Shinysmileveneers Reviews 

2,653
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality, fit, and natural appearance, significantly boosting their confidence to smile again. Many found the overall process professional and easy, appreciating clear instructions and a smooth user experience. The customer service team is frequently highlighted for being professional, patient, and providing quick, quality support. However, some people were dissatisfied with certain aspects. Several reviewers found it challenging to achieve an accurate dental impression, sometimes requiring multiple attempts or additional kits. A few other people also felt that communication was occasionally poor, experiencing slow responses and difficulties reaching customer service for resolution.

What people talk about most

Product

People report positive experiences with the product, with many expressing delight with their new smile,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professional, patient, and... See more

User experience

Consumers find the user experience to be largely positive, with many reviewers describing the overall process... See more

Quality

Customers had positive experiences with quality, with many expressing satisfaction with the fit, look, and... See more

Service

Users describe positive interactions with service, highlighting top-tier customer service that guides them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shineysmileveneers were an excellent company to work with. Their website made it extremely clear what to do and what to expect. Their product also, was easy to follow and complete. If the impressi... See more

Rated 5 out of 5 stars

We had problems with shipment, which wasn’t their fault, and they sent us replacement kits at no cost. Their customer service has been the best!

Rated 5 out of 5 stars

I absolutely love my new smile! It took some time. I was uncomfortable with the first set so I ordered a new set and they were so worth the wait! They also gave me some great deals for leaving a revie... See more

Rated 5 out of 5 stars

The communication was excellent! I knew when everything was being shipped and had all the information I needed to know to make the impressions here at home.


Company details

  1. Health & Medical

Written by the company

Shiny Smile Veneers are natural looking, custom made removable dental veneers that fit perfectly over your teeth to help improve your smile. Meticulously crafted using modern technology and good old-fashioned attention to detail, Shiny Smile Veneers will give you the perfect smile you’ve always dreamed of. Our top quality removable veneers help improve the color, shape, size, length, and misalignment of teeth that compromise the overall beauty and precision of your smile.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(2,653)

1,980 reviews in the last 12 months

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Rated 4 out of 5 stars

Shiny Smile Veneers

My overall experience with Shiny Smile Veneers has been good. I got my lower teeth impressions right on the first try, and received my veneers for my lower teeth already. I had to re-take my upper teeth impressions twice, and the impression kits cost $22 each, so that was kind of frustrating. Other than that, the customer service has been good, I usually get an email reply within a day answering any questions I have about the process. Still waiting on receiving my upper veneers, but the lower veneers that I got look good and fit well.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A Shiny Future

My First st of Impression failed and I was going to give up but I received a email from ShinySmiles encouraging Me to try again and I was sent a new set. The second set was a success. ShinySmiles have tutorials on YouTube and also provide a link to have a representative go through the process with You

9 July 2026
Unprompted review
Rated 4 out of 5 stars

Great

Great. Customer service is good and the impression kit was good.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was speedy and…

Customer service was speedy and helpful. I have not received my veneers yet but I had help every step of the way until my molds were accepted. Very excited to receive the finished product

9 June 2026
Unprompted review
Rated 5 out of 5 stars

They're lightweight

They're lightweight, comfortable, and made a huge difference in the appearance of my smile for photos, videos, and everyday conversations. I also appreciated the customer service—they answered my questions quickly throughout the process.

If you're looking for an affordable cosmetic option to improve the look of your smile without permanent dental work, these are definitely worth considering. Just remember they're designed as a cosmetic solution, not a replacement for dental treatment.

Overall, I'm very happy with my experience and love being able to smile with more confidence.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

It is truly a great product

It is truly a great product, i've been with them for years. I get compliments all the time and I recommend it to anyone who feels self conscience about there smile. It gave me my confidence back.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Changed my life and my smile

Changed my life and my smile. My pictures with my kids are so much sweeter and memories are better now that I can love my own photos 😍 amazing customer support!!!!

