I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... See more
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I've been a Sharecope user for around 15 years so well entrenched in my processes so the thought of migrating to the new version of the software was distinctly scary. Taking the plunge and starting in... See more
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Having totally messed up the conversion from Legacy I needed the assistance of support to resolve the shambles. Peter Corrigan called me and resolved everything. Having spent over 20 years supplying a... See more
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Company details
Written by the company
Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.
Contact info
Ionic House, EC2A 3DR, London, United Kingdom
- 02077498504
- support@sharescope.co.uk
- sharescope.co.uk
4.8
Excellent
734 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Alwasy excellent service and support, thank you
I have been using Sharescope for over 8 years, my queries have always been answered very quickly and their support has been excellent, I highly recommend their service, Thank you Sharescope Team for your excellent support over the years, it is very much appreciated.
10 April 2026
I emailed re a technical issue
I emailed re a technical issue, I was contacted and had it sorted within a few hours. Exceptional service. I had a very helpful agent dealing with my issue.
1 May 2026
Peter was excellent and solved all my…
Peter was excellent and solved all my queries was very helpful
1 May 2026
Peter helped a lot to migrate the…
Peter helped a lot to migrate the settings from the Legacy Sharescope to their new Platform. Very impressed with how quickly he managed to to the changes I required.
27 April 2026
Reply from ShareScope
We’re really pleased to hear that Peter was able to help migrate your settings smoothly and make the changes so quickly. It’s great to know the transition from Legacy has been a positive experience. Thank you for the 5-star review.
I was worried about the new version…
I was worried that the new version would not have the functionality that I needed, I should not have worried.
24 April 2026
Reply from ShareScope
It’s great to hear that your concerns about the new version were put to rest, Ian. We’re really pleased that it’s meeting your needs. Thank you for the 5-star review.
Peter is always very helpful and…
Peter is always very helpful and patient, so makes the whole process enjoyable and fairly easy
20 April 2026
Reply from ShareScope
It’s lovely to hear that Peter’s patience and helpful approach made the experience both enjoyable and easy. We’ll be sure to pass on your kind feedback to him. Thank you for taking the time to share your review.
Very helpful
Ran through everything required and very impressed. Been with Sharescope for years. Best out there.
31 March 2026
Reply from ShareScope
We’re really pleased to hear you found the session so helpful and that everything was covered clearly. It means a lot to have your continued support over the years, and we’re delighted you still consider ShareScope the best out there. Thank you for the 5-star review.
Excellent customer service
Excellent customer service, with 1-1 training available. Excellent platform also with copious amounts of information. Can't fault it so far.
30 March 2026
Reply from ShareScope
It’s great to hear you’ve had such a positive experience so far. We’re really pleased that both the one-to-one training and the depth of information on the platform are proving useful. Thank you for the 5-star review – we’re here if you need anything as you continue using ShareScope.
Reply from ShareScope
We’re very pleased to hear that you received knowledgeable and friendly support. Thank you for the 5-star review, Richard – it’s much appreciated.
Disappointed
I have been a subscriber to Sharescope Legacy for 19 years and more recently with Sharepad add-on but, because Legacy is being phased out, I have now migrated my transactions to new Sharescope.
In the dividend view I note that each company's final and interim dividends are listed separately, in date order, and not grouped together as in Sharescope Legacy.
In my opinion, and I'm sure most people would agree,this is very inconvenient when preparing a year-end tax return.
I raised the matter with Sharescope support but there was no enthusiasm for changing it, even though the former system was so much better.
23 March 2026
Unprompted review
Reply from ShareScope
Hi Robert, thank you for your review.
We understand your frustration here. There are some differences between the legacy product and the new ShareScope, and we know that certain changes, like the dividend view, can feel less convenient when you’re used to a particular way of working. Your feedback has been noted and shared with the team, and we’re sorry your earlier experience with support left you feeling this wasn’t being taken seriously.
If it would help, we’d be very happy to arrange a short training session to walk through the dividend views and show ways to make this process easier in the current version. Just let us know and we can set that up for you.
I had some technical queries regarding transitioning to the new Sharescope system
I had some technical queries regarding the migration to the new Sharescope system and Peter Corrigan answered these swiftly and explained matters in a concise and easily understandable way. I was very impressed. He has gone on to support further technical queries.
12 March 2026
Reply from ShareScope
Thank you, Phil, for your 5-star review. We’re very pleased to hear that Peter was able to address your queries promptly and explain everything in a clear and understandable manner. It’s also great to know he has continued to support you with further questions.
Great 1-2-1 training offered
Great 1-2-1 training offered. Clear and concise from knowledgeable staff.
20 March 2026
Reply from ShareScope
We’re delighted to hear that you found the one-to-one training clear, concise, and helpful. It’s great to know our team’s knowledge made a difference. Thank you for the 5-star review.
