Shisha Gear Reviews 

610
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with my purchase! Ordered and delivered withing two days. All quality gear and had the pipe up and smoking properly in half an hour. Would thoroughly recommend Shisha Gear for anything... See more

Rated 5 out of 5 stars

Best spot it UK for online Tangiers, proper coal and Wookah apparatus. Some job to be done on ‘subscription perks’, but I hope my favourite suppliers will keep the prices smartly reasonable to compens... See more

Rated 1 out of 5 stars

Bough xkah pro 24k gold version. But missing tong in the pack. Enquired and got a reply they will investigate but never heard back. You need specific shape tong for this product due to design of the m... See more

Rated 5 out of 5 stars

Received my order (SGS-13128433303934) in less than 24h, geniune hookah, super well packed, got some presents for free (thank you) as a bonus. Its been a while since an online transaction went... See more

Company details

  1. Hookah Store
  2. also in
  3. Tobacco Shop
  4. Tobacco Supplier

Written by the company

Shishagear, Starbuzz, Savacco, Fumari, Tangiers, Hookah, Shisha, Apple on Top, Kaloud Lotus, Khalil Mamoon, Al Fakher, Art Hookah, Blazn Burner, Blue Mist, Double Apple, Overdozz, Alpaca, London, UK


Contact info

4.1

Great

TrustScore 4 out of 5

610 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(610)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service! The glass of my shisha came broken, I've emailed the customer service mailbox that day and the same day they shipped out the product and I received the next day.

12 February 2022
Rated 3 out of 5 stars

Sent gone off liquid full refund given

1 star -The liquids that were sent were gone off all were very dark in colour and smelled awful. I have had the same liquids before and there are not the same. For liquids to go this colour they must be over 3 years old. All the liquids are unsmokeable.
I have had the same liquid previously and none were this dark brown colour.

Update after advising them a full refund was given and was told to dispose of the eliquids and remove my review. Although they should not have sent this I have updated my review to 3 stars for the customer service.

15 December 2021
Rated 5 out of 5 stars

Brilliant

Brilliant. And customer service was exceptional.
I had an issue and it was resolved really well and quick.

13 December 2021
Rated 5 out of 5 stars

Excellent shisha

Excellent shisha, Delivered promptly!
I must say the customer service received was top class. I bought a hookah set but realised that when my delivery arrived that one of the items was missing. I reached out the shisha gear customer service and they sent over the missing part with next day delivery without any hesitation! The also gave a coal burner free of charge as a gesture of good will.
Very impressed!

11 December 2021

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