Shopping In Japan NET Reviews 

The customer care representative answered all my queries promptly. The product was delivered within 4 days in excellent condition, along with Japan postcard and snacks. Looking forward to buying more watches from Shopping In Japan. I would definitely recommend them to others.

The site was very transparent. My only concern was the duties for shipping the watch. Overall, a great experience though.

Fast. Reliable.

Shipping was fast, and I got what I ordered! (Plus a couple extra little treats.) everything went so well I ordered something else for Mother’s Day right away!

I had no issues with the purchase. The tracking information was clear and I was updated along the entire route. I was made aware of the additional tariff charges that had to be applied as well. When the item arrived it was packaged perfectly, was exactly as described, and has been a wonderful addition to my collection.

Received my watch on time with DHL. Very good and quick communication with Erika. No problems at all.

Erica is the reason I will shop at Shopping In Japan website again. She is knowledgable, helpful and a joy to work with.

Totally happy about the whole experience, before and after ordering. Erika was replying me within hours and being very helpful, I feel like I definitely need to mention her name. And in the end you get the delivery with super cute gifts from Japan, that's so amazing and kind thought of yours. Happy to find out your service guys and gonna recommend to all my friends.

I had an delightful experience purchasing a Seiko 5 automatic watch from Shopping In Japan. Erika, the export coordinator has excellent customer service, she responded promptly to enquiries and great comms after I placed my order. Watch was packaged securely, genuine Made In Japan model and included a bonus Japan postcard and gift voucher for a future purchase. Very happy with the watch and will buy from them again.

As always you think things are a scam , but this was not , got the watch I had purchased and delivered to Scotland quickly with no issues , email updates etc really good and will use again

Communication via email was great, the product was as described, packaged well, prompt delivery.

Awesome customer service, Erika answered my questions and kept me updated on my order status. I’m really enjoying my watches and would definitely place another order with SIJ.

The customer service was very responsive and highly professional

Erika Aokia offered me a welcome bonus, after I glanced through the email and asked about it. Shoppinginjapan was amazing! Got the exact watch I wanted at a cheaper price and in mint condition. Their pieces, customer service, expedited package shipment, and everything was top notch

Absolutely excellent experience from purchase to the efficient delivery and very thorough packaging.

Highly recommended, and I WILL buy from them again.

Thanks!!! No problems, great buying experience. Super happy!!

I couldn't believe how fast the international shipping was! Exactly what I ordered. Perfect condition.

Your patience with my mistakes
Was very much appreciated.

I still did not receive my shipment. still 13 days in transit. There is no information when my order will come or where is the current location and status. But with the stellar customer service they have (Erika) reassured me and put my mind at ease. I'm just waiting for my package to arrive. Changed my review from 1 star to 5 stars.

Quick shipment. Good communications.