LIND Reviews 

1,392
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism received. Many people highlight the staff's extensive knowledge and helpfulness, making interactions pleasant and informative. Reviewers are thrilled with the quality of products, often describing items as gorgeous, in perfect condition, and exactly as described. Customers frequently commend the fast and reliable delivery service, noting excellent communication and careful packaging. The purchasing process is often described as easy and stress-free, with staff going above and beyond to ensure customer satisfaction.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional from... See more

Product

Customers consistently note positive experiences with product, often describing items as described, great,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery.... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott... See more

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend. Be aware they used DPD LOCAL which there was no option for... See more

Rated 5 out of 5 stars

I went to Triumph Watford to look at some bikes, after deciding to do my DAS course to get my A licence. I was greeted by Ram, and he helped me choose my bike. I told him what I was looking fo... See more

Company replied


Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Harley-Davidson Dealer
  4. Triumph Motorcycle Dealer
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,392)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely place with great people

Took my Tiger in this week for its 600 mile service, everything done without any issues and all staff inc Head Of Business very polite and made me feel welcome. Thanks to all.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Good service and communication

Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend.

Be aware they used DPD LOCAL which there was no option for a pick up point which you get with normal DPD.

28 July 2025
Rated 5 out of 5 stars

Made my day ❤️

Had a great morning today.very friendly top staff very helpful thanks for breakfast 😀 wish I had booked a test ride.next time. technician was spot on very helpful has but my mind at rest for upcoming trips and long journeys
Thank you very much
To all at
BMW Motorrad Welwyn
Paul and Emma

26 July 2025
Unprompted review
Rated 5 out of 5 stars

The experience was the best bike buying…

The experience was the best bike buying experience I have had (after some 8 purchases) right from first contact through to handover.
Dominic was exceptional, he is so professional and nothing was too much trouble - I am officially impressed.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Having dealt with this company for the first time it won’t be the last,due to an error on my behalf my order arrived incorrect,had the great fortune to deal with Kath who went the extra mile to help and rectify my mistake. I cannot praise the exceptional customer service from this company enough. Perhaps other motorcycle dealers should send their staff for training. Once again quality service

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Hands down one of the best motorcycle…

Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott & the team were incredibly helpful with a unique issue, I’d had a bike stolen but had a tour planned 3 days later. Scott made sure panniers were ordered & fitted, the bike was serviced and ready for me within two days.

The level of customer service was exceptional. The entire buying process was smooth and stress-free.

If I could give 6 stars, I would !

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I saw a Triumph Tiger Sport 1050 on Autotrader

I saw a Triumph Tiger Sport 1050 on Autotrader. I contacted Zara at West London Triumph who gave me a honest description of the bike. I put a deposit
down to hold the bike until the following day. In the meantime Zara sent out details of my bike for part exchange. They came back with a really fair price. When I arrived the Triumph Tiger was better than in the pictures. Zara made the whole process seamless and so easy. The result being one very happy owner of a Triumph Tiger. Will definitely recommend WLTriumph.

11 July 2025
Unprompted review
LIND logo

Reply from LIND

Thank you for taking the time to share your experience! We’re so pleased to hear everything went smoothly and that the bike exceeded your expectations. It’s great to know you felt supported throughout the process — and congratulations on your new Triumph Tiger! We truly appreciate your recommendation and hope you enjoy many miles of adventure ahead.

Beth – LIND Experience Team

Rated 5 out of 5 stars

Quick service decent price

Quick service decent price

28 June 2025
LIND logo

Reply from LIND

Thanks for the great feedback! We're glad you were happy with the quick service and fair pricing. We hope to see you again soon!

Beth – LIND Experience Team

Rated 5 out of 5 stars

Quality item which was delivered really…

Quality item which was delivered really quickly. Definitely recommend this seller.

28 June 2025
LIND logo

Reply from LIND

Thank you for your kind words! We're so pleased you were happy with the quality and speedy delivery. Your recommendation means a lot to us!

Beth – LIND Experience Team

Rated 5 out of 5 stars

Easy to order and quick delivery with…

Easy to order and quick delivery with no fuss

25 June 2025
LIND logo

Reply from LIND

Thank you for your kind words! We’re glad to hear you found ordering easy and delivery quick and hassle-free. We look forward to helping you again soon!

Beth – LIND Experience Team

Rated 5 out of 5 stars

Needed two new tyre valves,

Needed two new tyre valves,
Delivered quickly and great service 👍

25 June 2025
LIND logo

Reply from LIND

Thank you for your great feedback! We're happy to hear your tyre valves arrived quickly and that you’re pleased with our service. If you ever need anything else, just let us know!

Beth – LIND Experience Team

Rated 5 out of 5 stars

Great Service and Price

Made an online purchase using the sign up code to save 10% which made LIND the most competitive for price. I was contacted promptly from the store in London by an extremely helpful chap called Martin in parts who updated me on my purchase and expected delivery date.
Unfortunately DPD and the collection point of Morrisons let the side down with some terrible service.
After a quick phone call Martin was on the case and I received my new top case and sliding carriage yesterday with no fuss.
Highly recommended

24 June 2025
LIND logo

Reply from LIND

Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you found our team helpful and that your purchase was resolved quickly despite the delivery issues. We’re sorry for the inconvenience caused by DPD and the collection point, but glad everything arrived smoothly in the end. Your recommendation means a lot to us!

Beth – LIND Experience Team

Rated 5 out of 5 stars

Cap arrived promptly with DPD

Cap arrived promptly with DPD, price and discount fair, item as described. Son very happy as this was a replacement he had left on a plane. Thank you.

24 June 2025
LIND logo

Reply from LIND

Thank you for your lovely review! We're so pleased to hear your son's replacement cap arrived promptly and that he's happy with it. It's great to know everything met your expectations — we really appreciate you taking the time to share your experience.

Beth – LIND Experience Team

Rated 5 out of 5 stars

Only ever sell good quality items and…

Only ever sell good quality items and also delivery is very quick and efficient

24 June 2025
LIND logo

Reply from LIND

Thank you so much for your kind words! We're delighted to hear that you've been pleased with the quality of our products and the speed of our delivery. Your support means a lot to us, and we look forward to welcoming you back again soon.

Beth – LIND Experience Team

Rated 5 out of 5 stars

Spoke with Jake in Parts

Spoke with Jake in Parts, there are some people in life with the right attitude, polite, helpful, know what they are talking about and deliver in a pleasant manner.
HD Guildford, Jake, a credit to your dealership

19 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look