As some others have found, after twenty years, the transition from legacy Sharescope has not been easy. Peter tailors his support to your needs and does not make you feel stupid if you have to repeat... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more
Company replied
As a long time investor I wouldn't be without Sharescope. It starts at 7.00am with all the RNS news, so keeping me up to date with all investments news. It continues with 15 minute delayed price... See more
Company replied
there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... See more
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Company details
Written by the company
Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.
Contact info
Ionic House, EC2A 3DR, London, United Kingdom
- 02077498504
- support@sharescope.co.uk
- sharescope.co.uk
4.8
Excellent
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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As good as his word and sorted my problem
Said he would check and come back to me (with 15 mins of the working day left) and he did, with a clear and simple solution.
15 May 2024
Reply from ShareScope
Hi Paul, thank you for the 5-star review. We are always here to help you with your problems, if you ever need us again, feel free to get back in touch.
Share pad is a great experience
Share pad is a great experience for analysing and understanding stocks and the market. It is a pleasure to use this product of the last few years. In my opinion the support and customer service is unparalleled and I’m a very happy customer and continue to subscribe..
13 May 2024
Reply from ShareScope
Hi A, thank you for the 5-star review. We are so pleased you are enjoying our product. We always try to give the best service to our customers. If you need anything, please get in contact.
Reply from ShareScope
Hi there, thank you for the 4-star review.
Reply from ShareScope
Hi Roger, thank you for the 5-star review, we appreciate it!
Great product and also great support
Great product and also great support, I had a query about adding a fund to one of my portfolios and support picked up the phone in person and sorted it.
10 May 2024
Reply from ShareScope
Hi Simon, thank you for the 5-star review. Any more problems, you can always contact us.
1:1 tuition on SharePad
I had a 1:1 tuition session on SharePad and found it extremely useful. My tutor Gabriel Akinsanya was very polite, understanding and knowledgeable. He shared some tips with me and pointed me towards further supporting resources. I cant fault it.
10 May 2024
Reply from ShareScope
Hi Adnan, thank you for the 5 stars and your kind words. We will pass on your review to Gabriel.
Reply from ShareScope
Hi Alan, thanks for the 5 stars, it's much appreciated!
Reply from ShareScope
Hi Lee, thank you for taking the time to leave us a 5-star review.
Great 1 to 1 training from Paul on…
Great 1 to 1 training from Paul on level 2, I dont get that service anywhere else.
1 May 2024
Unprompted review
Reply from ShareScope
Hi Terry, thank you for the 5-star review. If you feel like you need more training, feel free to book another session.
Account transfer Gabriel Akinsanya
Gabriel Akinsanya was a huge help in transferring my Sharescope account to my new computer. My thanks to sharescope for the excellent customer help.
30 April 2024
Reply from ShareScope
Hi Michael, thank you for the 5 stars. We are always here to help, if you need us again, feel free to get back in touch.
Had a great SharePad training session with Paul
Paul was extremely knowledgeable and helpful. He patiently sorted out my portfolio issues and shared his valuable knowledge on SharePad as how can be used for finding the right stocks based on my long term view of holding. While the session was only for 30 mins, he spent more than an hour to make sure I was fully satisfied. Thanks Paul and hope to have our next session at some time soon.
30 April 2024
Reply from ShareScope
Hi Parik, thank you for leaving us a great review. Our team are dedicated to making sure our customers are satisfied and comfortable with our product. If you feel like you need another 1-2-1, feel free to book another.
Peter quickly identified what was…
Peter quickly identified what was required to reduce storage used by my Sharescope
He suggested I consider using SharePad but I am loath to do so incase some of the date I hold on Sharescope is not transferred to SharePad.
Also I do not want to have to relearn how the new system operates! Many thanks. RT
30 April 2024
Reply from ShareScope
Thank you so much for your review RT. Really great to hear that our team were able to help you with your computer's storage.
With regard to moving to SharePad, ShareScope's export features facilitate the transfer of your ShareScope transactions (specifically those recorded in Sterling) to our secure servers. You can then import these directly into SharePad.
Our support team are also on hand to make your transition to SharePad as smooth as possible when you are ready. You can also book a free one-to-one SharePad training to kick-start your SharePad journey. And contact the team as and when you need their support/guidance by phone, email, SharePad chatroom, or WhatsApp.
Excellent service…
I find the staff on the helpline at Sharescope are always polite and helpful and open to suggestions on possible improvements. If they don't know the answer they will always check and get back to me promptly.
26 April 2024
Reply from ShareScope
Hi Mr Martin, thank you for the 5-star review. We will always try to resolve your problems no matter what, if you ever need us, just give us a ring.
Sharepad is a really powerful
Sharepad is a really powerful set of tools, with L2 and many other features it gives me answers all my questions and ideas through filtering and portfolio construction.
26 April 2024
Unprompted review
Reply from ShareScope
Hi Adrian, thanks for the 5-stars. We really appreciate it.
Great support.
Very good bespoke support. Received my live training session today. Also a great product for comparing and filtering stocks, etfs etc
25 April 2024
Reply from ShareScope
Hi Sukie, thanks for the 5-stars. We are happy you had a great training session.
Great Service
Once again had to contact Peter at SharePad as lost my homepage and columns
All sorted
Thanks for your patience
Azeem
12 April 2024
Unprompted review
Reply from ShareScope
Hi Azeem, thank you for the 5 stars. You can call as many times as you like, we are always here to help you with your problems.
Great training session today from…
Great training session today from Sharepad . Really useful. It's a great product.
18 April 2024
Reply from ShareScope
Hi Martin, thank you for the 5-star review. We appreciate it.
The guys were very knowledgeable and…
The guys were very knowledgeable and answered all my questions. The bonus was that they showed me so many shortcuts that I had never found.
Sharepad is so much easier to use now for me.
Thanks.
4 April 2024
Reply from ShareScope
Hi Martin, thank you for leaving us a 5-star review, we appreciate it. If you ever need help again, feel free to reach out.
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