This is my very first time dealing with dental work through the mail and having to do this on my own with no one around at home, and it was so amazing- the experience and everything I learned In the p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Shiny Smile Veneers are natural looking, custom made removable dental veneers that fit perfectly over your teeth to help improve your smile. Meticulously crafted using modern technology and good old-fashioned attention to detail, Shiny Smile Veneers will give you the perfect smile you’ve always dreamed of. Our top quality removable veneers help improve the color, shape, size, length, and misalignment of teeth that compromise the overall beauty and precision of your smile.
Contact info
Greenway Plaza 12, 77046, Houston, United States
- (713) 940-0633
- info@shinysmileveneers.com
- shinysmileveneers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just began my journey with Shiney…
I just began my journey with Shiney Smile veneers and so far the process has been seamless. The impressions kit was received quickly with easy to follow instructions and follow up communications were also timely and detailed. I look forward to receiving my new veneers and will change my life
The process was easy they give a lot of…
The process was easy they give a lot of direction and the customer support answers questions quickly
The entire process is pretty remarkable…
The entire process is pretty remarkable and very affordable. I highly recommend utilizing the FaceTime option when making your molds, they are very helpful and it will likely help you to avoid getting a rejected mold. I’m ordering a second pair in the Champagne color as the pearl was a bit too white for me. They are very comfortable and very pleased having made the decision to buy them.
My veneers were so awesome and I loved…
My veneers were so awesome and I loved them.
Customer service is top notch
I ordered for a family member. So far The customer service has been fantastic. They have been quick to respond and help every step of the way. The process of ordering is easy. Making the impressions just right was a bit tricky, but with good customer service and a video call, we got it done. Excited to see the final results.
The proper fit
I just received my Shiny Smile Veneers and I am very impressed! They fit perfectly. The appearance and quality of the veneers is the natural look I was hoping for. Very glad I chose Shiny Smile Veneers!
I was apprehensive at first
I was apprehensive at first . But wow these veneers are fantastic. Look perfectly real and fit great . I would recomend these to anyone .
Great Experience
So far my experience has been great. My impressions have been accepted and I'm awaiting my vaneers. Customer service has been excellent.
Amazing craftsmanship
I really appreciate their hard work and accuracy. I was upset because I had to redo the mold, but now I understand why. The accuracy of the veneers and fit is something amazing. Thank you Shiny Smile Veneers for
helping me with my self esteem.
They have made everything super easy…
They have made everything super easy and quick!
Their response time is extremely fast and lays everything out perfectly that they need and answer any questions you have!
I’m a very visual person and have a better time if shown what to do/what’s needed, and they do exactly that! From the impression kit, to the pictures they need beforehand. They made everything is to use and follow.
I have been on this journey for a few…
I have been on this journey for a few months now. The bottom impression was seamless. I am very happy with it. The top impression has been more difficult. But, my teeth are crooked and discolored. More my fault. Shiny Smile has been very helpful. I thank them.
Top tier company and great experience at every step!!!
I have had such a good experience with ShinySmile veneers. From setting up my first set of impressions, to a remake, to experienced advice from customer support and to solving an issue with one set of my custom veneers... ShinySmile had been a top tier company to conduct business with. I was worried at first until I got my impression kit and needed some assistance... they were there! I am loving my new smile... one that would not have been possible due to an EXTREME DENTAL PHOBIA!!! I cannot thank this company enough for making my smile what it was 20 years ago! They have a customer for life!!!
So far at the beginning of this process…
So far at the beginning of this process with making the molds and taking pictures and creating a file for my veneers, so they fit perfectly the service that I have received has been phenomenal and very detailed. I can’t wait to see the final product.
Handle with care
Good communication, didnt work out as planned but got resolved , thank you

Reply from Shinysmileveneers
Received the impression kit quickly
Received the impression kit quickly, instructions were easy to follow. Shiny smile was quick to contact me about receiving my impressions.
Shiny Smiles Veneers care about how your smile looks!
I have tried making my impressions three times and never got it right, so I decided I wanted to quit trying. But shiny smiles veneers didn’t give up on me, they were willing to offer me a complimentary impression kit for me to try again and I really appreciated how they cared about me getting my impressions right shows me the professionalism and high standards this company has. So very grateful to shiny smiles veneers for their dedication to its customers. I truly would recommend them to anyone who’s looking to improve their smile. Shiny Smile Veneers are the way to go.
So far the process has been very good
So far the process has been very good. I got my kit sent it back but had to redo my top impressions. They have kept me updated every step so far. Once I get the final product I will definitely give another review.
Changing my review from 5 stars to 1…
Changing my review from 5 stars to 1 star. If I could give zero stars, I would.
I am still waiting for my Shiny Smile veneers after almost six months. That timeline includes more than four months of waiting for my replacement top veneer after the original had issues.
The additional problem was that they were never able to produce a usable set of lower veneers despite more than 10 separate impression attempts. Each time I was asked to repeat the process, I was hopeful we were finally getting closer to a solution, but the result was always the same. The process became incredibly frustrating, time-consuming, and disappointing.
To make matters worse, I only received a partial refund of the $500+ I paid for both the upper and lower veneers, even though the lower veneers were never successfully completed. After months of delays, repeated impressions, and an incomplete order, I expected the company to stand behind its product and make things right, but I am still waiting on my order from February 11, 2026. It's now July 2, 2026. Just ridiculous.
Based on my experience, I cannot recommend Shiny Smile for this service. Producing custom veneers is their core business, yet they've still been unable to deliver a finished product after nearly six months and numerous attempts. The lack of quality control, communication, and customer resolution turned what should have been an exciting purchase into one of the most frustrating customer service experiences I have had.

Reply from Shinysmileveneers
Excellent service to achieve best…
Excellent service to achieve best quality product
Shineysmile has gave me my confidence…
Shineysmile has gave me my confidence back that was stripped from me due to my teeth. I couldn’t be more thankful for them and even helped me with my remake process. I researched multiple places and I’m glad I went with them and recommended them to everyone that ask.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.