Valuable Finacial programme which pays for itself.
Sharescope is handling transfer from sharescope legacy to New Sharescop. Training is provided which is very helpful and well organised. Support service has always been good.
6 March 2026
Reply from ShareScope
We’re really pleased to hear that you’ve found ShareScope such a valuable tool and that the training and support around the move from Legacy have been helpful. It’s great to know the transition is going smoothly. Thank you for the 5-star review and for your continued support.
Sharescope Gold was superb
Sharescope Gold was superb, and has been a real money-maker for me for 22 years. The replacement version is slower and less effective in many ways. The worst single error is that several clicks may be necessary to do a job previously done by one. Frequently you have to click on menu buttons in unlikely places on the screen. Please retain Gold! Information which Gold had on one page is now spread over 4 pages. Slow, inconvenient, and unnecessary!
5 March 2026
Reply from ShareScope
Thank you for taking the time to share your feedback, and for being a ShareScope Gold user for such an incredible 22 years. We really appreciate your loyalty, and it’s great to hear how valuable the product has been for you over such a long period.
We completely understand that moving away from a platform you’ve used for so long can be frustrating, especially when tasks that used to feel quick and familiar now seem different or take a few more steps.
One thing that many long-time Gold users have found helpful is taking part in one of our one-to-one training sessions. During these, our team can walk you through the platform, show you quicker ways to find information, and help recreate many of the things you were used to doing before. Gold users who were initially unsure have told us that after spending some time with the training, they’ve become much more comfortable with the platform and in many cases now prefer it.
It’s also worth mentioning that the current platform runs online rather than locally like the legacy desktop version, so performance can sometimes be influenced by the speed or stability of the internet connection being used. If you are experiencing any slowness, our team would be happy to look into that with you as well.
If you would be open to it, our support team would be very happy to arrange a training session and help you get more comfortable with the new platform.
Thanks again for your feedback, and for being part of the ShareScope community for so many years.
Very helpful
Peter Corrigan was very helpful and nothing was too much trouble. I have used ShareScope for many years and their backup has always been good.
4 March 2026
Reply from ShareScope
We’re really pleased to hear that Peter was able to help and that nothing felt like too much trouble. It’s especially nice to know you’ve found our support consistently helpful over the many years you’ve been using ShareScope. Thank you for your continued support and for the 5-star review.
Very Informative and Useful
My call with Peter was on time and very informative. He set some screens up for me that have made life easier. The training videos and support is very good as is the platform.
2 March 2026
Reply from ShareScope
Phil, it’s great to hear that your session with Peter was both punctual and helpful. We’re pleased the screens he set up have made things easier for you, and that you’re finding the training videos, support, and the platform itself so useful. Thank you for the 5-star review.
Reply from ShareScope
We’re delighted to hear that you received such knowledgeable and efficient support. Thank you for the 5-star feedback – it’s greatly appreciated.
Exemplary service . . again
I’ve been a Sharescope subscriber since 2000. Very nervous about the recent transition to their new platform. I needn’t have been, all went smoothly and is vastly superior. Did have a query this morning. Rang their helpdesk at 8:30, Tom resolved my problem in ten minutes. This is typical of the service I’ve always received.
26 February 2026
Unprompted review
Reply from ShareScope
It’s fantastic to hear from someone who’s been with ShareScope since 2000 – thank you for your long-standing support Trevor. We’re so pleased the move to the new platform proved smoother than expected and that Tom was able to resolve your query so quickly this morning. It means a great deal to know the service you’ve received over the years continues to meet that standard.
Peter dealt with my query and I'm…
Peter dealt with my query and I'm delighted to say that he was the living embodiment of exemplary customer service from start to finish. If only some of the FTSE 100 companies could be such a pleasure to deal with...
26 January 2026
Reply from ShareScope
Philip, that’s wonderful to read – thank you. We’re delighted to hear that Peter provided such exemplary service from start to finish. Comparisons with FTSE 100 companies are high praise indeed, and we’ll make sure your generous feedback is passed on to him and the wider team.
Changing from the legacy product
Changing from the legacy product was a big move for me after 20 years, although I was confident that Sharescope help would be there for me because it always has been. Tom used Teamviewer to recreate what I have been accustomed to looking at and made the move very easy for me. Thank you Tom.
24 February 2026
Reply from ShareScope
Making a change after 20 years is no small step, so we’re really pleased to hear the move felt smooth and well supported. It’s great that Tom was able to recreate the layout you were used to and make the transition feel straightforward. We’ll make sure we pass your positive feedback on to him.
Thank you for your continued trust in ShareScope and for the 5-star review. As ever, we’re here should you need any more assistance.
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