Shop Vapour Reviews 36

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery, well packaged so arrived in good condition. Good value for money.

Rated 1 out of 5 stars

Incorrect order sent. Emailed directly and complained through their website “get in touch” option. Telephone number on website “not available” No communication since receipt of wrong vape juice 5 day... See more

Rated 5 out of 5 stars

When I found the mod I was searching for, on this site, at a daft low price, I did some digging and most reviews were ok, others not. An out of stock item in the order, they messaged me with options,... See more

Rated 4 out of 5 stars

Good product, great value, prompt delivery, just wish product was in proper black sleeve holder inside box, as damaged could easily happen the way it's packed that's the only reason I didn't give 5 st... See more

3.9

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incorrect order sent

Incorrect order sent. Emailed directly and complained through their website “get in touch” option. Telephone number on website “not available”
No communication since receipt of wrong vape juice 5 days ago

13 May 2026
Rated 1 out of 5 stars

Placed order online

Placed order online. Got phone call to say the item wasn’t available and they would refund me. He recommended another tank and I purchased two. Never received a refund for first item. Made numerous phone calls but no answer. Also sent e mails but no reply. Avoid this company.

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, great value, prompt delivery, just wish product was in proper black sleeve holder inside box, as damaged could easily happen the way it's packed that's the only reason I didn't give 5 stars.

8 April 2026
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent, Tried phoning them 50 plus times, 6 email sent. It says contact them before sending back. There is no customer service. AVOID.

2 April 2026
Rated 1 out of 5 stars

Sent smok coils instead of a large…

Sent smok coils instead of a large quantity of vape juice. Have telephoned,emailed and whats apped them with no reply.
Have started chargeback through my bank. Would not recommend at all

2 April 2026
Unprompted review
Rated 1 out of 5 stars

No refund

The shipment was returned over a month ago, but I still haven’t received any refund. I have sent more than one email and have not received any response.

25 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look