9 July 2026
Unprompted review
Rated 4 out of 5 stars

I was very please with the astetics and…

I was very please with the astetics and fit of the veneers. They look amazing and definitely will boost your confidence. I was slightly disappointed with the durability as they broke just three weeks of use. Hopefully the warranty will allow me to get a new set

9 May 2026
Unprompted review
Rated 5 out of 5 stars

As someone that can't afford dentures…

As someone that can't afford dentures at this point this is an amazing find!! Don't get discouraged with the impression stage ...it took me 4 times to get it right...but once I did my veneers were being shipped back to me in no time. They look so natural! I can smile again with full confidence! Great product! Great company! Customer support is just an email away with quick response to help. Definitely give them a try if you want your confidence back!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

God bless you team Shinysmileveneers ❤️

This is Website # 3 Shinysmileveneers i Absolutely Highly recommend if you want your Beautiful smile again . It's been years not having my teeth I been embarrassed to go out in public talk to anyone and because of this team I'm in love with them! It brought tears of joy ! There polite , fast at replies on point about the waiting time . I will make sure to share to others ! Thanks you again so much YOU GUYS DEFINITELY ROCK 💯❤️❤️❤️

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waist your money

I bought and payed omost 400$ top set and not even a week after I got them I was chewing a Reesie’s cup at room temp and snapped the veneers in half I reached out about that and it’s been stall after stall late responses takes a week or two to even get a response back I sent pics and vids exsplaning the issue and was told I’d get a replacement set when the lab looks into my case . But when I ordered I had to message them to verify and over and tried calling 500 times no response because the wrong address as on shipping they sent it to the old address because not one person responded to my emails calls anything then I had someone reach out after they revived them back and they said I would receive 2 extra tops for lo my troubles and I havnt recived them either don’t waist your time or money if your missing a tooth it will brake in that spot and you will not get a responses to your questions unless you don’t mind waiting for a response weeks at a time and being stalled and lied to had my set for a week and they snapped like they was made from some cheep plastic not even worth the money if they brake from eating a peanut butter cup 🤷🏼‍♂️ so far promised 2 pair for the troubles and the replacement pair and can’t even seem to get a replacement pair set to be made and delivered and nothing else has been said from the phone call I recived saying I’d get two pair free

8 July 2026
Unprompted review
Shinysmileveneers logo

Reply from Shinysmileveneers

Hi Robert,

We’re truly sorry that your veneer broke so soon after you received it, especially while eating something as soft as a peanut butter cup. We understand how disappointing and frustrating that must have been after investing in a custom set and already dealing with concerns surrounding the original delivery address.

We also understand your frustration with the communication. While our records show that our team has continued responding within our standard 24 to 48 business-hour service window, we recognize that the overall process has still felt delayed and unclear from your side, and we sincerely apologize for that experience.

Your case has not been ignored. A supervisor from our Escalations Department has reached out several times, including by phone, to review the breakage, the previous shipping issue, and the additional sets discussed with you.

Your replacement set is currently being handled through the remake process as promised. The photos, videos, and notes you provided have been forwarded for review so the lab can address the area where the veneer broke and make the necessary corrections.

We never want a customer to feel stalled, misled, or left without support. Our Escalations team will continue following your case closely and will contact you directly with the next confirmed update

Rated 4 out of 5 stars

The process at Shiny smiles has been…

The process at Shiny smiles has been very smooth so far. I have completed the impression process and it was accepted on the very first try. The instructions was clear and video very helpful. I have not received my veneers at this time but looking forward to finished product. I will update once veneers are received.

8 July 2026
Unprompted review
Rated 4 out of 5 stars

If you can be patient

If you can be patient, these veneers can change your life. The copy works diligently to get you a proper fil. Well worth the money. I may buy more just to keep on hand. Love them!

8 July 2026
Unprompted review
Rated 4 out of 5 stars

The product is very good

The product is very good. We started the process in mid April and are awaiting the lower veneers which are awaiting shipment. We had quite a challenge making acceptable impressions for the lower veneers...8 tries!

8 July 2026
Unprompted review

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