I ordered 6 weeks ago. After not receiving my package after three weeks (because the courier said they did not have my adres), mind you this need to be taken care of by Melissa. They send the package... See more
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DON’T BUY FROM THEM! I bought two pairs of shoes, each around $100 CAD. One pair broke within days and when I could finally make it back to the store to exchange them 9 days after purchase, they sai... See more
Minus star. I bought pairs of shoes on final sale, but only one pair has unacceptable manufactured defects to me, I asked Melissa AU for a replacement, they rejected, and said: they wouldn’t impact me... See more
I made an order for two pairs of shoes but it crashed and I received no confirmation of the order. I then went on to order again and was charged twice. I read some reviews on this site and began to wo... See more
Company details
Information provided by various external sources
The Official UK Home of Melissa Shoes | Melissa collaborations include Vivienne Westwood, Jason Wu, Jean Paul Gaultier and the Campana Brothers | Buy Melissa Shoes at ShopMelissa.uk
Contact info
1.8
Poor
59 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Will order from this site again
Placed an order but didn’t receive a confirmation straight away so checked the reviews and started to worry, I emailed them and they replied the next day saying this can happen and my three pairs of shoes arrived 4 days later. I placed another order the following week as they had an offer on and I love Melissa shoes and again received my order this time 5 days later well packaged.
7 March 2021
Unprompted review
If I could give a 0 star I would
If I could give a 0 star I would. The worst website in website‘s history. No confirmation, no order number BUT still payment went through within minutes of order. Totally a rip off. Stay away from the website!
5 July 2020
Unprompted review
Shipped a size 9 when I ordered a 10
Shipped a size 9 when I ordered a 10. Returned item but no response regarding refund. Will be contacting my bank to claim my money back
12 December 2019
Unprompted review
Horrible experience and horrible…
Horrible experience and horrible customer service! First and last time to buy on this site! Dispatch time really slow! No communication at all! No emails regarding shipping! Made mistake and shipped only one pair when I bought two pairs and again lack of help! I don’t even know if I will be receiving my second pair! Worst online purchase experience EVER!
17 August 2018
Unprompted review
Super slow dispatch processing time
ordered on sunday 8th/July , still hasn't shipped goods out on 13th/july .
it is not good enough comparing to any other company who wants sell things online.
13 July 2018
Unprompted review
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