss the issue. The shirt are ordered doesn't even show in the shop anymore. I type my order number and phone number into the track your order bar and it says it can't find it. I have to go to my shopify account to track it and it just says "preparing your order"This feels like I've been scammed.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Qualidade

My order was placed on June 14 and was delivered on July 6. The quality of the product is excellent. It’s not an original item, of course, but it’s a very high-quality replica with embossed details, excellent stitching, and even the fabric closely matches the original. I’m very impressed with the overall quality.

I think some people expect international orders to arrive within a week, but it’s important to remember that these products are shipped from countries like Thailand or China, and shipping takes time. If you’re buying for a special event, I’d recommend ordering at least a month in advance to avoid disappointment.

Overall, I’m very happy with my purchase. I’ll definitely buy again and highly recommend this seller!

13 June 2026
Unprompted review
Rated 4 out of 5 stars

Good enough for the price

The quality of the jersey I bought it’s very good, I don’t really see the difference from the original one, my only issue was that it took longer than promised when I make the purchase, it was supposed to be sent the 23 of June and got actually sent the 26, with a promise of 7-10 days, it arrived today 9 of July, a few days extra so I dont complain to much, I wish they would give a tracking number that indeed gives updates since the beginning, they gave the dhl number for when the package enter the country and didn’t gave updates until the last 3 days so it didn’t felt safe enough I was not getting scammed, I’m glad I didn’t tho. Also the sizing it’s quite small so I order a very big one to fit properly

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Looks sus but isn’t. Great quality

The reviews originally made me question it… but this is not a scam. The shirt arrived, great quality and price. It took a few days to get info which worried me at first, but then I DMed the company on Instagram and they answered reassuringly. Highly recommend their stuff!

30 June 2026
Unprompted review
Rated 2 out of 5 stars

4 Weeks+ Delivery, NO returns, Replica only

-Extremly slow delivery (4 Weeks) which doesnt help for a Jersey during the World Cup which was marketed with 1-4 days delivery
- Claims to be 'Exchange' only not Refunding
- Returns should be sent to Australia on their own cost even though this is not where the suggested business adress is located
- no official business address, legal notice or imprint visible
- Shirt does not seem to be officially licensed from quality perspective

This is close to being a SCAM not following regular business practices.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Tremendous 1:1 copies

Tremendous 1:1 copies. Lots of choice and great quality! You have to size up, but the size chart is very clear 🇧🇪

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Shirts were great

Shirts were great, minor issue with delivery but customer service was able to resolve. Would buy again!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Honestly thought it would take longer to arrive given the world
Cup is on and how busy these guys must be but wow, came quickly, amazing quality and will continue to buy from again and again! Keep up the amazing work!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality Shirts & Team

Quality shirts that arrived just in time for our game!
The team was super communicative and helpful when we reached out to them.
Can’t wait to buy from the again!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish and scam

I bought four identical shirts for the family and they were all of poor quality. The seams are crooked and bubbled and the pieces that are sewn on are crooked and misaligned. It looks like the shirts was sewn by an 8-year-old with Parkinson's. Too bad you can't attach pictures here to show what rubbish it is.

Did I mention that the communicated delivery time of 10-14 days took 32 days?

They even faked reviews on the website in my name.

In case of complaints you can contact them through Instagram and when you do that you get blocked.

Never again.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Wow! Absolutely outstanding shopping experience with The Shirt Plugs! I received my country’s 🇭🇷 jersey extremely quickly and it was of the highest quality. I have purchased from this business before and have never had any issues. Thanks for being reliable and trustworthy. I will be purchasing again and would definitely recommend this site to others.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Stuff

Good quality stuff for the price, totally legit. Pretty quick delivery too considering currently World Cup at the moment. Not much else to say!

5 July 2026
Unprompted review
Rated 3 out of 5 stars

After nearly a month of waiting


After nearly a month of waiting, I finally received the five shirts I ordered, so I wanted to share my experience before anyone decides to buy.

This company sells replica jerseys from different teams. Pay close attention to the sizing charts and product photos before ordering. The shirts are shipped from China, and it seems likely that the company is sourcing them from another supplier and then reselling them.

If you’re in the United States, keep in mind that packages can get delayed in customs, sometimes for an unpredictable amount of time.

In my case, I placed my order on May 31 and received shipping information on June 4. However, the package wasn’t even handed over to the shipping carrier in China for nearly a month. It appears there may have been an issue with their supplier or fulfillment process.

As for the jerseys themselves, the quality is decent but not perfect. Some badges and logos look smaller than they should, and a few details appear incomplete. I own an original Adidas Mexico ’86 jersey, and when comparing it to the replica, the differences are noticeable. On the other hand, the Real Madrid jersey I ordered looks quite good.

Overall, the quality is acceptable for the price, but don’t expect exact replicas of the originals.

I’m giving them 3.5 stars. Their customer service was helpful and changed my size from Medium to Large after I realized the Medium measurements were too short. After waiting for so long they were wiling to give me a refund but the order started moving. However, the month-long wait significantly impacted my experience.

I’ve since found sellers in China offering what appear to be the same jerseys for around $16, with even better quality. If you’re willing to do some research, you may be able to find those suppliers directly rather than paying a middleman.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Well my jersey arrive on time for my…

Well my jersey arrive on time for my Colombia match yesterday. Is so beautiful jersey , the quality , the numbers on, the patches definitely inlove with my New Jersey and let’s go Colombia for the World Cup ❤️‍🔥🇨🇴⚽️.

Definitely best place to get vintage jerseys. Thanks a lot

4 July 2026
Unprompted review

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